The customer support team is polite, patient and super helpful. They have been in touch to fix the issue and constantly updating about the situation. There are some features the plugin lacks, but cons... See more
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See what reviewers are saying
Our team was looking for a cart abandonment solution, and thankfully, we found Retainful. We have been using this platform for a while, and it has met all our requirements, including speed and perform... See more
Its my second day using Ratainful for my business, its very easy to use, very intuitive , alredy uploaded my database, created my first newsletter and working on verifying my site. It has a lot of po... See more
I spoke with kaarthika, who was very helpful helping me with an email and pop up automation. She was patient and understanding. Great customer service. Thanks!
Company details
Written by the company
Retainful is an email marketing software designed for eCommerce businesses. Whether you're using Shopify or WooCommerce, Retainful helps you grow sales, engage customers, and build lasting relationships effortlessly. With features like flows and automations, you can recover abandoned carts, send post-purchase follow-ups, and win back customers at the perfect time. Campaigns and newsletters allow you to send targeted messages that keep your brand top-of-mind, while signup forms and audience segmentation ensure every email feels personal and relevant. Our drag-and-drop editor makes creating on-brand emails simple, even for beginners. Retainful is built specifically for online merchants, focusing on driving sales and making email marketing easy. Start for free, grow at your own pace, and experience how effortless email marketing can be. Thousands of merchants already trust Retainful to turn visitors into customers and customers into lifelong fans. Let’s grow together.
Contact info
India
- www.retainful.com
Retainful is a reliable and effective…
Retainful is a reliable and effective email marketing solution. It's easy to use and packed with powerful automation features. Highly recommended for boosting customer engagement and sales!
Good Experience.
Very powerful tool for email marketing with excellent support
I am very happy with the service. The automation tools have a lot of options and customization. The support has been very quick to respond and helped me set-up my account and even eliminated some bugs for me.
I'm receiving an overwhelming number of…
I'm receiving an overwhelming number of subscription emails from one of their clients, and when I try to unsubscribe, I'm redirected to a login page at retainful.auth0dotcom/. This is quite frustrating because I expect the unsubscribe process to be immediate and not require any login credentials. I never created an account or received any credentials for this platform, so it's baffling that they're asking me to log in to unsubscribe. It should be a straightforward process without any unnecessary barriers!!!! so now I can't unsubscribe!!!! shame!
Wonderful company and very professional…
Wonderful company and very professional courteous service! I have had Retainful Plug-in on my WooCommerce site for a few years now. Retainful helps me recover abandoned carts by customers who may have wanted to buy something but could not complete their transactions for one reason or another. Retainful plug-in sends these customers emails with special exclusive offers and incentives and many of those customers do come back and complete their purchases. The best thing about those guys is the fact that they are responsive, helpful and very professional. They will be happy to remotely access your PC ( with your permission of course) and help you configure/program their software so it works perfectly with your site! Many companies would never do that but Retainful does. Very happy with them and would never consider changing them for another abandoned cart provider. Bravo Retainful
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