Richmond Classics Reviews 134

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Richmond Classics/Fashion Pharmacy are one cool shop specialising in the "special" as well as having some of the more mainstreamstream. They have some gear that I have seen nowhere else. Prices are... See more

Rated 5 out of 5 stars

back in the late 80's and early 90's we'd always hit Richmond classics for the best gear that Bournemouth had to offer,fast forward 25 years and nothings changed,its still selling the best designer an... See more

Rated 5 out of 5 stars

After purchasing with richmond classics i was reminded of how customer service should be. OUTSTANDING from the word go, Always updated of my goods status right until it reached my door cannot fault... See more

Rated 5 out of 5 stars

Sent for a Vivienne Westwood Handbag for my daughter to be delivered to my business address. Someone called to make sure this was definitely the address I wanted it to be sent as it was different fro... See more

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4.9

Excellent

TrustScore 5 out of 5

134 reviews

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Rated 5 out of 5 stars

Fantastic

Ordered for my son for xmas. Very quick delivery, love how you can track and are kept up to date. Nice touch with wrapping and bag. Very happy would order again. Thanks Sue

December 19, 2013
Unprompted review
Rated 5 out of 5 stars

Would recommend Richmond Classics

My purchase was an accurate description, very prompt delivery with step by step communication regarding the tracking of the item. beautifully packaged. Will definitely use Richmond Classics again.

December 19, 2013
Unprompted review
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Rated 3 out of 5 stars

Decent Experience

There was free next day delivery which was great, unfortunately I did not receive this as they thought my delivery address was the same as my billing address, this was clearly stated when I signed up. They emailed asking if it would be ok if they delivered the order to the billing address, I emailed back saying it wasn't and didn't hear from them within a couple hours. I phoned them to check what was going on , they said they hadn't received the email and in the end my order came 2 days after. Product was fine.

December 19, 2013
Unprompted review
Rated 5 out of 5 stars

perfect

It's such an great website to go on with many high quality items for an very reasonable prize,, highly recommended to anyone

December 19, 2013
Unprompted review
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Rated 1 out of 5 stars

£110 parcel just left outside my house without being signed for!

I was happy about the service I received online however I was deeply shocked and upset that my parcel worth £110 was just left outside of my front door on view to everyone, leaving it open to be stolen.
I could not believe that this had happened and I was very fortunate that it was still there!

December 19, 2013
Unprompted review
Richmond Classics logo

Reply from Richmond Classics

Hi Hannah, we are sorry to hear that your item was left on your front door step. We use DPD as our courier service as it is tracked and signed for service. We even go to the extent of adding to each dispatch docket 'do not leave with a neighbour'. The only reason I think DPD would do this is due to the lead up for Christmas, however this is no excuse. We have contacted our DPD account manager to ensure this doesn't happen again. Please accept our apology for this.

Lee Goldsworthy
Customer Services

Rated 5 out of 5 stars

All Good!

Sent for a Vivienne Westwood Handbag for my daughter to be delivered to my business address. Someone called to make sure this was definitely the address I wanted it to be sent as it was different from my home address...very security conscious! Handbag arrived beautifully boxed with ribbon etc....made the present look very special...let's hope she likes it!
Well done ..will definitely shop with you again

December 19, 2013
Unprompted review
Rated 5 out of 5 stars

Great service

Thank you for sending out my purchase quickly as it was Christmas present.
The service I received from yourselves.
I will be visiting your sight again.

December 12, 2013
Unprompted review
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Rated 5 out of 5 stars

Brilliant!

Excellent service throughout, site easy to use, delivery quick & product well packaged.
What more can you ask, would definitely shop again

December 12, 2013
Unprompted review
Rated 5 out of 5 stars

Outstandind!

Never heard of this shop ,i was initially not sure but all my doubts were gone once i got my order arrived sooner than expected,would recommend it to all my friends,excellent customer service over the phone and super fast delivery,,thanks guys!

December 12, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service and super products

I've ordered fromRichmond Classics on a number of occasions and their attention to customer service from the point of ordering until the delivery of the goods cannot be faulted. Friendly, helpful communications and fantastics products. The T shirts are first class and my fashion conscious grandkids love them.

December 11, 2013
Unprompted review
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Rated 5 out of 5 stars

Speedy

I was highly impressed by Richmond Classics my order arrived the next day and was packaged very well. I will definitely be ordering again.

December 11, 2013
Unprompted review

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