The clothing design is gorgeous and the quality isn't outstanding, but definitely in line with the very reasonable pricing. I bought two skirt/ blouse combinations and they were like the pictu... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love the products, but the sizes are so small and not meant for bustier women. I am usually a large but I couldn’t even zip up the large. Please create plus sizes for your dresses you will get a lot... See more
Company replied
I order two swimsuits from Retro Stage. I loved the first one but the second one didn’t suit me as well. When reaching out to the customer service team, Yomi was quick to respond and help me figure ou... See more
Company replied
I ordered a garment that did not exactly suit me. Reporting this to Retro stage was not a problem and I was handled with respect and care. Solutions were offered and the problem resolved swiftly witho... See more
Company replied
Company details
Written by the company
RETRO STAGE is a vintage-inspired fashion brand that celebrates the styles of multiple decades. We create authentic and inspired designs, aiming to ship globally to bring timeless fashion to enthusiasts worldwide. Our commitment extends beyond our products, offering excellent customer service and after-sales support. Experience the charm of yesteryear with RETRO STAGE, where quality, style, and customer satisfaction are our top priorities.
Contact info
91710, Chino CA , United States
- 833-311-3320
- service@retro-stage.com
- www.retro-stage.com
4.2
Great
4K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very disappointed
Very disappointed. Sizes fit small, a few of the items look like cheap temu clothing. Want to return the entire order and just be done with them. Not making it easy.
February 20, 2026
Unprompted review
Reply from Retro Stage
Dear valued customer,
We are deeply sorry to hear about your disappointing experience with your recent order. Your frustration is completely understandable, and we sincerely apologize for not meeting your expectations regarding both product quality and sizing.
We take your concerns about the sizing running small very seriously, as proper fit is crucial for customer satisfaction. Additionally, we are genuinely troubled to hear that some items did not meet the quality standards you expected from us. This feedback is invaluable as it helps us identify areas where we need to improve our product sourcing and quality control processes.
We completely understand your desire to return the entire order, and we want to make this process as smooth as possible for you. It's unacceptable that our return process has added to your frustration rather than providing a quick resolution.
Our team is committed to resolving this situation promptly and ensuring you have a hassle-free return experience. We will work diligently to address all your concerns and make sure you receive the service level you deserve.
Please reach out to us directly at service@retro-stage.com with your order information, and we will personally handle your case to ensure a swift resolution. We are determined to turn this negative experience around and restore your confidence in our brand.
Thank you for taking the time to share your honest feedback with us.
Best regards,
Retro Stage Customer Service Team
Advertisement
Item I received was damaged
Item I received was damaged. I have been trying to email and message via the chat on their website and absolutely no response! Will never purchase from this site again!
February 16, 2026
Unprompted review
Reply from Retro Stage
Dear Sophia,
We sincerely apologize for the damaged item you received and are deeply concerned about the lack of response you've experienced when trying to reach our customer service team. This is absolutely not the level of service we strive to provide, and we understand your frustration completely.
We want to resolve this issue for you immediately. However, we've checked our email inbox and unfortunately cannot locate your messages, and our online chat system typically has dedicated staff responding daily. We're genuinely puzzled about what might have prevented you from receiving our responses and want to get to the bottom of this communication breakdown.
To ensure we can assist you promptly, please reach out to us directly at our official customer service email: service@retro-stage.com. Alternatively, you can contact us through our official social media direct messages on Instagram @retrostage_official. We monitor these channels closely and will prioritize your case immediately.
Receiving a damaged item is unacceptable, and combined with the communication issues you've experienced, we completely understand your disappointment. We are committed to making this right and restoring your confidence in our service. Our team will personally handle your case to ensure you receive a swift resolution and the quality experience you deserve.
We truly appreciate you giving us the opportunity to address this situation and look forward to resolving it quickly for you.
