Date of Engineers visit change was a bit of a pain, nevertheless, when that was sorted, a slick and quick visit to repair double oven was carried out. Engineer very pleasant and well done, will use ag... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About Repaircare.co.uk
Written by the company
For more information visit the website now at www.repaircare.co.uk.
Call on telephone 0844 557 3701 (Mon to Fri 8am - 6pm, Sat 9am - 4pm, Sun closed)
Contact info
United Kingdom
- www.repaircare.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 69% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great communication and efficient…
Great communication and efficient service, many thanks.
Excellent workmanship
Excellent workmanship. Sort the faults on my range master cooker within
5 and all done in half hour. Very happy
Easy to request a repair
Easy to request a repair visit and engineer contacted me beforehand to discuss the issue.
All repaired promptly and with no fuss.
Electrics not working on the gas cooker
A quick and professional service, friendly engineer and professional, only point is turns out only needed a fuse in the plug changed and would have been nice to have a bit of a refund, but still thankful 😀
He was excellent in every way
When your engineer arrived he quickly sorted my tumble drier out and he was excellent in every way.
What was less ideal was your company's slow feedback following my initial contact with you.
An early acknowledgement that you had received my request and that you were striving to get me an ETA would have been reassuring.
Just buy a new one it's less hassle
In short, without relaying the full ins and outs of the frankly farcical experience, I regret taking out a repair plan and dread ever having to contact them again. It took a month for them to finally repair my washer. With the cost of the plan, the cost to use a laundrette several times, while my washer was out of action, unnecessarily missing time off work due to them missing prerarranged appointments, plus turning down work to be in when they do turn up, I could have purchased a new one and saved myself the hassle. Would not recommend and would not purchase a plan again. Completely disorganised and unprofessional.

Reply from Repaircare.co.uk
Absolute rip off
Absolute rip off. Be very careful of their call out charge that is well hidden in their T&C. £75 for a call out to come and do nothing.

Reply from Repaircare.co.uk
The engineer was very knowledgeable
The engineer was very knowledgeable, efficient and polite ~ A good advert for the company.
Very easy to deal with and great…
Very easy to deal with and great communication. Would use again
No Repair!
Terrible customer service - Engineer attended on given date, advised a fan assembly was required and they would rebook to complete install - 5 weeks later, no repair, no update - DONT BOTHER

Reply from Repaircare.co.uk
Fast, reliable and friendly.
Although the organisation of date was a but strange the company who came to replace our oven door were fast, reliable and came with all of the right parts. They even cleaned up and were very friendly too. The price was reasonable as well. Thanks!
Hassle free
Hassle free ,engineer arrived on time with the correct part. All completed within the hour.
The service rep was very helpful
The service rep was very helpful. Everything was fixed as promised. No hidden costs!
Danny arrived exactly when scheduled…
Danny arrived exactly when scheduled and fixed our fridge with no fuss. Fixed price repair meant this turned out cheaper than if we had bought the necessary parts ourselves! Recommended.
Great engineer.
The engineer was great. He explained everything in simple terms and completed the repair quickly and efficiently.
Thanks.
Very good
Very good. Repaired quickly without any hassle.
Parts arrived promptly too.
Dishwasher repair
The repair was carried out quicker than expected and the repair guy was pleasant and considerate. Considering that the job involved a second visit to fit new parts, the fact that I wasn't charged anymore than the upfront flat rate fee, made it very good value. I will not hesitate to use this service again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







