Richer Sounds - Bournemouth Reviews 

I rarely do reviews but I could not imagine a better experience! Aaron was patient, knowledgeable and above all helpful - despite the fact that I was clearly going to spend very little on my wife's old Hi-Fi. Thank you so much :)

Excellent customer service. Very helpful

Lewis was brilliant. My husband thought he knew what he wanted but Lewis took the time to ask what we wanted, how we wanted to use it & then went through all the plus & minuses of all the systems. Very knowledgeable & really easy to talk to.

Getting proper advice from someone who knew what they were talking about.

Very helpful, listen to you and give you good advice on what will work for you. Was recommended to go there and it's the go to shop now. Nothing is too much for them.

Excellent and honest recommendations, the manager Paul clearly knows what he’s doing and has years of experience in their products. Price was good and they had the stands I wanted in stock for same day collection. Can’t fault them at all.

Excellent service and brilliant deals

Richer Sounds is my "go to" place for A/V products. Have always found them to be helpful, friendly, efficient and competitively priced. My recent experience was no exception. After being greeted in a cheery manner by Aaron I explained what I wanted. He checked the store stock and went to get what I wanted. Having paid I left with my purchase. The entire process was completed in less than 5 minutes. My thanks to Aaron for his helpfulness and efficiency. All in all a very positive shopping experience.

I contacted Bournemouth to ask if they had a Technics SA-C600 in stock. Paul got back to me really quickly saying they’d order one in. He contacted me as soon as it arrived. The guys in the shop were really friendly, knowledgable and helpful. Highly recommend and also the Technics is awesome!!

very professional service -I made my purchase over the phone to my local branch. Delivery was on time. Very satisfied with my TV and glad to have a 6 year warranty!

Always unbiased advice from very knowledgeable people, and price match as well.why wouldn’t you.

Good atmosphere and the staff were all helpful and this is what shopping used to be like and should still be like. A personal service and I didn’t feel rushed unlike many other stores.
The delivery service was very good and all in all a great shopping experience.

It was very easy to find the item I wanted on the website and then to place the order. I arranged for collection from my local store. The item was delivered there by DPD and so I could track the delivery progress. I had delivery notification from DPD which was followed up immediately by a phone call and email from the local store. Very good customer service all round.

Panasonic TV purchased from Richer Sounds in Bournemouth developed a fault which we were told could not be satisfactorily repaired. Although the TV was over a year old they have given me a full refund to purchase a new TV. The staff at the Bournemouth branch were extremely helpful. I would certainly recommend this company for their customer and after sales service.

Having been contacted by Richer Sounds today the issue I had was addressed and a small compensation was awarded to me in regards to setting up my new you view box.
I was not expecting to hear from them after I sent a review comment but was impressed by the service.

Well I believe that the Experience was a total success due to many factors i.e. I "applied" myself to the "task-in-hand" cos it became increasingly apparent en route that I did actually Want what I was seeing, rather than the thing that had brought me through the door initially. This attitude "meeting" quality advice from someone who really Did know what they were talking about, not least of all due to, it transpired, direct personal experience is a Winner. I'm a happy Boy.

I'm a frequent buyer from Richer sounds and I have compared the price with other sellers and no doubt Richer sounds prices are competitive and they have excellent customer service and team. Will buy again from them and highly recommend.

Very informative staff.first class service, would definitely shop again.