Repairs Universe Reviews 

945
•
TrustScore 1.5 out of 5

1.7

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Rated 4 out of 5 stars

I saw a lot of mixed reviews on this company but I decided to give it a try, and it was totally worth it. My Pixel 8 Pro screen had the dreaded green tint and kept turning off and I ordered one of the... See more

Rated 1 out of 5 stars

Paid for USPS ground advantage shipping. Instead, they used a cheaper (and arguably much less reliable) option - OnTrac. The package was supposed to be delivered in 3 days or less, instead it took nea... See more

Rated 1 out of 5 stars

Got a s21+ oled screen that no matter how much I factory reset or reinstalled parts it wouldn't function properly. So now I'm stuck with a piece of crap property because they want me to pay shipping t... See more

Rated 1 out of 5 stars

$270 for "genuine" Samsung S20U screen/glass/touch, nothing showed up. FEDEX number generated, 3 days later nothing. Called, phone line doesn't work, doesn't even ring. Chat person was friendly a... See more

Company details

  1. Electrical Repair Shop
  2. also in
  3. Electronics Store

Information provided by various external sources

RepairsUniverse.com is the leading online provider of replacement and repair parts for today's smartphones. We carry replacement LCD screens, digitizers, etc for Apple, Samsung, HTC, Motorola, LG, Nokia and BlackBerry


Contact info

1.7

Bad

TrustScore 1.5 out of 5

945 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.7

All reviews

(945)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Great attention

Great attention. Everyone here is very kind and thoughtful. Really good staff. order 5310376

September 24, 2021
Unprompted review
Rated 5 out of 5 stars

Great store

Great store. Good prices, discount coupons and great attention! order #5310272

September 23, 2021
Unprompted review
Rated 1 out of 5 stars

Terrible experience, skip these amateur hacks

Terrible experience. I ordered a phone screen and they created a shipping label. Four days later I contacted them because it showed that the screen has not left the building yet. They apologized and said the screen was out of stock and the system should have sent an email. Apparently this "tech" company has no idea how to use their software to monitor their inventory or auto generate emails. Now I have been without a phone for days because of their unprofessionalism. Save yourself the hassle and order from some real pros. Even after I made them aware that they screwed up, the screen is still showing in stock and available to order.

September 21, 2021
Unprompted review
Rated 5 out of 5 stars

Great Quality

Great Quality. In Repairs Universe I found the solution for my broken Google Pixel. They have great quality products. Order 5311694

September 21, 2021
Unprompted review
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Rated 5 out of 5 stars

Communication

Communication. They let me know by email where my package was. Very good service. Order 5304557

September 3, 2021
Unprompted review
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Rated 5 out of 5 stars

Good prices

I look over several pages and I found this site with the BEST prices in the marker. Order #5299975

August 30, 2021
Unprompted review
Rated 5 out of 5 stars

It was great

It was great, I was able to fix my phone by myself, they have all you need and more! Order: 5287603

August 26, 2021
Unprompted review
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Rated 1 out of 5 stars

would give it 0 stars if possible

would give it 0 stars if possible. was sent wrong product and "adhesive" was a joke.
contacted company to return, they said i had to take pictures, email info, etc. clearly making it difficult to return on purpose. company is a sham

July 26, 2021
Unprompted review
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Rated 1 out of 5 stars

False advertising, waste of time

I ordered a replacement phone screen; the product page said same-day shipping (I was well within the time frame mentioned) and free two-day shipping on orders over $65 (my screen more than surpassed this). Didn't get a shipping notification until two days after I ordered, and four days later I got a cancellation e-mail because they were out of stock. Complete waste of time; shop elsewhere.

June 28, 2021
Unprompted review
Rated 1 out of 5 stars

WARNING: Stay Away. Inferior Product and Service

Stay Away! They sell an inferior product and have the is Absolute worst customer service I have ever experienced. Their LCD screens are not built or tested to the same standards as OEM. The screen i recieved draws too much current and kills the battery on my 2mo old phone in no time. They know this but try everything they can to blame you. When I contacted customer service they were insulting and refused to help. Im not writing this out of spite, this is merely a warning about what I experienced. Nothing ive ever heard from anyone can compare to the treatment i recieved.

June 6, 2021
Unprompted review

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