ReverbNation Reviews 

109
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

I wish I could leave a zero star review. This company is the worst. The customer service is near non-existent. When they do reply, you'll get a form message that means nothing at all. If you are looki... See more

Rated 1 out of 5 stars

The conversion to V2 has apparently destroyed all the data I have amassed over 10 years as a ReverbNation user. I cannot access the data on the live site or the "legacy" as was promised. RN suppor... See more

Rated 1 out of 5 stars

Many of the most important functions are no available in the new version...You can't connect lyrics and images to a song and the song after upload can not be edited. If you want to place a song in a... See more

Rated 1 out of 5 stars

After many years with ReverbNation, I am done. This new website V2 which rolled out on 8/2/26 is horrible. Not user friendly. They removed ranking, removed cover profile pictures and the... See more

Company details

  1. Business Services

Written by the company

The best tools for musicians and the best music for everyone else.


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1.5

Bad

TrustScore 1.5 out of 5

109 reviews

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No recent history of asking for reviews

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1.5

All reviews

(109)

11 reviews in the last 12 months

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Rated 1 out of 5 stars

Im sorry but this site is a complete…

Im sorry but this site is a complete scam. They always tell you that you have been selected for promotions but it's all to get money from you and the promotions are useless. The crowd review service is also fake. I sent in a classical instrumental and someone said they didn't like the lyrics. Never use this site it's a complete scam and stay away!

September 29, 2024
Unprompted review
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Rated 3 out of 5 stars

My exact rating would be 3.5

My exact rating would be 3.5. Look, reverbnation, your likely to never get a real gig opportunity on there but the big plus is their free account. I had an account there for over 10 years. It is a nice interface that let's you make a artist profile and very nicely organize your music. Not many sites will let you do this for free. In summary, great interface but lack of real opportunities for paid subscribers.

August 30, 2024
Unprompted review
Rated 1 out of 5 stars

Scammers and Thieves

Scammers hand in hand with N1M, and utter garbage. The number of people getting their stuff stolen is unspeakable.

April 8, 2024
Unprompted review
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Rated 1 out of 5 stars

Don't Waste You Money - Zero Support

We have been with them for many years, wasting $thousands in subscription fees. Had lots of social media sync problems over the last year, (if you can't sync social media then this is pointless), they use to answer support emails but no longer do. They DO NOT Care about their customers at all, ZERO support. The whole platform is just set up to cash in on artists ego, it does you no good at all. Cancelling our subscription & leaving the platform after 8 years. Enough is Enough.

February 21, 2024
Unprompted review
Rated 1 out of 5 stars

Spammers

They send out spam using other company's email addresses

November 13, 2023
Unprompted review
Rated 1 out of 5 stars

Reverberation is a SCAM!

Reverberation is a SCAM!! Somebody set up an account using my bank account number and $270 was stolen from my account!!! You can not get anyone to respond back via email or by phone. And I want to know WHO has stolen my account number. Speaking to anyone is a challenge!!! And I’m not happy that they let people set up accounts with no proof of authorization!!

October 24, 2023
Unprompted review
Rated 1 out of 5 stars

I have recently put in numerous take down requests no response

I have recently put in numerous requests to have songs removed and they mistakely removed 1 song i made a mistake to be removed, figured out the songs i needed to be removed and requested them multiple times and also apologized twice for my mistake as it was a genuine mistake due being frustrated to the fact my personal online identity is tied to this person still as this person has caused many hardships in my life and i got away from them. Now asking for help to get these 2 songs removed only to keep getting my tickets closed with no valid reason. Im pretty frustrated with your company. If you need screen shots for proof please I will provide my inventory...

September 28, 2023
Unprompted review
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Rated 3 out of 5 stars

use it for fun

I dont pay anything to ReverbNation..I just use their free template to upload a song to facebook.Lets face it if youre a rock or metal muso with all the rubbish the plebs listen to these days youre not going to get much of a fan base.This isnt Reverbnations fault..just a sign of the times.If you want to sell records these days 1.Be good looking 2.Hardly wear any clothes on stage.3.Pretend youre cool when you really are not.4.Use heaps of auto tune5.Wear your cap back to front

September 24, 2023
Unprompted review
Rated 1 out of 5 stars

Took my music down and kept my royalties

After being a customer of their digital distrubution for over 7 years, they have just taken down every song I've ever uploaded, as well as my musician profile from every streaming platform. My account has been locked, with no explanation, no headsup. I've contacted their support and fraud prevention teams multiple times, with not a single response. This morning I saw that they had "solved" my tickets, still without an answer. My music AND the royalties I had earned have been taken hostage by this company and they are now ignoring me. Stay away from them.

September 2, 2023
Unprompted review
Rated 1 out of 5 stars

I've been trying to get money from…

I've been trying to get money from ReverbNation for 15 years . A friend of mine that I haven't heard from him in many years found me on there and just bought some of my songs, it still listed a zero balance . I used to see a balance years ago and could never get them to send it to me I've been emailing them and they email me back twice and said we hope everything is fine now which they did absolutely nothing I've tried to email them since then and they will not return my email, I explained to them I haven't got any money from them total in
15 years or more. If anybody knows something I don't, like trying to get a hold of somebody with an actual email address or phone number where they will respond I would appreciate it, Dana Risk. I closed the account down this past year and they still have my songs for sale on there.

