In the last few weeks I have renewed my Turntable Argon TT mk2 CD player AXC 25 AXR 100D Acoustic energy 100 2 You must give your staff at Bromley and Maidstone a huge pat on the back, good old fa... See more
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In the last few weeks I have renewed my Turntable Argon TT mk2 CD player AXC 25 AXR 100D Acoustic energy 100 2 You must give your staff at Bromley and Maidstone a huge pat on the back, good old fa... See more
Company replied
Great salespeople in the shop, very knowledgeable and eager to help (not like other electronics chains), at the same price of bigger chains (actually even granted an extra discount so slightly cheaper... See more
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I had a tricky cinema installation. Whilst it didn’t go completely to plan Richer Sounds sorted everything out. Because of this I will definitely go back to them in the future and will remain a lifelo... See more
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The communication was very good. There were couple of emails to confirm the acknowledgment of the purchase as well as the delivery details. I got a separate call from the store manager to confirm tha... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
48 East Street, BR1 1QW, Bromley, United Kingdom
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Got in contact with Matthew, the manager of Bromley branch regarding my purchase. He was very much in listening mood and I was pleased that he did. He was most accommodating and I ended up making a purchase - a Dali.
As usual no problems. Very friendly!
A very nice touch to be offered a glass of water in these hot conditions.

Reply from Richer Sounds - Bromley

Reply from Richer Sounds - Bromley
Really good product delivered in less than 36hrs.

Reply from Richer Sounds - Bromley
Their pricing is competitive. They have a very good range of goods. Their service is excellent.
Their staff is friendly and helpful.

Reply from Richer Sounds - Bromley

Reply from Richer Sounds - Bromley
Great service from bromley staff
Only moan is dpd delivery
item left outside on door step

Reply from Richer Sounds - Bromley
In the last few weeks I have renewed my Turntable Argon TT mk2
CD player AXC 25
AXR 100D
Acoustic energy 100 2
You must give your staff at Bromley and Maidstone a huge pat on the back, good old fashioned Customer service, and so knowledgeable in all areas, a real pleasure to walk through the doors of Richer Sounds, if only Currys could take a leaf out of your book.

Reply from Richer Sounds - Bromley
The communication was very good. There were couple of emails to confirm the acknowledgment of the purchase as well as the delivery details. I got a separate call from the store manager to confirm that the product arrived in the store and it’s ready to collect. They have also checked the item on behalf of me to ensure the product that was delivered to the shop is correct. All of these made me quite confident when I received the product and the outcome of that is that I am a very happy customer. The product is working well with no issues.
Thanks team for your help and support!

Reply from Richer Sounds - Bromley
Great staff - knowledgeable, patient and helped ensure the correct selection of product
Call out to Matt Store manager in Bromley 🙏😊

Reply from Richer Sounds - Bromley
Richer Sounds have been around a long time and have always provided expert advice and great service. More personal than the big multi stores.

Reply from Richer Sounds - Bromley
Richer Sounds were really helpful answering all my questions pre purchase and very competitive with pricing. Great experience all round (as it has been when I have bought from them in the past).

Reply from Richer Sounds - Bromley
Great service with the team at Bromley very helpful

Reply from Richer Sounds - Bromley
I had a tricky cinema installation. Whilst it didn’t go completely to plan Richer Sounds sorted everything out. Because of this I will definitely go back to them in the future and will remain a lifelong customer.The staff have been great in particular at reassuring me on my journey

Reply from Richer Sounds - Bromley
Wonderful helpful service from Tom and the team. Staff were friendly and efficient including the delivery of the TV

Reply from Richer Sounds - Bromley
I phoned to check some things out before I ordered and Jerome at the Bromley branch couldn't have been more helpful. Less than a week later I'm enjoying my 48 inch Samsung TV. Delivered on time and the day I wanted and set up by Daniel from WorkTec.

Reply from Richer Sounds - Bromley
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