Revital Reviews 

6,313
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 118 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find placing orders quite simple and often appreciate the wide variety of products available, great prices, and fast delivery times across multiple purchases. Many people also point out that items typically arrive safely packed in secure conditions and consistently meet their daily health needs. However, some reviewers were not happy with severely delayed orders, long waiting periods, and a complete lack of response from customer support teams. Some consumers additionally noted receiving incomplete shipments with missing items, leaving buyers waiting for weeks without any proper explanation or timely resolution.

What people talk about most

Order

Customers had negative experiences with order fulfillment, noting severe delays and unfulfilled items.... See more

Product

Reviewers highlight ambiguous aspects of product availability and delivery, reflecting a wide range of... See more

Response time

Reviewers express strong frustration and dissatisfaction regarding the response time. Consumers consistently... See more

Delivery service

Users describe ambiguous interactions with delivery service, reflecting a wide split in customer experiences.... See more

Customer communications

Consumers express deep frustration and dissatisfaction regarding contact attempts. Reviewers consistently... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I expected this to be a cream and was disappointed that it was more a lotion since I purchased it last.

Company replied

Rated 3 out of 5 stars

It’s okay although not what I expected and so far has made no difference.

Company replied

Rated 4 out of 5 stars

Very good product and service. Item was appropriately packed as needed kept cool while on posting way

Rated 4 out of 5 stars

There are times when one cannot see any selection on the shelves. Sometimes I order supplements, I am not messaged to collect them if they are ready, only by my input stopping at the shop.


Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service
  3. Wellness Center

Written by the company

We are on a mission to make lives healthier and happier. Here at Revital, we understand how important your everyday habits, diet and lifestyle choices are to your health. Our vision is not about creating a ‘new you’, but to help you be the best you can possibly be. We have over 30 years of experience delivering on this vision and look forward to the next 30.


Contact info

3.3

Average

TrustScore 3.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 27% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.3

All reviews

(6,313)

103 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

Avoid this company

Avoid this company. I ordered once from this outfit and now I'm getting spammed by someone claiming to represent Revital. I reported the problem to Revital, but they can't fix it. They have no idea how my order details were used to target me.

All incoming emails from the spammer now being forwarded to the UK Government phishing site.

Update 06/10/2025:
I did provide the information requested by Revital (Order Number etc.), but I'm still being bombarded by junk mail from people claiming to be Revital. Appalling protection and management of customer's personal data.

September 2, 2025
Unprompted review
Revital logo

Reply from Revital

Hi Steve,

We’re sorry to hear this and completely understand your concern. We did request more details to investigate but haven’t received them yet. Please forward any spam emails to info@revital.com
so our team can look into it and resolve the issue.

Best,
The Revital Team

Rated 5 out of 5 stars

Revital Sale

Thank you very much for my recent purchase. Your sale price enabled me to buy at very good reduced prices !!!
The Packing & Delivery was well executed. All items arrived safe & secure.
Thank you very much.
Margaret

August 5, 2025
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Rated 5 out of 5 stars

Revital is a wonderful company

Revital is a wonderful company; their products are reasonably priced and shipped promptly. I purchased some oil that arrived broken in the mail. I reached out to Revital, but the phone kept ringing. Fortunately, within minutes, I received a callback and spoke with an incredible man who provided me with valuable and clear information to help manage my menopause symptoms. He was both thoughtful and funny, which made our conversation enjoyable. He also helped me feel relaxed and not embarrassed about my concerns.

August 4, 2025
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Rated 4 out of 5 stars

HELPFUL STAFF

+ I've always found the staff helpful, products ordered arrive on time and are well packaged with great customer service.
- I've dropped a star because I am often frustrated that the products I want to order are out of stock. This then affects the amount you need to spend for free postage.

August 4, 2025
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Rated 5 out of 5 stars

Good

Really good choices of organic products like black seed and many more. Arrived on time.

July 7, 2025

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