Tried to months to help find a reputable carrier that didn't fleece my oldest and her husband with high premiums. They are right at the threshold of young to normal age drivers. They have one small us... See more
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See what reviewers are saying
Shockingly amazing prices, love them already! Would highly recommend to anyone wanting Auto Insurance for a Fair and Respectful price! Unlike most charging crazy prices. This is my new home for Auto I... See more
The actual joining process was smooth. Terms were quick and easy to understand for the most part. Loop understands its customer base and caters to them well. My big issue was that they don’t save... See more
This was an easy process using a local insurance company. The rate I am paying is a few dollars less than I was however the initial costs was $200+ just to get started and that wasn’t cool but I know... See more
Company details
- Insurance Company
- also in
- Accident Insurance Company
- Auto Insurance Agency
- Liability Insurance Company
- Renter's Insurance Agency
- Term Life Insurance Provider Company
Written by the company
LOOP is an insurance company purpose-built for underserved communities. Founded on the pillars of fair and equitable insurance, dignified member care and community impact.
Contact info
2810 S 1st St, 78704, Austin, United States
- 844-544-5667
- care@ridewithloop.com
- www.ridewithloop.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Dealing with you was very
Dealing with you was very, very good, especially the person named Mohammed, he was very classy and kind
It’s amazing service
Great experience i appreciate the help
Great insurance
Was very easy to get and good deal on the car insurance
Loop is very affordable and easy to…
Loop is very affordable and easy to use. They give you an instant price and you can quickly get insurance.
Great Amazing
Great! Amazing! Cheap!!! Fast!! In five minutes!!
Best best best👍
Ride with me with Loop
I began my journey with Loop about 2 years ago. The policy is very reasonable and affordable. Customer service has its share of issues but for the most of it, it’s been ok. I do suggest that having an open line of contact to communicate would be very helpful. Karen has been Great with adding and renewing for me. Thank you Karen for all your help.
They are ever time sending massages
They are ever time sending massages
Loop was great at first
Loop was great at first. I just had an accident and they gave me an estimate quickly but only from the pictures that I sent, no one actually looks at my car. I tried to get a rental per email sent and I can’t get anyone to respond. I need a vehicle more than anything. I can’t actually talk to someone on the phone, all you can do is email. Customer is absent. I wouldn’t recommend them.
Gooddddddddd
I've had a policy with Loop for a few…
I've had a policy with Loop for a few years only had 1 claim about 3 years ago. There customer service is a joke. I have them set up on auto pay but every month they send me a notification that it didn't go through and then I go to the app click on make payment with card on file and it goes through with no problem. Then I missed the notification and happened to open the app saw I needed to make a payment so I made the payment at that moment in the app then later that day it refunded to me saying my policy was canceled the day before so I requested a new policy with no changes and I had to pay almost $400 down and about $215 per month I was paying $90 a month before that. So I will not recommend Loop to anyone.
This was the fastest insurance setup…
This was the fastest insurance setup thank you
Love my agent
Love my agent. Insurance is great. The 30 texts following asking for written review is a bit extra.
EXTREMELY DIFFICULT TO DO BUSINESS…
EXTREMELY DIFFICULT TO DO BUSINESS WITH!! This company is really hard to do business with once you buy a policy from them then there are nowhere to be found. Their customer service support is extremely poor. I have called in multiple times several days in a row then never answered they always have a voicemail and an answering machine. You can only send an email through the app and wait 3 to 5 days to hear back but there’s never an actual person to talk to so whatever you do DONT do business with them. They do not value your business and they will not take care of you and they will provide you with the worst customer service ever!
Saved us over $800 for the same…
Saved us over $800 for the same coverage!!
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