Riccardo Ricci Reviews 

208
TrustScore 2.5 out of 5

2.4

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Review summary

Created with AI, based on recent reviews

Considering 77 reviews, most reviewers were somewhat happy with their experience overall. Active customers frequently praise the comfortable fit, attractive designs, and appealing styles of the apparel available on the platform. Many consumers discover that the clothing pieces look great, feel exceptionally soft, and match their everyday fashion needs successfully. However, some customers also noted frustrating challenges related to unexpected sizing discrepancies and significantly lower-than-expected material quality across items. People frequently mentioned difficulties with unhelpful support teams, rigid return policies preventing refunds, and remarkably long shipping delays. Several individuals experienced extended waiting times and received completely incorrect items instead of what they originally ordered online.

What people talk about most

Product

Customers had ambiguous experiences with product, as opinions on quality and sizing vary significantly. While... See more

Quality

Clients share ambiguous opinions on quality, with strong disagreement among reviewers. On one hand, many... See more

Return policy

Users describe profound frustration and dissatisfaction with the return policy. Reviewers consistently report... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a clear divide in... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with deeply divided opinions on their helpfulness... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Everything arrived correctly and fit very well only the delivery just took a bit long because it was shipped from China, which wasn’t mentioned anywhere.

Company replied

Rated 1 out of 5 stars

Please be aware!! Despite their brand name, this product is not Italian or European, it is 100% Chinese. Delivery took about one month, and the packaging was similar to Shein or other low-cost brands.... See more

Company replied

Rated 1 out of 5 stars

I waited over 24 days for my order to arrive — it shipped from China (this was never mentioned on their website). The clothes I received were extremely cheap quality and looked nothing like the... See more

Company replied

Rated 1 out of 5 stars

100% scam company. Horrible product quality (feels like cheap clothing), horrible shipping delay (almost a month of waiting). They refused to comply with their return policy and honor my consumer righ... See more

Company replied


Company details

Written by the company

Dress with class - Men's Fashion with an Old Money Attire.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

208 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 30% of negative reviews

Typically replies within 2 weeks

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2.4

All reviews

(208)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Design of the item. Well pleased overall, great fit 😉

Design of the item,

October 24, 2025
Unprompted review
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Reply from Riccardo Ricci

Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!

Rated 5 out of 5 stars

The quality of the product is good and…

The quality of the product is good and size is perfect as per selection and perfect.

November 11, 2025
Unprompted review
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Reply from Riccardo Ricci

Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!

Rated 5 out of 5 stars

In general a good experience I would…

In general a good experience I would like to exchange the size from a pair of pants but they said that need to be sure they delivered right sizes, I said it doesn’t fit me that size and would like a larger one , overall the clothes are nice looking

November 12, 2025
Unprompted review
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Reply from Riccardo Ricci

Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!

Rated 1 out of 5 stars

Very disappointing and honestly feels dishonest

I waited over 24 days for my order to arrive — it shipped from China (this was never mentioned on their website). The clothes I received were extremely cheap quality and looked nothing like the photos online.

When I contacted them to request a return and refund, they completely refused. Their own website says “free return and refund within 30 days” — but in reality they did not honour this at all.

So it’s just a lie.

From my experience, this feels like a dropshipping scam. Slow shipping, poor quality, and a fake refund policy. I would not recommend this store to anyone.

November 5, 2025
Unprompted review
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Reply from Riccardo Ricci

Hey,

I am really sorry regarding your experience with us. Can you please share your order number and email address so that we can help you out? We will get back to you as soon as possible. If you want, you can also reach out to us via info@riccardoricci.co .

Thanks!

Rated 1 out of 5 stars

Scammers and Fraudsters - DO NOT USE!!!

Scammers and Fraudsters - DO NOT USE!!!

Bought a load of items after seeing an advert on Instagram - clothing looked good in pictures.

Once delivered, every single item was of very poor quality and the sizes were all over the place.

I sent a pleasant email informing the business of the issues. Initially, they asked me to send over pictures, which I did.

They then started saying that their refund policy meant they would not offer a refund - absolute nonsense.

Then they said that there were 'sale items' meaning a refund could not be issued. INCORRECT. None of the items were sale items.

