While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Prefabricated House Companies

Written by the company

Das traditionsreiche und innovative Unternehmen mit Sitz und Produktion in Kalbach-Uttrichshausen kann auf über 145 Jahre Bauerfahrung zurückblicken. Was vor langer Zeit mit einer Idee begann, ist heute der deutschlandweite Bau zukunftsweisender und besonders energieeffizienter Fertighäuser in Holztafelbauweise. Traditionelle Handwerkskunst verbunden mit modernen Erkenntnissen der Wohngesundheit, der Nachhaltigkeit und der vorbildlichen Energieeffizienz im Holzfertigbau tragen zum Erfolg des Unternehmens bei. Qualität hat dabei höchste Priorität. Dafür arbeiten die Mitarbeiterinnen und Mitarbeiter von RENSCH-HAUS jeden Tag. Ein Thema, welches in dieser Zeit immer wichtiger wird, ist die Frage nach Nachhaltigkeit und Energieeffizienz. Für RENSCH-HAUS sind diese Fragen aber nicht erst seit heute ein Thema. Die Bauweise von RENSCH-HAUS übertrifft seit Jahrzehnten bei weitem die aktuellen Energiestandards und sorgt damit für niedrige Energie- und Heizkosten. Bauen mit Respekt Das Unternehmensversprechen ‚Bauen mit Respekt‘ beginnt beim verantwortungsvollen Umgang mit den Ressourcen, dem Umwelt- und Klimaschutz, dem partnerschaftlichen Umgang mit Lieferanten und Mitarbeitern und endet erst, wenn die Bauherren zufrieden das Haus übernehmen. RENSCH-HAUS gilt als einer der führenden Anbieter moderner, energieeffizienter Ein- und Zweifamilienhäuser und versteht sich als ökologische, nachhaltige Haus-Manufaktur mit Produktion ausschließlich in Deutschland. Als Familienunternehmen in fünfter Generation mit über 270 Mitarbeitern verknüpft RENSCH-HAUS die Erfahrung von über 145 Jahren mit innovativer Technik und zukunftsweisenden Baukonzepten. RENSCH-HAUS bildet als anerkannter Ausbildungsbetrieb in verschiedenen Berufen aus. Musterhäuser und Verkaufsbüros gibt es bundesweit.


Contact info

3.2

Average

TrustScore 3 out of 5

30 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bad choice

I represent one of those unfortunate Italian customers who bought a Rensch-Haus house.

The first important thing to note is that Rensch-Haus has abandoned the Italian market. Anyone in Italy who owns a Rensch home is not receiving any kind of support, much less assistance. Any repairs must be made by consulting local artisans who often find themselves in great difficulty since this company has adopted particular construction solutions, often of its own design. Construction solutions for which Rensch-Haus does not provide adequate information, making house maintenance very difficult.

Having said that, it is necessary to say a few words about the quality and seriousness of this company.
In terms of quality, over the years (my house is 9 years old) I have been able to see the low level of the electrical system, built in ways that make it almost impossible to modify and difficult to repair. Many electrical sockets have been mounted crooked, when you switch on an appliance the lights in the house flutter, the differential jumps for no reason, even several times a day. As for the differential, Rensch had sent his technician (bad experience) for a check and a replacement of the differential, but without solving the problem. It was never possible to identify the fault.

The interior finishes had to be checked a year later, but no trace of Rensch technicians was seen. The wallpaper is peeling off, exposing the sections it is made of and barely holding a paint job.

The biggest inconvenience, however, concerns the windows. The windows of almost the whole house were crooked (visible alteration to the naked eye) and one of them was damaged to the point of not closing anymore. For years I waited in vain for Rensch to intervene, writing several times without getting a response, until I decided to call in local technicians for repairs. The technicians pointed out to me that the windows are of poor quality, without structural reinforcement, with problems also related to the frame which even seems not to be the correct one for the windows in question.

The total lack of response from Rensch-Haus demonstrates how this company has deliberately decided to ignore Italian customers. But in the reviews I read that many German customers also received similar treatment.

If you want to build a house, my advice is not to turn to this company. Contact someone you are completely sure about the seriousness and assistance to their customers.

February 8, 2022
Unprompted review
Advertisement
Show reviews in all languages. (30 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look