RepairDesk Reviews 

509
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We had a great experience working with RepairDesk. The system continues to improve and the new features they are rolling out are very promising for repair businesses like ours. Anushay was espe... See more

Rated 5 out of 5 stars

Varda recently spent a LONG time helping my store get our printer drivers set up so it would print our receipts properly. They went incredibly above and beyond, was patient when I got busy in store an... See more

Rated 5 out of 5 stars

Anushay has been a great help this morning, superb knowledge and patience of the software. My tills went down and she spent an hour on anydesk - she did not give up until the issue was resolved. 100%... See more

Rated 5 out of 5 stars

Moved to repair desk and it has been an easy transition. Anytime I have an issue Shahbaz has been able to help me get it situated or my account manager Aisha will assist me. They have taken time to fi... See more

Company details

  1. Software Company
  2. Cell Phone Store
  3. Computer and Accessories Store
  4. Payment Service

Written by the company

RepairDesk is a modern repair shop management software perfectly suited for automating operations in single-store, multi-store, franchise, and mail-in repair depot businesses. The software is highly customizable to each particular business' workflow, and is designed to serve many industry verticals including cell phone repairs, computer repairs, drone repairs, electronic repairs, watch & jewelry repairs, shoe repairs, small engine repairs, and a whole lot more. Using RepairDesk allows repair store owners to create product/service listings and align different repair modules as they see fit. This gives RepairDesk a truly versatile approach to running your repair business just the way you want it. RepairDesk offers 40+ powerful integrations and modules with popular services such as QuickBooks, Xero, Square, Zapier, and a whole host of others. Available in 30+ languages, it is trusted by more than 2,700 businesses worldwide. Supplementing the experience is a built-in payment processing service that lets customers perform business transactions at great rates with no extra configuration once you sign on for it. Get started with RepairDesk today to seamlessly track repair jobs, manage inventory, order stock & manage your repair store. Save over 1,000 hours a year on critical tasks & run a more profitable business.


Contact info

4.9

Excellent

TrustScore 5 out of 5

509 reviews

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4.9

All reviews

(509)

40 reviews in the last 12 months

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Rated 5 out of 5 stars

I highly recommend Shahbas for his…

I highly recommend Shahbas for his exceptional expertise and customer service skills. His knowledge and friendly demeanor made a significant impact, and I would greatly appreciate it if he could be my account manager.

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

Varda was very helpful today and all the team!

Varda was very helpful today, was patient and professional and knows what she doing.

Also Aisha my account manger is very helpful and always trying to help and keep me updated.

Repair Desk team are the best very effective and professional, and they have the care for your issues and not just through you under the bus and let you deal with it. I was using CellSmart before and they were barely answer me. Repair Desk is the top tier 🔥🔥🔥.

May 26, 2025
Unprompted review
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Rated 5 out of 5 stars

Varda was Bomb.com

Varda was Bomb.com. It took a bit of troubleshooting and lots of labels but she stayed patient and figured it out for us. Thank you for being amazing!

May 23, 2025
Unprompted review
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Rated 5 out of 5 stars

Printer Issue Resolved Succesfully

Varda recently spent a LONG time helping my store get our printer drivers set up so it would print our receipts properly. They went incredibly above and beyond, was patient when I got busy in store and couldn't be on top of providing the information they needed. It took some time but they resolved my issue. I'm incredibly grateful!

May 6, 2025
Unprompted review
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Rated 5 out of 5 stars

Great assistance and service

the staff is very helpful especially with struggling with some issues with the ui the staff immediately assisted me for help. Also big thanks to Syed Rakin for his great performance in assisting me

May 2, 2025
Unprompted review

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