honestly this casino and 1 other casino are the only ones I like to play on, I am signed up on like every single site there is lol the payouts are good, frequent, customer service is always a charm... See more
Company replied
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See what reviewers are saying
Richard Casino has been the best pokie site i have played on thus far, might i.add with several wins over $1000. The promotional bonuses are significant in value or spins. VIP rewards are an extra... See more
Company replied
And still since i wrote last review 5 days ago and sending multiple requests to them no response no reply guys stay a way there's many better online casino around and safe like golden shuffle , wild T... See more
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Richard Casino has been a pleasure to play on. Plenty of games. Easy and fast withdrawal system, funds deposited into bank account overnight.My Vip Manager goes above and beyond when I'm in need of hi... See more
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Breach of guidelines
Great casino and big payouts
Great casino and big payouts . I play daily on multiple casinos and this is still the only one that I won a mega jackpot off ♥️
June 20, 2025
Unprompted review
Reply from Richard Casino
Dear Levi,
It's always nice to read feedback like this.
Hitting a mega jackpot is a special moment, and we're thrilled it happened here with you.
Best regards,
Richard Casino Team
Reply from Richard Casino
Dear Danelle,
Great to hear you're enjoying the casino and finding the withdrawal process straightforward.
Keeping payments smooth and hassle-free is a priority for us.
Thanks for taking the time to share this.
Warm regards,
Richard Casino Team
Great casino played here for many years…
Great casino played here for many years and have had great experience and vip manager is very helpful Mark has been mine for the most of my experience and have had nothing but a great experience though withdrawal process being priority and regular bonuses with fast response
May 28, 2026
Unprompted review
Reply from Richard Casino
Dear Shane,
Good to see you've had such a consistent experience over the years.
It's great that your VIP manager has been a steady support throughout. Keeping withdrawals efficient and bonuses regular is something we prioritise.
Thanks for your loyalty.
Best regards,
Richard Casino Team
WARNING RICHARD CASINO IS BAD THEY ARE SCAMMERS SHIFTY ❌❌❌❌❌
They are Scammers be careful i just won $600 and they toke $400 from it i have just $200 on my balance when i asked them they couldn't answer me i said check game history they said we will get back to you it been 40 days please don't waste your money here go play somewhere else i gamble to but never here don't be a catch I'm warning you stay a way from Richard Casino they are bad it's up to you if you don't wanna listen this review it's a warning to people want to play at Richard Casino ❌❌❌❌❌❌❌
May 27, 2026
Unprompted review
Reply from Richard Casino
Dear Adam,
Thank you for sharing your feedback.
We have taken your comments into consideration, but we must firmly state that we do not support or tolerate any form of fraudulent activity or scamming. Our platform operates with absolute strictness under regulatory rules and standards.
Please be assured that any adjustments to an account balance, deductions, or withdrawal limitations are strictly carried out in accordance with our Terms and Conditions. Such actions are never taken arbitrarily and are usually related to specific promotional rules, such as maximum win limits on certain bonuses.
Regarding your experience with our customer support and the delayed response, we will look into this internally to address any breakdowns in communication. However, because the information provided in this review is insufficient to identify your player profile, we cannot check your specific game and transaction history right now.
We highly encourage you to contact our support team directly via email with your account details. This will allow us to investigate your case as thoroughly as possible and provide you with all the necessary clarity regarding your balance situation.
Best regards,
Richard Casino Team
Good games
Good games, Fast payout. I’ve had some good wins on this site
May 20, 2026
Unprompted review
Reply from Richard Casino
Dear Tabai,
Appreciate you sharing your recent experience.
It's good to hear that the game selection and payout speed are working well for you. We aim to keep things smooth and rewarding.
Hope the wins keep coming your way.
Best regards,
Richard Casino Team
I like playing the games
I like playing the games. Little known fact, Richard the lion is not the ceo of this casino.. He is in fact a qualified mechanical engineer who is the care taker of the lifeblood of the spins he serves.
May 22, 2026
Unprompted review
Reply from Richard Casino
Dear Customer,
What a delightfully unique review—thank you for dropping that little nugget of wisdom about our lion mascot!
It sounds like you’re having a roaring good time, and that’s exactly the spirit we aim to keep alive.
We truly appreciate you sharing your positive experience with us. It’s players like you who make this journey so much more exciting.