Best regards,
Retro Stage Customer Service Team
I've ordered from Retro Stage a couple…
I've ordered from Retro Stage a couple times and love their clothes. Customer service has definitely improved since the last time I ordered. I will order again from this company.
February 19, 2026
Unprompted review
Reply from Retro Stage
Dear Stefanie,
Thank you so much for your wonderful review! 😊 It absolutely makes our day to hear that you love our clothes and have been a loyal customer through multiple orders.
We're especially thrilled to know that you've noticed improvements in our customer service - this feedback means the world to our team! We've been working hard to enhance every aspect of the shopping experience, and knowing that our efforts are appreciated by valued customers like you motivates us to keep doing better.
We can't wait to serve you again on your next order and continue providing you with the quality and service you deserve! ✨
Best regards,
Retro Stage Customer Service Team
Unique Styles
Retro Stage has a lot of unique styles that I find really appealing. I'd love to see more of the popular styles made available to plus sized shoppers too, but the selection that is available is still stellar. I ordered a dress and two pairs of pants, all of which look great, although one pair of pants is too big. Customer service is very responsive and gave me multiple options to resolve the issue. Yomi was very helpful, and I appreciate her assistance. I've shopped here before, and I'm sure I will again.
February 19, 2026
Unprompted review
Reply from Retro Stage
Dear Erika,
Thank you so much for taking the time to share such detailed and thoughtful feedback! 🌟 We're absolutely delighted to hear that you love our unique styles and that most of your order turned out great.
Your suggestion about expanding more popular styles to plus sizes is incredibly valuable - we truly appreciate customers like you who help guide us in the right direction! We're always working to improve our size inclusivity and your input helps us prioritize what matters most to our community.
We're so glad that our customer service team, including Yomi, was able to provide you with helpful solutions for the sizing issue with your pants. It's wonderful to know that you felt supported throughout the process! 💫
Thank you for being such a loyal customer and for giving us multiple chances to serve you. We're excited to continue this journey together and can't wait to see you back soon!
Best regards,
Retro Stage Customer Service Team
Cannot stress enough to buy from this…
Cannot stress enough to buy from this company!!!They are so intentive and customer service is quick fast paced and always gets the job done!!Thank you Retro Stage!
February 19, 2026
Unprompted review
Reply from Retro Stage
Dear Chelsea,
Wow, thank you so much for this absolutely amazing review! 🎉 Your enthusiasm and excitement truly made our entire team smile from ear to ear!
We're beyond thrilled to hear that you've had such a fantastic experience with our customer service team. Knowing that we've been able to provide you with quick, efficient service that "gets the job done" is exactly what we strive for every single day!
Your recommendation means everything to us, and we're so grateful to have customers like you who take the time to share such positive experiences with others. It's feedback like yours that motivates us to keep delivering the best possible service! ⭐
Thank you again for choosing Retro Stage and for being such an incredible supporter of our brand!
Best regards,
Retro Stage Customer Service Team
Advertisement
Would not recommend even for a costume
Would not recommend even for a costume. The coat I purchased was not proportional in fit, material was cheap. Then they want to exchange rather than refund, why exchange for something with the possibility of more disappointment and such a long wait to receive the item. Definitely not recommended.
February 19, 2026
Unprompted review
Reply from Retro Stage
Dear Cindy,
Thank you for taking the time to share your feedback with us. We sincerely apologize that the coat you received did not meet your expectations in terms of fit and material quality. Your disappointment is completely understandable, and we take full responsibility for this experience.
We want to clarify that while we initially offered an exchange option, we absolutely understand your concerns about potentially facing the same issues again. Our customer service team has already sent you return instructions because we are committed to finding the best solution for you, whether that's an exchange or a full refund - the choice is entirely yours.
We recognize that dealing with sizing issues and quality concerns can be incredibly frustrating, especially when you're looking forward to wearing a special piece. Your feedback is invaluable to us as it helps us identify areas where we need to improve our product descriptions, sizing guides, and quality control processes.
