Roamingmood Reviews 324

TrustScore 4.5 out of 5

4.5

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Rated 3 out of 5 stars

I worked with Lenny and found him to be extremely knowledgeable and courteous about my requirement. I had a complicated itinerary and he patiently worked with me to find the best fare and flight con... See more

Rated 5 out of 5 stars

I called Roamingmud to cancel my flight due to family health emergency and I had chance to speak with Ben about situation that I am in. He was amazing and professional understood situation that my fam... See more

Rated 5 out of 5 stars

My experience was great, Jerry ext 406 was fantastic with helping me finding the perfect ticket for my trip, he stayed within budget like I asked and im very happy with the results I received. Your c... See more

Rated 5 out of 5 stars

The operator that worked with me was very helpful. I really appreciate his efforts. I almost canceled my trips due to the confusion and pricing but he took on the headache and make sure I was able to... See more

Company details

  1. Travel Agency

Written by the company

Welcome to the Roamingmood‚ we are a leading online travel agency specializing in providing you with the very best, bargain priced flights and holidays to destinations all over the world. Best Price Guarantee Active Customer Service Secure Booking Process Within 12 Hours Cancellation Policy


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

324 reviews

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Rated 3 out of 5 stars

Great service for new booking but change of flight is extremely difficult

I worked with Lenny and found him to be extremely knowledgeable and courteous about my requirement. I had a complicated itinerary and he patiently worked with me to find the best fare and flight connections. I highly recommend this travel agent. I will use them again.

July 12, 2024: Updating my review since I had a very different experience while changing of one of the ticket. It was almost impossible to reach anyone over phone. After several days of trying and bouncing thru different agents, David started working on my case. He was trying to help but it is ridiculously difficult to reach him with follow ups. Emails bounce, phone goes unanswered. I am still waiting to get a resolution. Might not use them for my future travels due to this experience.

February 26, 2024
Unprompted review
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Rated 5 out of 5 stars

My experience was great

My experience was great, Jerry ext 406 was fantastic with helping me finding the perfect ticket for my trip, he stayed within budget like I asked and im very happy with the results I received. Your company is being recommended to all my traveling family and friends. Thanks much

February 13, 2024
Unprompted review
Rated 1 out of 5 stars

Not a reputable company

They overcharged me and didn’t get me the seat assignment I requested on my changed flight. When I called to remedy this, I was hung up on several times. Call your airline directly.

February 12, 2024
Unprompted review
Rated 1 out of 5 stars

This company likes to play games

This company likes to play games. They won't issue your ticket for days and want you to be aware they may charge you more than what you think you're going to pay. Other review sites call them scammers.

February 6, 2024
Unprompted review
Roamingmood logo

Reply from Roamingmood

Dear Beth,

Greetings From Roamingmood

We Apologies for the inconvenience caused to you ..!!

We have gone thru your reservation as per our findings you are trying to book tickets for Two passengers on last minute flight (International) using Third party card and you are not able to provide the documents to complete the Credit Card Verification Process.

When We Requested you to provide the documents you have cancelled your reservation.

When the card provided by you is not charged as you are trying to use someone else card to leave United States.That does not make us the scammers as you are not able to complete the credit card verification process

We Respond to your query on Social Platform and Scammers does not Respond on Negative Remarks.

Any Query please feel free to contact us on support@roamingmood.com

Regards
Support Team

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Rated 5 out of 5 stars

Lenny answered all my questions and was…

Lenny answered all my questions and was super helpful booking my trip. I never booked a trip this way before and Lenny got it all done for me quickly and correctly! One other notable mention. This website was the cheapest I could find my flight too.

February 8, 2024
Unprompted review
Rated 5 out of 5 stars

The operator that worked with me was…

The operator that worked with me was very helpful. I really appreciate his efforts. I almost canceled my trips due to the confusion and pricing but he took on the headache and make sure I was able to get to three my destinations. So happy I did not have to cancel my trip. Thank you so much!

February 2, 2024
Unprompted review
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Rated 5 out of 5 stars

Jerry gave me good service.

Jerry gave me good service he was pleasant
and helpful. He even made me an offer that I could approve the next day so I could still look for better offers.
I did look for better offers but accepted Jerry's offer the next day.

January 19, 2024
Unprompted review
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Rated 5 out of 5 stars

Houston

It was great. The person I was talking to, Jerry, was so understanding. Indeed, he helped me find some good prices with good dates; I really liked it. I recommend for your next experiences Jerry as good reference

December 14, 2023
Unprompted review

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