Best Regards,
Richard Casino Team
Reply from Richard Casino
Dear Nicolle,
We’re absolutely thrilled to see your five-star shoutout—it sounds like you’ve been riding a wave of great luck and seamless action, and that’s exactly the kind of energy we aim to deliver!
Hearing that our payouts are hitting the mark and the wins are flowing really puts a smile on our faces.
Thanks for taking a moment to share the good vibes—it keeps us fired up to keep things top-notch.
Best Regards,
Richard Casino Team
Very good casino love chat very friendly
Very good casino love chat very friendly
May 20, 2026
Unprompted review
Reply from Richard Casino
Dear Jake,
That’s great to hear.
We work hard to keep our chat team responsive and friendly, so it’s nice to see that reflected in your experience.
Thanks for taking a moment to share that.
Kind regards,
Richard Casino Team
Before they have excellent customer…
Before they have excellent customer service and now alittle slow to reply bur still very good
May 18, 2026
Unprompted review
Reply from Richard Casino
Dear Andy,
Thanks for being honest with us!
We’ve definitely taken your feedback about the response times to heart. We'll make sure to look into this and get those replie to being as fast as possible.
Thanks for helping us improve, and good luck with your games!
Best regards,
Richard Casino Team
Richard Casino has always treated me…
Richard Casino has always treated me great with Simon my VIP manager being real supportive, and all withdrawals go in, however could be better with immediate withdrawal.
May 14, 2026
Unprompted review
Reply from Richard Casino
Dear Joel,
Thank you for sharing your positive experience with us! We are absolutely delighted to hear that you are being treated so well and that Simon has been providing you with such supportive VIP management.
We also appreciate your feedback regarding payout times. While we always ensure that all withdrawals are securely processed and reach your account, we understand the desire for immediate transactions and are constantly working on optimizing our financial processes to make them as swift as possible.
Thank you for your valuable support, and we look forward to ensuring your future sessions with Simon and the rest of our team remain excellent!
Best regards,
Richard Casino Team
It is a casino
It is a casino. So you have to deal with the winnings and losses. Sometimes it hits hard and you are disappointed. But the team here actually help when they can in there limited capacity. Chat people are responsible and respectful. They understand. So tks to them. Sometimes I am not hot happy with game progress. But they try. All you can ask for.
May 13, 2026
Unprompted review
Reply from Richard Casino
Dear Adam,
Thank you for sharing your thoughtful review with us. We deeply appreciate your realistic approach to the nature of gaming, as navigating both the wins and losses is indeed a part of the experience.
It is incredibly rewarding to hear that our customer support team has been a positive pillar for you during those moments. Our agents always strive to be responsible, respectful, and understanding, and knowing that their efforts to help and listen have made a difference means a lot to us.
Thank you for your kindness and support. We will continue doing our best to provide you with a great environment, and we truly hope your future sessions bring you much better progress and plenty of excitement!
Best regards,
Richard Casino Team
Great casino highly recommended
Great casino highly recommended. Customer service is really helpful too
May 12, 2026
Unprompted review
Reply from Richard Casino
Dear Kaiyne,
Thank you so much for the high recommendation! We are delighted to hear that you are having a great experience on our platform and that our customer service team has been so helpful to you.
Your positive feedback is truly appreciated.
Thank you for your support, and we wish you the best of luck in all your future sessions!
Best regards,
Richard Casino Team
Richard Casino is one of the best online casinos…
This is one of the best online casinos I’ve played at (I’ve played a good amount of sites)
There is a great list of game providers and the selection of games available to play is second to none. The customer service provided by my account manager has been excellent, the communication between us has been beyond amazing, I feel like a valued customer and important. The bonuses offered has been tailored and personalised to me and has been awesome.
The payout process is fast, whether the amount requested is $200 or if the amount is over $2K,I have always received my withdrawal within 24 hours.
Overall, I’ve been beyond pleased with the exceptional service and experience at Richard Casino.
May 12, 2026
Unprompted review
Reply from Richard Casino
Dear Taylor,
Thank you so much for such an incredible and detailed review! We are absolutely thrilled to hear that our platform stands out as one of the best you have experienced.
