I wanted some info on a TV and surround sound/soundbar and couldn't have been served better than I was by the team in Richer Sounds - all through email and their online platform mind. Particular Shou... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
RicherSounds always seem to be the best value of price, knowledge and convenience. I've bought X3 TVs off them in 2 years, all of different prices and spec, and each time I'm happy with my purcha... See more
Company replied
I ordered an LG G3 55″ TV and accidentally paid in euros instead of pounds. I reached out and was quickly helped by David Shaw and John McDonald. They offered a refund to avoid double charging my ca... See more
Company replied
Highly recommended. Ordered a Q900D sound system through the website at a good price without any difficulties. Arrived within a few days in excellent condition. The team was engaging and made sure to... See more
Company replied
Company details
- TV store
- Audio Visual Equipment Repair Service
- Electronics Store
- Hi-fi shop
- Home Audio Store
- Television Repair Service
Information provided by various external sources
Richer Sounds Ireland - We are Ireland's largest TV, Hi-fi and Flat TV specialists. We sell TV, Home Cinema and Hi-fi equipment at the best prices anywhere. Guaranteed. We are based in Belfast
Contact info
7 Smithfield Square North, Belfast, BT1 1FN, BT1 1FN, Belfast, United Kingdom
- (0044) 0333 900 0070
- trustpilot@richersounds.ie
- www.richersounds.ie
brilliant experience at Richer Sounds!!!
As always I hade a brilliant experience dealing with Richer Sounds in Belfast...for many years now I have been using Richer Sounds for all my stereo, home cinema and accessories...they are excellent to deal with have extensive knowledge of all things audio visual and their prices are second to none...thank you so much for your wonderful service and great advice im looking forward to dealing with you again soon cheers 🍻
November 13, 2025
Unprompted review
Reply from Richer Sounds Belfast
Hi Derek
I hope you are well and apologies for the delay in responding.
Thank you so much for taking the time to write a review and even more so for the 5 STARS!
We appreciate it very much and I will be sure to let everyone here at Richer Sounds know. The team will be super pleased!
Of course, thank you for your business and support over many years !
I would like to hear if you have any ideas on how we can improve things or if you ever have any issues, please let me know and I will do my best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Great customer back up service and…
Great customer back up service and delivery was fast.
November 13, 2025
Unprompted review
Reply from Richer Sounds Belfast
Hi Gary
Thanks a million for your 5 STAR review, we really appreciate you taking the time out to leave the review.
It is great to hear you got excellent customer service and value. We work extremely hard in these areas for our customers.
I will be sure to let the rest of the Richer Sounds team know. They will be very pleased!
Do let me know if you have any suggestions on how we can improve or if you have any issues, drop me a note and we will do our absolute best for you.
Apologies for the delay in getting back to you.
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Pricing is always very competitive
Pricing is always very competitive and often significantly cheaper than the major retail outlets in Eire.
Stock levels are constantly updated so always accurate.
Delivery is prompt and arrives in good condition.
Overall very pleased
November 6, 2025
Unprompted review
Reply from Richer Sounds Belfast
Hi Steve
Apologies for the delay in getting back to you only now.
Thank you for giving us a 5 STAR review, we really appreciate you taking the time out.
I will make sure to pass on your comments to the team here at Richer Sounds, - they will be delighted!
We look forward to your continued support in the future.
Please do let me know if you have any ideas how we can improve or if we can ever assist in any way, drop us a line and we will do our absolute best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Knowledgeable advice
Great (knowledgeable) advice before purchase, applied a price drop, and a courier who told me to enjoy my new tv!
Great service
November 11, 2025
Unprompted review
Reply from Richer Sounds Belfast
Hi Peter
Apologies for only being able to get back to you now and of course thanks a million for taking the time to leave a review - especially a 5 Star Review - we really appreciate it.
I will pass your kind words on to our team here at Richer Sounds - they will be delighted!
Any issues drop us a line to service@richersounds.ie or of course you can always drop me a line personally.
If you ever have any ideas how we can improve or if we can ever assist in any way, please drop us a line and we will do our absolute best for you.
Apologies again for the delay in my response and always give me a shout if I can help in any way.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Availability of products
I was able to get products not available elsewhere in Ireland. Good value and quick delivery too.
November 7, 2025
Unprompted review
Reply from Richer Sounds Belfast
Hi Keith
Sorry for the delay in responding to your review.
Thanks a million for your 5 STAR review, we really appreciate you taking the time out to leave the review.
It is great to hear you got excellent customer service and value. We work extremely hard in these areas for our customers.
I will be sure to let the rest of the Richer Sounds team know. They will be very pleased!
Do let me know if you have any suggestions on how we can improve or if you have any issues, drop me a note and we will do our absolute best for you.
Apologies for the delay in getting back to you.
