Retroactive Arcade Reviews 92

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Placed an order for a handful of Sanwa joysticks for an arcade cabinet project. Quick shipping time, happy with the price and quality. Great experience overall. Nice to have a Canadian arcade parts su... See more

Company replied

Rated 5 out of 5 stars

We contacted this company from our vacation home, and then came to Edmonton to check their products out. Very impressed that they build all their own machines, and they are family owned using almost... See more

Rated 5 out of 5 stars

I'm really glad that I found Retroactive Arcade because not only that they are Canadian based, but they have an efficient ordering process: fast shipping, and good communication. Their website is als... See more

Rated 5 out of 5 stars

I bought a 4-player cabinet from them after months of research. Everything was done onlien and over the phone to discuss options. They were helpful and patient and really seemed to care about my e... See more

Company details

  1. Gaming service Provider
  2. Hobby Store

Information provided by various external sources

Retro Active Arcade Ltd. is dedicated to bringing families and friends together with a nostalgic gaming experience creating lasting memories we all can share.


Contact info

4.9

Excellent

TrustScore 5 out of 5

92 reviews

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Rated 5 out of 5 stars

Quick shipping & Quality parts

Placed an order for a handful of Sanwa joysticks for an arcade cabinet project. Quick shipping time, happy with the price and quality. Great experience overall. Nice to have a Canadian arcade parts supplier. Shipping from the United States is a costly endeavour, and most arcade replacement parts I find are located in the US.

October 15, 2024
Unprompted review
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Reply from Retroactive Arcade

Thank you Peter, happy to help anytime!

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Rated 5 out of 5 stars

Truly the best arcade machine company around!!

I contacted Retro arcade after a lot of research into the best stand up arcade companies around. They not only had the best machines, but they have the best customer service. I asked many questions and even visited the store before I purchased my machine. All of my questions were answered quickly and with a lot information. My machine was customized to my specs and when it arrived it was packed to perfection. I have recommended this company to everyone I know who is even remotely thinking of buying their own personal arcade. I always wanted my own machine and now I have one....I may never leave my home again..!

October 27, 2021
Unprompted review
Rated 5 out of 5 stars

Shop Arcade

We contacted this company from our vacation home, and then came to Edmonton to check their products out. Very impressed that they build all their own machines, and they are family owned using almost all Canadian components. Picked up a 2 gamer 5000 games!!, and will be returning next week to pick up a Daytona driving game. These people are our kind of people. Very down to earth. You will not be disappointed.
Galen & Sharon Schacher

July 17, 2021
Unprompted review
Rated 5 out of 5 stars

Great store!

I'm really glad that I found Retroactive Arcade because not only that they are Canadian based, but they have an efficient ordering process: fast shipping, and good communication. Their website is also nice and they carry many items and at fair pricing too. This is my place to go for all my arcade supplies moving forward. I highly recommend them!

February 19, 2021
Unprompted review
Rated 5 out of 5 stars

Received product in great time

Received product in great time
Product was in perfect shape and exactly what I ordered

March 12, 2019
Unprompted review
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Reply from Retroactive Arcade

Thank you for the pleasant review! We are always happy to help and hope to hear from you again soon!

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Rated 5 out of 5 stars

Just fantastic

I bought a 4-player cabinet from them after months of research. Everything was done onlien and over the phone to discuss options. They were helpful and patient and really seemed to care about my experience and the products they make.

The building and delivery process were top notch, with status updates and very quick responses to inquiries.

The unit itsef is amazing. It’s trully plug and play and just a wonder to behold. I really couldn’t be happier with it or with my pirchase experience and would highly recommend to anyone looking for an arcade machine.

December 8, 2018
Unprompted review
Rated 5 out of 5 stars

Good service

Good service. Knowledgeable oabout product. Planning on buying another piece form them in the future.

July 30, 2018
Unprompted review
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Rated 1 out of 5 stars

I never bought anything from here

I never bought anything from here, even though the email said that I did. I have emailed the owner a couple of times as a follow up to a visit I did months ago and I never got a reply.

July 26, 2018
Unprompted review
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Reply from Retroactive Arcade

HI, The only explanation that you were contacted for this review would be that you have an account with us. Even if you have never purchased from us, this would have gone out to you because you are on our mailing list. You are free to unsubscribe from further emails at any time. I am sorry for not getting back to you on your concerns, I usually reply to ALL of my emails, it may be in a spam folder? This still doesn't justify a 1 star review? That's just mean!

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Rated 5 out of 5 stars

Out of province order

My order was shipped out of province, but was very smooth Two years on, my arcade still sees plenty of use and is in great shape!

July 21, 2018
Unprompted review

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