Lastly, they changed their mind and decided to say I was out of the 14 day refund DESPITE the fact that my initial request for refund was within the 14 days.

Absolute charlatans who, instead of running a proper business, have decided to try and scam hardworking people out of their money.

This is NOT over.

August 25, 2025
Unprompted review
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Reply from Riccardo Ricci

Hey,

I am really sorry regarding your experience with us. Can you please share your order number and email address so that we can help you out? We will get back to you as soon as possible. If you want, you can also reach out to us via info@riccardoricci.co .

Thanks!

Rated 5 out of 5 stars

Amazing quality

Amazing quality, fast delivery and great customer service

November 1, 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!

Rated 4 out of 5 stars

Great expirience

Great expirience. fast response. And crazy cheap clothes - great value for money

October 29, 2025
Unprompted review
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Reply from Riccardo Ricci

Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!

Rated 4 out of 5 stars

I ordered 3 shirts and I like them all

I ordered 3 shirts and I like them all. The fit is good, and I enjoy wearing them.

September 18, 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!

Rated 5 out of 5 stars

good experience

great product

October 18, 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!

Rated 5 out of 5 stars

Amazing experience!

Amazing experience!

October 10, 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!

Rated 4 out of 5 stars

Good quality

Good quality
Good fit.
Happy with the purchase

October 1, 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!

Rated 1 out of 5 stars

This is a scamming company

This is a scamming company. They will tell you that they offer returns no questions asked, but when they ship you their low quality items they then claim that they cannot accept the return because it’s a sale item. Yet that policy is NOWHERE to be found on their website. And it’s convenient that 98% of their items are on “sale”! Please do not buy from them or waste your money

October 4, 2025
Unprompted review
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Reply from Riccardo Ricci

Hey,

I am really sorry regarding your experience with us. Can you please share your order number and email address so that we can help you out? We will get back to you as soon as possible. If you want, you can also reach out to us via info@riccardoricci.co .

Rated 5 out of 5 stars

Great product

Easy ordering and a prompt delivery of an excellent product - thanks

October 3, 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!

Rated 1 out of 5 stars

SCAMMERS

SCAM They refused to honor their own return policy, displayed on their website. Clothes look cheap by the way and cuts are horrible. DO NOT BUY FROM THEM.

October 1, 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Hey,

I am really sorry regarding your experience with us. Can you please share your order number and email address so that we can help you out? We will get back to you as soon as possible. If you want, you can also reach out to us via info@riccardoricci.co .

Rated 5 out of 5 stars

Overall good experience

Overall good experience. My package arrived earlier than expected.

September 30, 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!

Rated 5 out of 5 stars

Good time management

Good time management
Safe delivery it's came on time
No issues

September 29, 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!

Rated 4 out of 5 stars

Overall amazing experience

Good customer service and amazing quality clothes, delivery to uk however is about 4-5 weeks, only downside

September 27, 2025
Unprompted review
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Reply from Riccardo Ricci

Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Under one week shipping is something we are constantly working on, we are sorry for the delays you experienced. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!

Rated 5 out of 5 stars

I found this brand on Instagram usually…

I found this brand on Instagram usually i look the other way but I thought i will try it i didnt have any problems with my order and they have sale going on with free sunglasses i think if you want that old money style this is a good place to start i bought a jacket and received a few compliments the quality feels nice will definitely be trying to place again

September 27, 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!

Rated 5 out of 5 stars

Hi I ordered 3 polos they are as…

Hi I ordered 3 polos they are as pictured,very. pleased with the items, would most certainly recommend and order again. Marc

September 26, 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!

Rated 1 out of 5 stars

Ricardo RICCI is a big scam

Ricardo RICCI is a big scam. I ordered clothes from them. They are not good quality and I just wanted a refund. Clothes are from china. And they don’t give refunds. They try to come with stories and others silly thing. They do your life hard. Don’t buy because you are gonna be disappointed.

September 19, 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Hey,

I am really sorry regarding your experience with us. Can you please share your order number and email address so that we can help you out? We will get back to you as soon as possible. If you want, you can also reach out to us via info@riccardoricci.co .

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