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Modern High spec TV delivered Dublin duty paid with great discount
I purchased a new mini led TV for delivery to Dublin from the Belfast outlet and the service was seamless end to end with delivery within a few days, cherry on top was that a price drop that happened after my purchase was given and a rebate issued. Richer Sounds provided a high spec TV at a big price discount to local outlets, in euro, delivered duty paid with no fuss and I got a 6 year warranty. Top service from Top people.
November 5, 2025
Unprompted review
Reply from Richer Sounds Belfast
Hi Duped Dub 2
Apologies for the delay in getting back you.
Thank you so much for taking the time to write a review and even more so for the 5 STARS!
We appreciate it very much and I will be sure to let everyone here at Richer Sounds know. The team will be super pleased!
I would like to hear if you have any ideas on how we can improve things or if you ever have any issues, please let me know and I will do my best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Several purchases from Richer Sounds in…
Several purchases from Richer Sounds in Belfast both online and from the store, can’t fault them, everything has more than lived up to expectations and the staff are very helpful and knowledgeable
October 6, 2025
Unprompted review
Reply from Richer Sounds Belfast
Hi Andy
I am deeply sorry for only getting round to thanking you for your review.
It is greatly appreciated you giving us a 5 STAR review – Thank You!
I will be sure to let the Team here at Richer Sounds know, they will be really pleased.
In the meantime, if you ever have any issues, please let me know and I will do my best for you. Also, if you have any suggestions on how we can improve, I would love to hear them.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Reply from Richer Sounds Belfast
Hi Michael,
many thanks for taking the time to leave a review, we really appreciate it.
I would love your feedback to see how we could go from a 4 Star review to a 5 star, if you get a moment to drop me some feedback with what we got wrong and what we need to improve I'd be really grateful.
Thanks again
John McDonald
Managing Director
Richer Sounds Ireland
johnmc@richersounds.ie
Customer Service
Excellent response to a problem that was for a product that was almost out of warranty. Promptly dealt with in a polite and professionally manner. Highly recommended.
November 5, 2025
Unprompted review
Reply from Richer Sounds Belfast
Hi Joseph
Sorry for the delay in responding.
Thank you for taking the time to give us a 5 STAR review. We always make sure to let our team know when customers give them great reviews.
I am super pleased you received such great customer service from our team.
Many thanks for the recommendation. It is very much appreciated.
Hopefully, we can continue to live up to your expectations in the future.
Please do let me know if you have any suggestions in how we can improve our customer experience or if you ever have any issues I can help with.
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Excellent communication throughout and…
Excellent communication throughout and efficient service
October 29, 2025
Unprompted review
Reply from Richer Sounds Belfast
Hi Andrew
Apologies for the delay in getting back to you only now.
Thank you for giving us a 5 STAR review, we really appreciate you taking the time out.
I will make sure to pass on your comments to the team here at Richer Sounds, - they will be delighted!
We look forward to your continued support in the future.
Please do let me know if you have any ideas how we can improve or if we can ever assist in any way, drop us a line and we will do our absolute best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Reply from Richer Sounds Belfast
Hi Alfredo
Thanks a million for your 5 STAR review, we really appreciate you taking the time out to leave the review.
It is great to hear you got excellent customer service and value. We work extremely hard in these areas for our customers.
I will be sure to let the rest of the Richer Sounds team know. They will be very pleased!
Do let me know if you have any suggestions on how we can improve or if you have any issues, drop me a note and we will do our absolute best for you.
Apologies for the delay in getting back to you.
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Excellent experience overall 10/10
Excellent experience overall. Price was cheaper than my local electronics store and was surprised to see an extra discount in my basket.
Customer service and sales team were excellent too.
October 23, 2025
Unprompted review
Reply from Richer Sounds Belfast
Hi Shane
Apologies for the delay in getting back you.
Thank you so much for taking the time to write a review and even more so for the 5 STARS!
We appreciate it very much and I will be sure to let everyone here at Richer Sounds know. The team will be super pleased!
I would like to hear if you have any ideas on how we can improve things or if you ever have any issues, please let me know and I will do my best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
The best in TVs in Ireland
The website is a lil outdated but don't let it scare you off. Best customer service and pricing on TVs in Ireland. Very communicative and helpful! And super fast delivery
October 19, 2025
Unprompted review
Reply from Richer Sounds Belfast
Hi Jake
I am deeply sorry for only getting round to thanking you for your review.
It is greatly appreciated you giving us a 5 STAR review – Thank You!
I will be sure to let the Team here at Richer Sounds know, they will be really pleased.
In the meantime, if you ever have any issues, please let me know and I will do my best for you.