April 13, 2023
Unprompted review
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Rated 2 out of 5 stars

I purchased fan reach pro and though my…

I purchased fan reach pro and though my payment went through the actual service didn't it never added any of my new contacts. I reached out over 7 times and never recived and email back. i contacted the via email their help site and through the website. noone reached out. even after my plae explaining it was causing my press release to be delayed. Not having any other option i waited 3 more additional days and my press release was a mess it did not send to all of my email contacts! and to top it off a few people unsubscribed which is fine but it didnt even make room for the new subscribers!. they have a seious glitch were it constantly says you only have 499 subscribers when the limit is 500 but fan reach pro you can have more they only sent it to 499 it then continues to tell me to buy a fan reach pro subscribtion which was already purchased weeks ago!

April 1, 2023
Unprompted review
Rated 1 out of 5 stars

Stay away from this scam & fraud site…

Stay away from this scam & fraud site at all costs. I have filed a complaint against them with the Attorney's General Office of California. I was never notified of being billed $12.95 for 12 months adding up to $155. Their service was never used and I only signed up for a trial that never benefited me in any way. I have disputed all 12 fraudulent charges that were debited without my consent and they have an ongoing investigation with the AG’s office. We need to get this site shut down permanently. I have documentation of all dates, times, policies, IP login details, and proof showing that I never agreed to such charges.

March 18, 2023
Unprompted review
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Reply from ReverbNation

Hi there! When you sign up for the free trial, the checkout process includes entering card details and notes that unless you cancel, you will be billed for future months so you can continue to use the paid services you are trying. We'd be happy to review your case specifically and hope we can provide an fair solution. Give us a shout at support@reverbnation.com so we can help!

Rated 5 out of 5 stars

THE BEST Music Distributor On The Market

I am writing to share my sincere appreciation for my experience with ReverbNation. After many happy years as a customer, I can confidently say that you are one of the best distributors on the market.

What truly sets you apart is the human element; your customer service is consistently fair, helpful, and incredibly responsive. It is rare to find a platform that shows such genuine respect for their long-term, loyal customers, and I truly value that relationship.

If there is one area where I would love to see growth, it would be the distribution reach. Currently, the lack of availability on specific dance platforms and specialized electronic music stores is the only hurdle I encounter. Expanding into those niches would truly complete the service.

That small point aside, thank you, ReverbNation, for being a cornerstone of our career for all these years. We look forward for many many more.

With gratitude, DjVani & Vani Music

January 25, 2023
Unprompted review
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Reply from ReverbNation

Thanks for the kind review! We appreciate your continued support!

Rated 1 out of 5 stars

paid service for bullying?

Bad experience overall. Bad customer service.

I initially saw the bad reviews but I said to myself how bad can this be? Until I tested on my own. I got a pretty average-high score, and overall good feedback. But this is not the point. What is important, does the feedback come from trusted sources or from random people? Are they instructed to offer feedback in a respectful way? Is their feedback even relevant, since they are not even in your target group?
It was clear to me that people who are providing the reviews have no guidelines for offering constructive or specialized feedback, so the feedback results in being very mixed and lacking in real insights, or even rude! And the cherry on the top was some trolling that I received and ReverbNation couldn't be bothered with this.
In conclusion, it's better to ask family and friends, or even better go with your instinct, instead of using a service that does not take any responsibility for what their crowd is saying.

January 16, 2023
Unprompted review
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Reply from ReverbNation

Hey Diana, so sorry you had a less-than-stellar experience with our Crowd Review service. We utilize a third party group to ensure the feedback is unbiased, but that does leave a lot of room for comments to go in a different direction than one might anticipate. We're looking at how we can improve this feature, and your feedback is definitely noted as we look to provide some clearer guidelines for reviewers.

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Rated 1 out of 5 stars

No use for electronic music artists at all

ReverbNation opportunities might be good for some artists, but as an electronic music artist, I have not seen any benefits at all. All the artists who got selected for different placements represented different genres. Mostly rap, hip-hop, R’n’B, pop, rock, occasionally folk, country. Not a single one doing electronic music. Even EDM doesn’t get selected. Maybe curators think that electronic music isn’t relevant anymore these days, or they try to impose their personal music preferences on their audience. Either way ReverbNation is a waste of time for electronic music artists. You won’t find fans there and will get followed by other artists of different genres adding you for numbers and having no interest in what you do

January 9, 2023
Unprompted review
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Reply from ReverbNation

Hey there! Have you tried sorting by genre so you can look at Opportunities available for the EDM genre? Many opportunities allow any genre to submit, but you'll start seeing more genre-specific Opportunities as we enhance the program throughout 2023!

Rated 1 out of 5 stars

I cancelled my subscription with…

I cancelled my subscription with reverbnation over 2 months ago and they are still trying to take money from my account. The number to call customer service is bogus, and the email address isnt worth writing to because I asked them to stop trying to take my money and give me a refund but that didn't work, so I just don't keep any funds on the card they have in file and maybe one day they will just stop trying.

September 12, 2022
Unprompted review
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Reply from ReverbNation

Hi Nicole! Our team normally sends details on how to cancel, but if you had any trouble and are still seeing active billing, please let us know at support@reverbnation.com. We'll check out any past inquiries so we can get those refunds to you as well!

Rated 1 out of 5 stars

SCAM ALERT

SCAM ALERT!
I wish I'd read these reviews before I got involved with this mess. Subscription services that I purchased through these scammers have no link for me to unsubscribe and meanwhile the billing continues. They have a video that shows you how to pull up a settings page where all this stuff is supposed to be and what is shown in the video is not what's on my page. There is no record of my subscription services anywhere on my account page and therefore no unsubscribe link. BIG WARNING DON'T WASTE YOUR MONEY!

November 7, 2022
Unprompted review
ReverbNation logo

Reply from ReverbNation

So sorry you had trouble, Sioux! ReverbNation has a specific page to view your active memberships, and canceling takes just a few clicks and a confirmation. Reach us at support@reverbnation.com and we'll get this resolved for you.

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