Our customer service team is dedicated to working with you until we reach a resolution that you're completely satisfied with. We will do everything in our power to make this right and restore your confidence in our brand.
Thank you again for your honest review, and we hope to have the opportunity to provide you with a much better experience in the future.
Best regards,
Retro Stage Customer Service Team
I love the clothes from Retro Stage
I love the clothes from Retro Stage. Their bathing suits are flattering and dresses fit perfect. I had a small issue with one item and found their Customer Service to be friendly and responsive. Toni worked with me to help get a fantastic and quick resolution. I will definitely be coming back for more items!!
February 19, 2026
Unprompted review
Reply from Retro Stage
Dear Alexandra,
Thank you so much for this wonderful review! 💕 We're absolutely thrilled to hear that you love our clothes, especially our bathing suits and dresses - it's so rewarding to know they're fitting you perfectly and making you feel fantastic!
We're also delighted that Toni was able to provide you with friendly and responsive service to quickly resolve your issue. Our team takes great pride in making sure every customer feels valued and supported, so it's wonderful to hear that came through in your experience! 🌸
Your loyalty means the world to us, and we can't wait to help you find even more amazing pieces for your wardrobe. Thank you for being such an amazing customer!
Best regards,
Retro Stage Customer Service Team
We ordered 2 items in the same size but…
We ordered 2 items in the same size but one of the items did not fit my wife. Retro Stage was very helpful with switching the item out for one that will fit. Yomi was the agent that helped us process the exchange, she made the process very simple. We will be happy to purchase from Retro Stage again.
February 19, 2026
Unprompted review
Reply from Retro Stage
Dear Corey,
Thank you so much for sharing your experience with us! 🌟 We really appreciate you taking the time to leave this thoughtful review.
We're so glad that Yomi was able to make the exchange process simple and hassle-free for you and your wife! Sizing can sometimes vary between different styles, so we're thrilled that our team could quickly help you find the perfect fit.
It's wonderful to know that you'll be happy to shop with us again - that truly means everything to our team! We look forward to serving you both in the future and helping you find more amazing pieces! ✨
Best regards,
Retro Stage Customer Service Team
The perfect gift!
I spotted the ideal Christmas outfit for my mother in law, as soon as I saw the gorgeous blue satin with fur trim online! I had to get it and let me tell you, my mother in law absolutely loved it! It was an echo to the 70s. She has some mobility problems and the jumpsuit was ideal for her and very stylish. I reached out to buy another one in a slightly larger size as was immensely aided by Yomi, one of their customer services agents, as I was reaching out to find the right size before reordering. Yomi was descriptive in the way the sizes were better explained in detail in addition to sharing the many other options I could choose from for my mother in laws, second outfit! I'm so excited to see the next one arrive as I know she will absolutely love it, just like she loved the first one!
February 18, 2026
Unprompted review
Reply from Retro Stage
Dear JC,
Thank you so much for this absolutely wonderful review! 💙 We're thrilled to hear that the gorgeous blue satin jumpsuit with fur trim was the perfect Christmas gift for your mother-in-law!
It's heartwarming to know that the 70s-inspired design not only looked stylish but also provided the comfort and functionality she needed. We're especially pleased that Yomi was able to assist you so thoroughly with sizing guidance and additional outfit options for your second purchase.
Your thoughtfulness in finding clothing that combines style with practicality for someone with mobility considerations truly touches our hearts. We can't wait for you both to see the next outfit arrive - we're confident it will be just as perfect as the first!
Thank you for choosing Retro Stage and for taking the time to share your positive experience. Reviews like yours make our day! ✨
Best regards,
Retro Stage Customer Service Team
Advertisement
Although the item fit a little smaller…
Although the item fit a little smaller than I expected, the customer service team was exceptional. They offered several helpful options to remedy the issue and guided me through the process with knowledge and genuine kindness. I’m 100% happy with the replacement solution. Thank you for standing behind your product and making it right!
