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Rated 5 out of 5 stars

The high speed return of my recorded mp3 as written transcipt made my job so much more fluid-my interlocutor tended to blab like an Adderal laddie so taping him I caught the yappity yap and minutes ha... See more

Rated 5 out of 5 stars

Very easy to use way to record all kinds of conversations and situations. Makes it much easier to keep my head up and my eyes & ears engaging with my clients rather than taking notes while trying to... See more

Rated 4 out of 5 stars

I have done freelance transcription with Rev.com for years. Sadly, I've found the audio files available to claim are decreasing in audibility over the last few months, despite the fact that I've downl... See more

Rated 1 out of 5 stars

Can't cancel my subscription. I want a refund. Can't even call to talk to anyone. I never signed up for the subscription in the first place.

Company details

  1. Legal Services
  2. Law Firm
  3. Private Investigator
  4. Software Company
  5. Transcription Service
  6. Trial Attorney

Written by the company

Digital evidence has grown 10–100x in the last decade — body-worn cameras on every officer, dash cams on every car, smartphones and doorbells recording every incident, and hours of 911, jail calls, and interviews in every case. But legal and law enforcement teams have not grown 10–100x with it, making it impossible to fully review cases with the time and staff available. Rev is the only economic way to keep pace. Our platform combines industry-leading speech recognition with AI that cites its sources, so every result is accurate, verifiable, and tied directly to the original file. We keep humans firmly in control — AI never replaces judgment, it supports it — giving legal and law enforcement professionals the clarity and time they need to make fair, informed decisions. And when precision matters most, optional human review adds an extra layer of assurance. Built with strict security protocols (CJIS, HIPAA, and SOC2) and zero data sharing with third party LLMs, Rev helps teams find the truth faster, move cases forward with confidence, and spend less of their lives stuck in playback and paperwork — while keeping responsibility for judgment exactly where it belongs: with them. The bottomline: Rev delivers fewer overtime hours, fewer missed details, faster case movement, and more sustainable workloads for the people responsible for applying judgment in the moments that matter the most.


Contact info

3.9

Great

TrustScore 4 out of 5

6K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Working with Rev(?)

Tri-lingual man graduated in foreign languages, with experience in subtitling national tv shows.
I recently applied to work with them as freelance.
Apparently, I don't meet their standards. Good luck!

January 31, 2023
Unprompted review
Rev.com logo

Reply from Rev.com

Hello,

Thank you for your interest in joining Rev. You can apply at https://www.rev.com/freelancers and our team will be in touch via email after your application has been reviewed. We are not able to accept applications or resumes via email.

Freelancers are activated on an as-needed basis, and wait times are longer than usual. We appreciate your patience during this time.

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Rated 1 out of 5 stars

Total waste of money

Total waste of money. Will not use again. The overlaid captions that wouldn’t fit the video that I uploaded. Don’t believe the price. They try to upsell you at every turn and the round up. A minute 30 second video cost the same as two minutes…

January 27, 2023
Unprompted review
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Rated 1 out of 5 stars

This company is not reliable

This company is not reliable ! Get in touch with a real company that will give you an invoice and negociate a nice deal ! This rev is not a real company for sure

January 6, 2023
Unprompted review
Rev.com logo

Reply from Rev.com

Hello there, 

Thank you so much for taking the time to rate your experience with us. We would like to speak more with you about your concerns so that we can hopefully repair our business relationship. Please email support@rev.com so one of our representatives can help troubleshoot any problems and help you leverage everything Rev has to offer. 

Thank you again for raising a flag here. We look forward to speaking with you soon.

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Rated 1 out of 5 stars

I had terrible customer support with…

I had terrible customer support with Rev.com and am going to cancel my account because of this. Profits over people is their game. It's unfortunate.

January 5, 2023
Unprompted review
Rev.com logo

Reply from Rev.com

Hello Angelo,

I'm so sorry to learn of the experience you had with Rev Support. I can completely understand how frustrating that would be. I understand that you reached out to request a refund for your Rev Max subscription that was not canceled during the free trial period.

Thanks for giving Rev Max a try. While I completely understand you don't intend to use Rev Max beyond the free trial period, we do provide full control of cancelation to our subscribers, as well as the terms of the free trial period and subsequent subscription charges and we're not able to offer a refund due to late cancelation. I understand this isn't the answer you were hoping for and I'm sorry we're unable to meet your request for a refund.

If you have any further questions or would like to share further comments or concerns with our team, we invite you to reach out to support@rev.com at any time. Thank you, Angelo.

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