I have purchase their squidgy pets and…
I have purchase their squidgy pets and my son have a severe allergic reaction which he ended up in hospital their toys are not safe
April 12, 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
People also looked at
Donkey (Dodgy) Derby.
A immediate response via an automated email that speaks volumes, clearly they know they sell tat and expect a range of issues regarding the toys they sell.
The email I sent them at 11:22
Purchased this for our grandchildren, why did we decide to disappoint them on Christmas Day!
A complete lack of any real instructions on how the betting system works, how winnings work, how much money players start with… it’s like it was written by a child.
Then the game itself:
Race one order 5, 4, 6, 2, 3, 1.
Race two order 5, 4, 6, 2, 3, 1.
Race three order 5, 4, 6, 2, 3, 1.
Detect a pattern?
We adults decided to test it a further 4 or 5 times moving the pieces randomly between tracks, the order each time, yep 5, 4, 6, 2, 3, 1.
How upsetting for young children on Christmas Day.
The response at, would you believe, 11:22
Thank you for reaching out to us regarding your recent product concern. We appreciate you taking the time to bring this matter to our attention.
Based on the nature of your inquiry, we kindly ask that you direct your inquiry to the retailer from whom you purchased the product. They are equipped to assist you with the following and the type of concerns related to :
• Missing pieces (e.g., jigsaws)
• Missing parts
• Missing instructions
• Item doesn’t work
• Insufficient contents (e.g., not enough sand for bottles)
• Incorrect contents
• Broken parts
Please reach out to the retailer directly for a swift resolution. They will be more than happy to facilitate an exchange or address any discrepancies with your purchase.
December 25, 2025
Unprompted review
Missing parts? No help
I contacted the listed support email about missing parts and received an automatic reply that only the retailer that I purchased the product from could help.
This isn't acceptable service. I will not be buying again from this business.
July 6, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.