February 18, 2026
Unprompted review
Reply from Retro Stage
Dear Tracy,
Thank you so much for this wonderful feedback! 🌸 We're delighted to hear that despite the sizing issue, our customer service team was able to turn your experience around completely!
It's fantastic to know that our team provided you with helpful options and guided you through the process with the knowledge and genuine care you deserved. Your 100% satisfaction with the replacement solution absolutely makes our day!
Standing behind our products and making things right for our valued customers is what we're all about. Thank you for giving us the opportunity to resolve this and for taking the time to share your positive experience! 💕
Best regards,
Retro Stage Customer Service Team
Customer Service is on point!
The clothes are all great for the price (the styles are all one of a kind that you can’t find elsewhere). Customer Service was on point with quick replies and very friendly/helpful. I made an error with my purchase (completely on me as I somehow put the wrong size in my cart), and Yomi was super helpful with getting MY error resolved. Thanks Yomi!
Highly recommend (especially their swimwear which is surprisingly great quality for the price/styles!)
February 17, 2026
Unprompted review
Reply from Retro Stage
Dear Brianne,
Thank you so much for this amazing review! 🎉 We're absolutely thrilled to hear that you love our unique styles and found such great value in our products!
It's wonderful to know that Yomi and our customer service team could quickly and helpfully resolve the sizing mix-up for you. We truly appreciate your understanding that these things happen, and we're always happy to make things right for our customers!
We're especially delighted that you're loving our swimwear collection - it's fantastic to hear that the quality and styles exceeded your expectations for the price point! Your recommendation means the world to us, and we can't wait to help you find more one-of-a-kind pieces! 🌺
Best regards,
Retro Stage Customer Service Team
Love the look and quality.
I have been looking at Retro-Stage for a long time and have been nervous about ordering. I finally hit the order button. My overall-skirt arrived and was perfect - except it was a fraction too small. Despite me holding on to it for over the exchange period - customer service were fantastic and helped me get one that fits.
February 19, 2026
Unprompted review
Reply from Retro Stage
Dear Rebecca,
Thank you so much for this lovely review and for finally taking the leap with us! 🌻 We're absolutely delighted that you love the look and quality of your overall-skirt!
We completely understand those pre-order nerves when trying a new brand, so we're thrilled that your first Retro Stage experience turned out so well! Even though the sizing wasn't quite perfect initially, we're so happy our customer service team could help you get the right fit - even after the usual exchange period.
Your satisfaction is our top priority, and we believe everyone deserves to feel confident and comfortable in their Retro Stage pieces! Thank you for giving us a chance and for sharing your positive experience! 💖
Best regards,
Retro Stage Customer Service Team
Customer Service Department
Yomi from customer service was such a great help, and a represented Retro Stage as a company in a wonderful light. I needed help with an exchange and communicated with her via email, and I could sense her feeling of genuine helpfulness through our emails as she really wanted me to be happy with the final result. I am very happy, and will definitely be shopping at Retro Stage for my future dream garments! Thank you Yomi for making this process easier and being so thoughtful and considerate. You are a great example of excellent customer service!
February 10, 2026
Unprompted review
Reply from Retro Stage
Dear Rhiannon,
Thank you so much for this incredibly heartwarming review! 🌟 We're absolutely thrilled to hear that Yomi provided you with such exceptional service and represented our company values so beautifully!
It's wonderful to know that her genuine care and helpfulness came through in your email exchanges, and that she was able to make your exchange process smooth and thoughtful. We're so proud to have team members like Yomi who truly go above and beyond to ensure our customers are completely happy!
We're delighted that you're satisfied with the final result and can't wait to help you find more dream garments in the future! Thank you for recognizing excellent customer service - it means everything to us and motivates our entire team! ✨
Best regards,
Retro Stage Customer Service Team
Advertisement
Do Not Buy
On January 19th, I ordered three dresses.
