Reverecompetitions Reviews 7

Awful experience. I bought a few tickets and won the first time I played, which I was really happy about. However, I never received my prize, and it has now been months since I won.

At first, they were communicative and asked whether I wanted the prize or the cash alt. I chose the prize, but received nothing. When I asked for an update, my messages were ignored. I was repeatedly left on read and received no response through email or facebook.

In the end, I had to go through my bank and file chargebacks due to the lack of communication. A real shame, as they offer good prizes/odds, but there are far more trustworthy sites out there that I would use instead.

I entered a competition with Revere Competitions Ltd using their advertised free postal entry route, fully in line with their published Terms & Conditions.

I sent three separate postal entries by Royal Mail 1st Class, each in its own envelope, and delivery was confirmed several days before the competition closing date. Despite this, the entries were not acknowledged at all, and only one single entry was eventually added 20 minutes prior to the draw!, with no explanation given as to why the other valid entries were excluded. This is not in line with their own stated rules.

I made multiple attempts to resolve this before the competition closed:

Messages sent via Facebook Messenger were marked as read but never acknowledged

A formal complaint was sent by email and received no response

I was even tagged in their Facebook group, where they post daily, and was still ignored until about 1 hour or so before the draw! and even then it was a "sorry our team will get that checked asap"

At no point was I told whether my entries were received or why only one was added, despite having Royal Mail delivery confirmation. Proof of delivery is different from proof of postage, and I have clear evidence that the entries arrived.

As a customer, it’s very concerning to see a free entry route advertised but not transparently or fairly administered, and even more concerning to be completely ignored when raising the issue politely and formally before the competition ended.

Based on my experience, I would advise caution and recommend keeping everything in writing if you choose to enter.

As I have been unable to resolve this directly despite multiple attempts, I am now raising this matter with the Advertising Standards Authority and other relevant bodies so the administration of the advertised free postal entry route can be reviewed.

Cash win!!

Second big cash win with Revere! Comms were brilliant and cash received in account promptly.

Love the feeder comps where you can win ticket bundles but not had much luck recently so was pleasantly surprised to win a cash comp I had bought tickets in especially in run up to Xmas and New Year.

Highly recommend to others - everything above board and transparent and great odds!

I won my first competition tonight for £500 and they contacted me within 30 mins of it ending and i gave my details and paid straight away! Great company, great prizes. Thanks a lot

Possibly my favourite competition site! Alex is a really nice guy and always pays prompt. I've won several times and love playing each week.