Also, if you have any suggestions on how we can improve, I would love to hear them.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
I got a projector from Richer Sounds
I got a projector from Richer Sounds. The projector is great (Hisense C2TUK Ultra) and the customer service was amazing. I will definitely come back to the shop.
October 2, 2025
Unprompted review
Reply from Richer Sounds Belfast
Hi FR 7
Sorry for the delay in responding.
Thank you for taking the time to give us a 5 STAR review.
We always make sure to let our team know when customers give them great reviews.
I am super pleased you received such great customer service from our team.
Hopefully, we can continue to live up to your expectations in the future.
Please do let me know if you have any suggestions in how we can improve our customer experience or if you ever have any issues I can help with.
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
On a Sunday, wow
Emailed today to ask a question about a product I'm about to purchase tomorrow. Was so surprised to receive a reply today (Sunday).
What a company👍👍
October 12, 2025
Unprompted review
Reply from Richer Sounds Belfast
Hi Ronald
Thanks a million for your 5 STAR review, we really appreciate you taking the time out to leave the review.
It is great to hear you got excellent customer service and value. We work extremely hard in these areas for our customers.
I will be sure to let the rest of the Richer Sounds team know. They will be very pleased!
Do let me know if you have any suggestions on how we can improve or if you have any issues, drop me a note and we will do our absolute best for you.
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Got a Smart TV at a great price…
Got a Smart TV at a great price including the 1st time customer discount, Emma was great at following up to make sure I was informed of delivery and a day and time.
Will definitely be getting more off them.
Thanks so much.
October 10, 2025
Unprompted review
Reply from Richer Sounds Belfast
Hi Al
Apologies for the delay in getting back you.
Thank you so much for taking the time to write a review and even more so for the 5 STARS!
We appreciate it very much and I will be sure to let Emma and everyone here at Richer Sounds know. The team will be super pleased!
I would like to hear if you have any ideas on how we can improve things or if you ever have any issues, please let me know and I will do my best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Great service from Richer Sounds and…
Great service from Richer Sounds and Kenny.
Great company to deal with and very friendly. Quick delivery and great communications.
Cheaper than any shop in Ireland.
October 7, 2025
Unprompted review
Reply from Richer Sounds Belfast
Hi Noel
I am deeply sorry for only getting round to thanking you for your review.
It is greatly appreciated you giving us a 5 STAR review – Thank You!
I will be sure to let Kenny and the Team here at Richer Sounds know, they will be really pleased.
In the meantime, if you ever have any issues, please let me know and I will do my best for you. Also, if you have any suggestions on how we can improve, I would love to hear them.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Product Guidance
Emailed for product guidance to which I received a quick response, informed recommendations and links to further info & advice.
October 9, 2025
Unprompted review
Reply from Richer Sounds Belfast
Hi Joe
Sorry for the delay in responding.
Thank you for taking the time to give us a 5 STAR review. We always make sure to let our team know when customers give them great reviews.
I am super pleased you received such great customer service from our team.
Hopefully, we can continue to live up to your expectations in the future.
Please do let me know if you have any suggestions in how we can improve our customer experience or if you ever have any issues I can help with.
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
Excellent customer service
Excellent customer service as always do.6 year warranty for the tv .Very affordable price. Approachable and user friendly customer service team.
October 2, 2025
Unprompted review
Reply from Richer Sounds Belfast
Hi Mohamed
Sorry for the delay in responding.
Thank you for taking the time to give us a 5 STAR review. We always make sure to let our team know when customers give them great reviews.
I am super pleased you received such great customer service from our team.
Hopefully, we can continue to live up to your expectations in the future.
Please do let me know if you have any suggestions in how we can improve our customer experience or if you ever have any issues I can help with.
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
The WOW factor!!!!
WOW!!!!
Richersounds definitely sets the standards on how buying anything should look like.
Communication 10 out of 10
Customer Service 10 out of 10
Shipping & delivery 10 out of 10
Resourcefulness 10 out of 10
Kenny not only found the product that was out of stock, but also made sure that it got delivered the next day, very well packaged and safely delivered 👏.
Big bravo to Richersounds and the team for being extremely polite.
You guys are outstanding, and definitely set the bar too high for the competition!
You just gained a lifetime customer!
Thank you once more.
September 18, 2025
Unprompted review
Reply from Richer Sounds Belfast
Hi Demis,
Apologies for the delay in getting back to you only now.
Thank you for giving us a 5 STAR review, we really appreciate you taking the time out.
I will make sure to pass on your comments to Kenny and the team here at Richer Sounds, - they will be delighted!
We look forward to your continued support in the future.
Please do let me know if you have any ideas how we can improve or if we can ever assist in any way, drop us a line and we will do our absolute best for you.
Thanks again,
Best regards,
Michael Gibson
Operations & Projects Manager
Richer Sounds Ireland
michaelg@richersounds.ie
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