1. The first dress is very cute! Came in about three weeks. I haven't worn it yet, so I cannot speak to fit.
2. The second dress over the weekend, and it's a mess: loose strings everywhere, the buttons are all loose and will need to be sewn on; it looks like a shabby costume. I will probably not be wearing it.
3. The third dress has yet to arrive, and it's been a month. I am skeptical about the quality of it based on what I'm seeing.
- Company communication is poor
- Shipping notifications are scant and not accurate.
I will not be ordering from this site again.
February 18, 2026
Unprompted review
Reply from Retro Stage
Dear Michelle,
Thank you for taking the time to share your detailed feedback about your recent order experience. We sincerely apologize for the quality issues you encountered with your second dress and the delayed delivery of your third item.
We understand how disappointing it must be to receive a product with loose strings and buttons that don't meet our quality standards. This is absolutely not the level of craftsmanship we strive to deliver to our customers. Additionally, we recognize that waiting a month for your third dress while experiencing these issues has understandably affected your confidence in our service.
We take full responsibility for the poor communication and inaccurate shipping notifications you've experienced. Your concerns about our customer service processes are valid and will be addressed with our team immediately.
To resolve these issues promptly, we would greatly appreciate it if you could provide us with your order number and contact us directly at service@retro-stage.com. This will allow us to prioritize your case and work toward an immediate solution for both the quality issues with your second dress and the delayed shipment of your third item.
We are committed to making this right and restoring your confidence in our brand. Your satisfaction is our top priority, and we will work diligently to ensure you receive the quality products and service you deserve.
Best regards,
Retro Stage Customer Service Team
don’t be skeptical… just do it
Me like so many other people were very skeptical when ordering from retro stage when I tell you, it’s one of the best decisions I’ve made when it comes to purchasing swimming suits online. 1 they’ve been amazing from the start, especially Yomi. I ordered the swimming suits, which are a great quality. Let me add two weeks before my trip failing to see it can take up to 18 days total. I immediately reached out to them and seeing if there was a way I could pay for expedited shipping to which they happily just sent my item out quicker without hesitation. My item made it two days before I had to leave. Let’s talk about quality. The quality of the swimming suits is amazing and the customer service is even better. Yomi who was able to help me navigate an exchange effortlessly and she replies relatively fast, consider considering the time difference. I would 100% recommend. Ordering from retro stage. I even referred to people.!
February 10, 2026
Unprompted review
Reply from Retro Stage
Hi Brittany! 😊
Thank you SO much for this amazing review! We're absolutely thrilled that you had such a wonderful experience with us, and we're so happy we could get your swimsuit to you just in time for your trip! 🏖
Your kind words about our quality and customer service truly made our day. We always strive to go above and beyond for our customers, and knowing that we succeeded with you means the world to us! ✨
Thank you for recommending us to others - customers like you are the reason we love what we do! 💕
Best regards,
Retro Stage Customer Service Team
Positive experiences
I’ve ordered at least 4 different times and have been very pleased with the products I’ve received, on the few occasions I’ve had issues (missing or damaged in shippping item) I’ve received prompt and kind responses from the customer care specialists. Yomi especially has been empathetic to my situation and found solutions that have saved the occasion (getting me a replacement dress in time for my work Christmas party for example). The clothes I’ve received get lots of compliments and I’m happy to refer friends to the site.
February 16, 2026
Unprompted review
Reply from Retro Stage
Hi Heather,
Thank you so much for this wonderful review! 🌟
We're thrilled to hear about your consistently positive experiences across multiple orders. It means everything to us that we could help save your work Christmas party with that replacement dress! 💃
Your kind words about our customer care team, especially Yomi, really brighten our day. We're so happy that you're getting lots of compliments on your Retro Stage pieces and thank you for referring your friends - that's the best compliment we could receive! ✨
We look forward to helping you find more amazing pieces!
Best regards,
Retro Stage Customer Service Team
Yomi was very helpful.