It is fantastic to know that you are enjoying our extensive game selection and that the personalized bonuses are hitting the mark for you. We are especially proud of our customer service and dedicated account managers, so hearing that you feel truly valued and important is the best compliment our team could receive. We also appreciate you highlighting our fast payout process, as we always strive to ensure our players receive their winnings quickly and smoothly, regardless of the amount.
Your exceptional feedback means the world to us and motivates us to keep delivering a top-tier experience. Thank you for your amazing support, and we wish you continued success and many more exciting sessions ahead!
Best regards,
Richard Casino Team
Reply from Richard Casino
Dear Customer,
Great to see you're having fun with us.
We're pleased you're enjoying the experience. That's exactly what we're here for.
Warm regards,
Richard Casino Team
My honest review........?
At first it seemed ok when I first created an account and started playing it was not bad just what I expect from most online pokies apps win some and lose some I get that my first win and withdrawal was great took a few days but I eventual received it a month in after playing I receive I second and third good win and try to withdrawal but got rejected every time then my deposit became limited to $50 only nothing more than that and ID verification was now need for my withdrawals now which seemed odd they didn't need it for the first withdrawal seems sus to me now it seemed like they were avoiding giving you withdrawals and wanting your personal information............?
May 11, 2026
Unprompted review
Reply from Richard Casino
Dear Alex,
Thank you for taking the time to share your honest review with us. We are glad to hear that your initial experience and first payout went smoothly.
Regarding the $50 deposit limit you encountered, we would appreciate the opportunity to clarify this with you. We would like to look into whether this was a self-imposed responsible gaming limit or a technical issue with a specific payment method. We are always open to a direct dialogue and would be very glad to receive more details from you to see how we can assist.
As for the account verification requested during your subsequent withdrawals, we want to assure you that this is standard procedure. In accordance with regulatory requirements as a licensed and fair platform, Know Your Customer (KYC) checks can be triggered at various stages of account activity. These policies are fully outlined and accessible on our website for all players; they are strictly a matter of regulatory compliance and security, rather than an attempt to delay your funds or collect data unnecessarily.
Please feel free to reach out to our support team with your account details so we can clarify any questions you have and ensure everything is working correctly for you.
Best regards,
Richard Casino Team
No other site compares
Amazing site that actually pays and the customer service staff are amazing. By far the best site I have ever played on.
May 10, 2026
Unprompted review
Reply from Richard Casino
Dear Angela,
Thank you so much for the rating!
Knowing that we have managed to stand out as your top choice among so many options is the ultimate compliment for us.
We are truly grateful for your support and look forward to keeping the bar high for all your future visits. Wishing you plenty of fun ahead!
Best regards,
Richard Casino Team
Reply from Richard Casino
Dear Evan,
Thank you for the wonderful feedback!
We always strive to create an exciting atmosphere, especially for our most dedicated players, so it is fantastic to hear that you feel truly appreciated on our platform.
Making sure your loyalty pays off and keeping our entertainment options top-notch are key priorities for us.
Best regards,
Richard Casino Team
Great company
Great company, they fix any problem that you have right away, would highly recommend
May 9, 2026
Unprompted review
Reply from Richard Casino
Dear Zachary,
We are delighted to hear that you have had such a positive experience with our team.
Resolving any issues swiftly and efficiently is one of our top priorities, so it is wonderful to know our support has met your expectations. We appreciate your trust in us and look forward to keeping up the great service for your future sessions!
Best regards,
Richard Casino Team
Great live chat
Great live chat
Always friendly vip manger is great best casino ever
May 6, 2026
Unprompted review
Reply from Richard Casino
Dear Rellzy,
We are incredibly grateful for your kind words! Our goal is to provide a premium atmosphere where every interaction is both helpful and pleasant, so it’s wonderful to know that our live chat and VIP management have made such a positive impact on your experience.
Your support motivates us to keep maintaining these high standards.
Best regards,
Richard Casino Team
Great gambling services online,
Great gambling services online,
Lots of games, lots of new features and heaps of winings and heaps of fun.
Great staff customer service and easy payments.
May 5, 2026
Unprompted review
Reply from Richard Casino
Dear Joel,
It is a pleasure to see such a high appraisal of our platform! We go to great lengths to keep our library fresh and the payment process intuitive, so knowing that these aspects enhanced your time with us is the best reward for our team.
Our support specialists will be happy to hear your kind words as well. We look forward to welcoming you back for more exciting sessions and big moments!
Best regards,
Richard Casino Team
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