Jeremie was awesome! So prompt and patient with my numerous questions and in all respects! The process - having to wire money - was my first time ever! So being unfamiliar was the process was a lit... See more
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Escape with one of our luxury vacations and villa rentals, and retreat into your personal haven. Allow Rental Escapes to provide your tailor-made luxury experience.
Contact info
416 Boul. de Maisonneuve Ouest suite 500, H3A 1L2, Montreal, Canada
- 1-514-360-2529
- info@rentalescapes.com
- www.rentalescapes.com
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I am working with Alexandra and she is…
I am working with Alexandra and she is fabulous! So informative, very knowledgeable - she takes care of all the details. Love my first experience with RE!

Reply from Rental Escapes - Luxury Villa Rentals
My agent was wonderful
My agent was wonderful. Her response time, her knowledge of the product.

Reply from Rental Escapes - Luxury Villa Rentals
Excellent customer service
I have booked with Rental Escapes four times now, and I find great comfort in their reliability, and customer appreciation.

Reply from Rental Escapes - Luxury Villa Rentals
The Booking Process
The booking process was a great experience. Andrea was very informative and met my every need and wish for planning the trip. She did her research and provided me with options to suit exactly what we were asking....staying close to budget, location, and timeframe. Andrea was respectful with her follow-up timing and the communication with any questions and concerns.

Reply from Rental Escapes - Luxury Villa Rentals
Great Customer Support!
Laura Muller helped me find the perfect vacation home.
She was always responded quickly and thoroughly! I enjoyed soaking with her on the phone. She took time to understand what I was looking for!

Reply from Rental Escapes - Luxury Villa Rentals
Dominican Republic to Cabo
From Dominican Republic to Cabo, we’ve enjoyed years of well thought out, organized planning through Andrea and team at Rental Escapes. They’ve watched out for our family year after year.

Reply from Rental Escapes - Luxury Villa Rentals
Laura Muller makes villa rental a breeze!
I have been working with Laura for a couple of years, she always goes above and beyond to help make our experience flawless from start to finish along with her team. From her expertise on destinations, villa options and what to do when in destination - I couldn’t be happier! Rental Escapes is my “go to” for villa vacations.

Reply from Rental Escapes - Luxury Villa Rentals
Steph was so easy to work with
Steph was so easy to work with! She is knowledgeable and quickly answers the many questions my clients have :0)
Thank you again!

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Reply from Rental Escapes - Luxury Villa Rentals
Enosh my planner has been exceptional
Enosh my planner has been exceptional. The communication and response times impressive. He worked hard to secure just the right place for my celebration. Everyone is over the moon for this grand experience. Thanks to the entire team, this was a delightful process.

Reply from Rental Escapes - Luxury Villa Rentals
Excellent, responsive service!
Jeremie was very responsive and provided thorough details and support with logistics.
The experience was seamless and easy!
SUPER HELPFUL
We went online to look for a Villa in St Maarten for a family vacation and emailed Laura Muller to assist with some questions that we had. Laura was extremely helpful. We were in St Maarten and asked if we could visit the Villa. She arranged for us to go over to the villa thru the local management company that was great. We are so happy that we contacted Laura and all of her help she is very knowledgeable and a great communicator. We will always use Laura and Rental Escapes for future vacations. Judy & Rick

Reply from Rental Escapes - Luxury Villa Rentals
Helpful, friendly, beautiful properties
Thank you Levi for making our booking experience top notch, again. The company is efficient, affordable and has beautiful properties to choose from.

Reply from Rental Escapes - Luxury Villa Rentals
Florida dream home
It was very nice to see so many beautiful homes for vacation rentals. Finding a home was easy to find and the people that I have worked with have all been very prompt.

Reply from Rental Escapes - Luxury Villa Rentals
Very easy experience
Very easy experience. We are looking forward to our trip. Thanks again Laura for all your help!

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Reply from Rental Escapes - Luxury Villa Rentals
Excellent communication and responses…
Excellent communication and responses during the booking process. Still early in the experience but so far very ahppy

Reply from Rental Escapes - Luxury Villa Rentals
I enjoyed working with Rental Escapes
I enjoyed working with Rental Escapes. Steph was patient and helped me with all my needs and concerns. She assured me that I had our vacation suite booked and offered help with the concierge getting my excursions booked also. THANK YOU!

Reply from Rental Escapes - Luxury Villa Rentals
The perfect villa
We haven’t even had our wedding yet and we already feel like Randee deserves a standing ovation.
From the very first message, she has been nothing short of amazing. Her communication is so warm, clear, and quick—it honestly feels like we’re planning this with a close friend who just happens to be incredibly organized and knows everything. She’s answered every question (and trust us, we’ve had plenty!) with so much patience and thoughtfulness.
Planning a destination wedding is no joke, but Randee has made the whole process feel easy and even exciting. She’s gone above and beyond in so many ways already, and we haven’t even checked in yet! Every little detail we’ve asked about, she’s either already thought of or had the perfect suggestion. You can tell she really cares—not just about the property, but about us having the best possible experience.
Honestly, if this is what it’s like before we arrive, we can only imagine how incredible it’s going to be when we’re actually there. Randee is an absolute gem, and if her boss is reading this—please give this woman a raise, a promotion, and a lifetime supply of thank-you notes from grateful couples like us.
Can’t wait to follow up after the big day, but had to share how grateful we already are!

Reply from Rental Escapes - Luxury Villa Rentals
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