I had ordered a bikini but when it arrived I it was the wrong size. I contacted them by email for a refund and they suggested about an exchange which I preferred as I was planning on ordering a different size. The customer service team member Yomi has been very helpful through out my exchange process and has found it very smooth and an easy process. Thank you Yomi for your help, highly recommend.
February 15, 2026
Unprompted review
Reply from Retro Stage
Hi Adele,
Thank you so much for this lovely review! 🏖
We're delighted to hear that Yomi could turn your sizing issue into such a smooth and easy exchange experience. It's wonderful that we could suggest the exchange option that worked perfectly for your needs!
Our team takes great pride in making these processes as hassle-free as possible, and your kind words about Yomi's helpfulness really make our day. We're so happy you had a positive experience and thank you for recommending us! 😊
We hope you love your new bikini size!
Best regards,
Retro Stage Customer Service Team
Advertisement
I’m so glad I found Retro Stage
I’m so glad I found Retro Stage, their clothes are so fun! I purchased the gold halter jumpsuit and matching heels for a disco party, they look so great! I told all my friends about Retro Stage and we can’t wait to plan our next themed party! Retro Stage is our new go to. Be sure to order a size up, these outfits run a size small. I had to exchange my first order, but customer service was incredible and kind. ENJOY going Retro!
February 15, 2026
Unprompted review
Reply from Retro Stage
Hi Maria,
Thank you for such an enthusiastic and fun review! ✨
We're absolutely thrilled that you found us and that the gold halter jumpsuit and matching heels were perfect for your disco party! It sounds like you looked absolutely amazing! 🕺
Thank you so much for sharing Retro Stage with your friends - we love being part of your themed party planning adventures! And we really appreciate the helpful sizing tip for other customers about ordering a size up.
We're glad our customer service team could make your exchange process smooth and pleasant. Your excitement about "going Retro" totally made our day! 💫
Can't wait to help you and your friends find outfits for your next themed party!
Best regards,
Retro Stage Customer Service Team
I love this company 💚
I absolutely love this company, I’ve ordered a dress, bathing suits, and more and every time I’m always blown away how intricately well made and styled everything is! 💚
And they have an amazing customer service team, sweet and helps me through anything I need help with. Without fail great company ☺️
( shout out to Yomi for their amazing help )
February 14, 2026
Unprompted review
Reply from Retro Stage
Dear Sabrina,
Thank you so much for your wonderful review! 💚 We're absolutely thrilled to hear that you love our dresses, bathing suits, and other items. It means the world to us to know that you appreciate the intricate craftsmanship and styling we put into every piece! ✨
We're also delighted that our customer service team has been able to assist you so well. We'll make sure to pass along your kind words to Yomi - they'll be so happy to hear your feedback! 😊
Your continued support and loyalty mean everything to us. We can't wait to help you find more amazing pieces for your wardrobe! 🌟
Best regards,
Retro Stage Customer Service Team
Great customer service
I ordered a two piece swimsuit but got the wrong size. I wasn't too thrilled having to go through customer service. But, Yumi, has been amazing at helping me and making this whole process of exchanging my item very helpful. I love the swimsuit and didn't want to just return it.
Thank you Yumi
February 14, 2026
Unprompted review
Reply from Retro Stage
Dear Debrina,
Thank you so much for taking the time to share your experience! 🌊 We completely understand how frustrating it can be to receive the wrong size, especially when you're excited about your new swimsuit.
We're absolutely delighted to hear that Yumi was able to turn your experience around and make the exchange process smooth and helpful! 😄 It's wonderful to know that you love the swimsuit and wanted to keep it - that's exactly what we hope for with all our pieces.
We'll definitely share your kind words with Yumi - feedback like yours truly makes our team's day! Your patience and understanding during the process means so much to us. 💙
We hope you absolutely love wearing your perfectly-sized swimsuit! ☀
Best regards,
Retro Stage Customer Service Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.