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Ride EquiSafe Reviews 

648
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for providing expert guidance, thorough product recommendations, and exceptionally fast responses to all online and phone inquiries. Many individuals also love the impressive selection of high-quality equestrian gear, noting that the protective equipment feels extremely comfortable, reliable, and secure during daily riding activities. Some reviewers were not happy with occasional shipping delays that left them waiting for weeks without clear tracking updates. A few other people also felt let down by unhelpful customer service representatives when trying to resolve persistent delivery and communication issues.

What people talk about most

Product

People report high satisfaction with the product, highlighting an amazing selection of high-quality items and... See more

Staff

Consumers find staff to be exceptionally helpful, courteous, and knowledgeable when guiding product selection... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising friendly staff who promptly... See more

Quality

Clients share positive opinions on quality, frequently praising the amazing selection of high-end equestrian... See more

Response time

Reviewers mention positive feedback about response time, frequently highlighting that consumers receive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team at Ride Equisafe got me set up with both a body protector and an air vest. Responded to my inquiry with a different size than I would have gone with just taking my own measurements, so most d... See more

Rated 5 out of 5 stars

The whole process was top notch. When shopping go air vests online, I would get overwhelmed with all the options. Ride EquiSafe has a measurement form and they immediately responded with options. My... See more

Rated 5 out of 5 stars

I have always had a fantastic experience with this company. They are very prompt in answering any questions/concerns; Emails, eyc. when you place an order it is sent out immediately, the quality of ev... See more

Rated 5 out of 5 stars

Excellent service fitting & selecting a safety vest that met my needs & was comfortable. Never felt rushed even though the shop was very busy at the time of service. All of my questions were answere... See more


Company details

  1. Equestrian Store

Written by the company

Ride EquiSafe is not your standard tack store. We specialize in keeping you simultaneously safe and stylish in the saddle. We carry the broadest selection of equestrian safety products across North America, including air vests, body protectors, safety stirrups, and riding helmets. Whether you’re hacking out on the trails, taking a lesson, or competing from the local level up to the international level, we believe that all riders should use equipment that ensures the safest possible experience.


Contact info

4.8

Excellent

TrustScore 5 out of 5

648 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.8

All reviews

(648)

114 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Catherine is wonderful

Catherine is wonderful. Knowledgeable,
Patient, and understanding.
The order process was very easy and shipping was extremely fast.

October 5, 2026
Rated 5 out of 5 stars

I’ve had such a great experience with…

I’ve had such a great experience with Ride EquiSafe! They carry an amazing selection of high-quality equestrian products, and their customer service is truly excellent. I’ve shopped with them both online and in person at Tryon, and every experience has been wonderful. The team in store is incredibly friendly, knowledgeable, and helpful, and that same level of care carries over to their online service as well. You can tell they genuinely care about their customers and the products they carry. Definitely one of my favorite places to shop for quality equestrian gear!

September 25, 2026
Rated 5 out of 5 stars

Excellent service

Excellent service. They helped me pick which safety vest worked best for me and sized it correctly despite me not measuring myself very well!

September 21, 2026
Rated 5 out of 5 stars

Love the customer service, love equisafe

The team at Ride Equisafe got me set up with both a body protector and an air vest. Responded to my inquiry with a different size than I would have gone with just taking my own measurements, so most definitely use that free service! Even sent them a pic after I received my body protector just to ensure proper fit, and they responded right away! Feel really protected knowing they have vetted all their products and care so deeply for fit and performance!

August 31, 2026
Rated 5 out of 5 stars

Prompt and Professional

Such an easy process to find the correct Air Vest. I was given all the options, tried on a bunch, chose the most suitable for me, and within maybe 15 minutes was done. It arrived about a week later and I’m loving my purchase. Perfect professional service from start to finish. Thank you.

August 20, 2026
Rated 5 out of 5 stars

Excellent experience with Ride…

Excellent experience with Ride EquiSafe. The team was knowledgeable, responsive, and very helpful throughout the process. Great customer service and I would definitely recommend them to other riders and equestrian families.

August 16, 2026

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