We had a great experience working with RepairDesk. The system continues to improve and the new features they are rolling out are very promising for repair businesses like ours. Anushay was espe... See more
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See what reviewers are saying
Varda recently spent a LONG time helping my store get our printer drivers set up so it would print our receipts properly. They went incredibly above and beyond, was patient when I got busy in store an... See more
Anushay has been a great help this morning, superb knowledge and patience of the software. My tills went down and she spent an hour on anydesk - she did not give up until the issue was resolved. 100%... See more
Moved to repair desk and it has been an easy transition. Anytime I have an issue Shahbaz has been able to help me get it situated or my account manager Aisha will assist me. They have taken time to fi... See more
Company details
Written by the company
RepairDesk is a modern repair shop management software perfectly suited for automating operations in single-store, multi-store, franchise, and mail-in repair depot businesses. The software is highly customizable to each particular business' workflow, and is designed to serve many industry verticals including cell phone repairs, computer repairs, drone repairs, electronic repairs, watch & jewelry repairs, shoe repairs, small engine repairs, and a whole lot more. Using RepairDesk allows repair store owners to create product/service listings and align different repair modules as they see fit. This gives RepairDesk a truly versatile approach to running your repair business just the way you want it. RepairDesk offers 40+ powerful integrations and modules with popular services such as QuickBooks, Xero, Square, Zapier, and a whole host of others. Available in 30+ languages, it is trusted by more than 2,700 businesses worldwide. Supplementing the experience is a built-in payment processing service that lets customers perform business transactions at great rates with no extra configuration once you sign on for it. Get started with RepairDesk today to seamlessly track repair jobs, manage inventory, order stock & manage your repair store. Save over 1,000 hours a year on critical tasks & run a more profitable business.
Contact info
108 W 13th St Wilmington, DE 19801, 19801, United States
- +1 302-207-7373
- hello@repairdesk.co
- www.repairdesk.co
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It's all about the customer's experience
I've seen the difference that a good pos can do for my business. Night and day change in the customer's experience.
Very helpful
Very helpful, if need any assistance they Guid you until you are satisfied, thank you Shams for your help today
very knowledgable very helpful kind…
very knowledgable very helpful kind understood my needs and wants very pleaes with business and service
Had great support today with…
Had great support today with RepairDesk. They have taken the time more then once to make sure everything was working good for our business
100% recommended!
The team at Repair DESK is always ready…
The team at Repair DESK is always ready to assist in whatever way possible. Their response is always quick and on target.
Good Software
We needed help customizing our serial…
We needed help customizing our serial labels. The support we got from Shams was prompt and satisfactory. Thanks!
thank you
thank you, you are really good, you helped me with everything step by step. thank you
We just opened a new location and had…
We just opened a new location and had an issue with our printing label. Shams this amazing guy called in today to fix our issue and he got it done and all fixed. We appreciate you Shams!!
I was having an issue with a payment
I was having an issue with a payment, I contacted RepairDesk where their representative (Shahbaz) helped me out. He dealt in a very professional way and resolved the issue in a jiffy.
All good
All good, he was able to identify my request and solve them.
Hira Fatima finally solved our label…
Hira Fatima finally solved our label printing issue after 2 years and many people trying to help us she didn't quit until she solved the issue I respect and appreciate her determination! Thank you Hira!
Great Job bro!
Great Job bro!, thanks for helping with integration of face display!
Anushay
Anushay, was wonderful, took the time to walk me thought what i needed to do to fix my issues. Really happy with her services today!!
Thanks
Excellent customer service and expectional POS system
The best all in one software for repair task, The team are always there to assist with onboarding and related issues.
Huge thanks to Anushay for being so patient and walking us through setup. we are very grateful.
Great Experience Great customer support
Great Experience with customer support! We've been using repair desk for years and they never fail to provide the best support possible. Shams is an amazing representative. Made sure we were completely taken care of.
Great Customer Service
I had an issue with a refund that didn't go through due to my error. Shabazz was able to get everything fixed for me through the virtual chat assistance. Very thankful for how quickly he got it resolved
Shahbaz Anwar helped me fix my problem…
Shahbaz Anwar helped me fix my problem fast and efficient. He was polite and professional. I love this POS system. Thanks guys
GREAT SERVICE
GREAT SERVICE. MY FAVORITE PART IS THE REMOTE SERVICES, VERY HELPFUL!
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