Reward & Gifts Ltd Reviews 5

TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

Written by the company

Over the past 15 years our team and skillset have grown exponentially, we now offer a full range of sourcing, fulfilment & corporate rewarding to our valued customers.


Contact info

3.1

Average

TrustScore 3 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Delivery was delayed but not by the company the company shipped fast and there was great communication letting me know when my order was dispatched item arrived in pristine condition so would definitely recommend this company.

February 12, 2026
Unprompted review
Rated 1 out of 5 stars

Utterly terrible experience

Utterly terrible experience! DO NOT BUY FROM HERE!!!

Ordered a product on the 11th, the company is terrible at responding, I had to go through the online retailers’ customer service and somehow they were worse. Apparently if you add which flat you live in, the company don’t print the label correctly and Parcelforce hold it. There was zero communication from them, I had to phone parcel force and find out what was happening, I had to “fix” the address, as somehow the incompetent employees at Reward and Gift Ltd, could not print an address.

Would not tell my worst enemy to order from this place l. Utterly terrible company, should be avoided at all costs.

January 11, 2026
Unprompted review
Rated 1 out of 5 stars

there sites (Brands DIrects) have been…

there sites (Brands DIrects) have been ignoring my calls and emails for a week, around a item i have ordered and never been shipped (i cant cancel the order despite it saying you can in the T&C and no movement on it), if no contact soon i will be passing it to fraud dept with my creditor for them to seek action

January 19, 2026
Unprompted review
Rated 1 out of 5 stars

DONT EVER USE TO BUY STUFF

There abousote idiots they somehow packed the wrong lego set in a box which ist hard at all then they delivered it late even though I paid for it to deliver earlier and when we called them they left us on hold for ages

December 31, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look