Roamler Reviews 

1,756
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the app for its ease of use, intuitive design, and efficiency, making tasks enjoyable and straightforward. Many appreciate the variety of available assignments and the quick, reliable payment process. The team is often highlighted for excellent customer service, providing prompt, helpful support. However, some customers noted concerns regarding payment, with tasks occasionally rejected for unclear reasons or without proper explanation, leading to unpaid work. A few also felt compensation for tasks could be low, especially considering the time and effort, and that some assignments were overly complex.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness and quick response times when... See more

Service

Reviewers mention positive feedback about the service, highlighting its flexibility, rewarding nature, and... See more

User experience

Customers consistently note positive experiences with the user experience, praising the app as easy to use,... See more

Application

Users describe positive interactions with the app, often highlighting its ease of use, reliability, and... See more

Payment

Clients share ambiguous opinions on payment, with many reviewers praising the quick and fair payouts, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Using Roamler since Dec ‘21… Easy to use app with frequent/reoccurring job that can do near to home and Roamler have the quickest payout process than any other app I’ve used in last 4 year If yo... See more

Rated 5 out of 5 stars

A fabulous team to work for. Great communication and great commissions in your local area. Great side hustle and very quick payment. Shame we can't give 6 or 7 stars.

Company replied

Rated 5 out of 5 stars

Great app for reviewing and trying products. Always a variety of tasks on offer. Payments are fair. Chat function is quick and very friendly. I have been a Roamler for many years and enjoy being a... See more

Rated 5 out of 5 stars

The app has been doing its best. It's seamless to navigate through. The staff support chat could be improved with lesser wait times. Otherwise really good.

Company replied


Company details

Written by the company

Through its assets, technologies and resources Roamler manages crowds, who execute widespread and repeatable tasks for a payment.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.3

All reviews

(1,756)

209 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect job!

The guy did a awesome job and very fast!!! We know how priceless is the time sooo... Great job!!! He had a great attitude and good approach to the customer. Thank you so much!

February 20, 2024
Unprompted review
Rated 1 out of 5 stars

Completed assignments just don't check out.....

So, uh. I want to leave my review of this company. I honestly tried to solve this problem, but they ignore it.
I completed four assignments on January 19 that had been hanging unchecked for a week. I wrote to technical support and was told that "sorry, we have a lot of work to do and we are just starting to check your country". Okay, I understand.
Additionally, I wrote to the main office that I am ready to submit a resume and work on checking assignments in my country if there are so few people and a lot of work. No one replied to me. It's been two weeks. And continue to post new jobs and do not check already made..... I don't know what else to write here. The indifference of the company to its business is just amazing. I give it a one.
Two weeks later I sent another letter complaining about this attitude. If I don't get a reply, I won't be surprised. I don't want to do any more tasks with this company.

February 1, 2024
Unprompted review
Roamler logo

Reply from Roamler

Good morning,

We are sorry to hear this, could you please e-mail us with your personal details so that we can look you up in the system?
support@roamlertech.nl
Thank you in advance.

Team Roamler

Rated 5 out of 5 stars

The best

The best! I am fascinated how fast Faycal was and how perfect he installed everything. I couldn’t have done it without him. I’m deeply grateful and can’t recommend enough!! 10/10

December 2, 2023
Unprompted review
Rated 1 out of 5 stars

Time wasters

Getting tasks rejected despite doing exactly what is asked and receiving contradicting advice on what the “perfect” picture is- honestly don’t waste your time

October 17, 2023
Unprompted review
Rated 5 out of 5 stars

ikea pax slicing door

I give them five stars because they came on time, they worked with order and efficiently in less than 2 hrs we have our new wardrobe ready to use. A very good service.

August 17, 2023
Unprompted review
Rated 4 out of 5 stars

Overall good experience

Overall good experience. They called me in much beforehand to inform their original technician was unwell and hence re-schedule appoitment. Their technician was good, but was not given advance knowledge of what he was supposed to install and where. Since he had to drill the tile in bathroom, he needed different drill. Somehow he did finish the work same day, but it took much longer.

August 19, 2023
Unprompted review
Rated 5 out of 5 stars

efficient service.

Technician arrived on time, had all his tools ready, perform his job in efficiently and leaving the room clean and all the cardboard organized.

August 18, 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT TRUST THIS COMPANY. SCAM.

DO NOT TRUST THEM. They will leave very very unclear instructions and when you don't do something they will refuse the money. I spent 1-2 hours yesterday on a task and got rejected for something that was not clear. They owe me probably £20-30 for the time I have spent doing their tasks. The customer support are rude and unhelpful.

August 15, 2023
Unprompted review
Rated 1 out of 5 stars

Good app but poor customer service

I have been using it for 2 years and happy with tasks and average pay.

However two things I would highlight.
One don’t reject a submission with 1-2 missing pictures. I know it’s not that they earn from such submissions and you work for free as some users reported. It’s a loss to both. Instead of rejecting allow to take that picture again.

Two respond to users. It seems they would only reply when they wish. No respect for users time. My account is deactivated and I provided reasons but no response from them. It takes 24-72 hours to respond. Very pathetic. And now they have not replied for more than 72 hours. If my reason was not enough at least still reply with a no so I know I should stop using this app. This single experience has made me give 1 star instead of 3-4.

July 29, 2023
Unprompted review

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