Replaceyourplates Reviews 

213
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

The bowl I ordered arrived chipped. I'm fairly convinced it wasn't chipped in transit. It took ages for the seller to send the replacement. At no point did the seller apologise for the inconvenience.... See more

Rated 5 out of 5 stars

Fantastic experience, earning 5 stars! I was hesitant due to mixed reviews (3.6 average when I checked), but ordered replacement plates for my favourite set. Shipping to the Channel Islands was dela... See more

Rated 5 out of 5 stars

I recently purchased from REPLACE YOUR PLATES several Lucerne dinner plates to make a complete set. I ordered online and was given a delivery date. Sure enough the plates arrived on the said time, bot... See more

Rated 5 out of 5 stars

I found Replaceyourplates by chance and searched their site to replace some favourite coffee cups that had got broken...and there they were, so I ordered them and they arrived promptly, well packed an... See more

Company details

Information provided by various external sources

Discontinued Replacement CHINAMATCHERS in Duchess Colclough Broadhurst Meakin Royal Albert Noritake wessex collection


Contact info

3.9

Great

TrustScore 4 out of 5

213 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.9

All reviews

(213)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered a number of plates 2 months…

I ordered a number of plates 2 months ago, no plates or shipping information received. Did not respond when contacted by phone or email.

Be very wary, scammer through and through!

August 6, 2020
Unprompted review
Rated 1 out of 5 stars

Appalling, do not trust this man.

Order was short delivered by 3 bowls, no explanation. When he eventually replied told me he was trying to source the rest. No follow up. Have asked for and been promised a refund three times over the last few months, still nothing. If he has any sense of ethics he will respond to this with a refund, although I doubt it. Do not trust this man.

August 3, 2020
Unprompted review
Rated 5 out of 5 stars

Great Service

Great service new China arrived really quickly , now have a full set of our Wedding present and can use it for an Afternoon Tea with friends and family .

July 21, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Really pleased with the service. Delivery of my plate was quick, was packed very well, and arrived in perfect condition. My dinner service is back to a full set now.
Thank you very much. Very worthy of 5 stars.

July 20, 2020
Unprompted review
Rated 1 out of 5 stars

Ordered plates but never received

Ordered plates but never received. Tried to contact but no reply. Am currently trying to get money back but hold out no hope. Do not buy from them, take your money then disappear.

July 20, 2020
Unprompted review
Rated 1 out of 5 stars

Pity I can't give 0 stars

I placed an order on May 30th for 2 Wedgwood cups and saucers and I paid for them. I received no confirmation email or tracking details. I contacted the company several times, emails and phone calls. I only got one reply : "The order was sent but held up in an airport still waiting to leave"!! and no further contact. Now six weeks later I am still waiting for my order. I started a claim for refund via my credit card company.

July 13, 2020
Unprompted review
Rated 1 out of 5 stars

REFUND AT LAST

Ordered 3 Royal Doulton bowls for friends on 18 April.
Only 2 bowls were received on 1May and since then I have been trying to get a refund for the missing bowl.
I even asked for a cheque that I was told was in the post over 3 weeks ago but still hasn’t appeared.
After pursuing the refund through PayPal I have finally received a full refund today 3July.
Even though I have the money at last I will not be using this company again

June 24, 2020
Unprompted review

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