Robert White Photographic Reviews 

345
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery and the highly professional staff who provide expert advice and support when choosing photographic equipment. Consumers consistently note that orders arrive promptly, are securely packaged, and that browsing products on the user-friendly website is both seamless and efficient. Buyers often highlight the extensive product knowledge and friendly demeanor of the team, making every transaction thoroughly pleasant and reassuring. Though some customers experienced minor delivery delays caused by external couriers or noted occasional packaging inconsistencies, the overall sentiment remains exceptionally positive across nearly all completed orders.

What people talk about most

Service

Users describe positive interactions with service, highlighting fast delivery and helpful communication.... See more

Product

Reviewers mention positive feedback about product quality, noting that items arrive as described and live up... See more

Delivery service

Consumers find delivery service to be positive, consistently reporting extremely fast shipping and secure... See more

Staff

Customers had positive experiences with staff, highlighting their professionalism, extensive knowledge, and... See more

Order

Clients share positive opinions on order, highlighting that the website is easy to navigate and the ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A fairly compact lens to use with my R5 Canon. With quality construction and a smooth focus wheel it's a pleasure to use. Often described as dreamy while wide open but super sharp at F5.6. Care is nee... See more

Company replied

Rated 5 out of 5 stars

Excellent BUT Well done on getting my Voightlander lens hood out to me next day. Notwithstanding that excellent service, I'd like to pull Robert White up about why everything they sell via G... See more

Company replied

Rated 5 out of 5 stars

Jack at Robert White Photographic went above and beyond helping me track down a part, that was now sadly out of production. Whilst many emails and photos were exchanged, with the thought, that maybe... See more

Company replied

Rated 5 out of 5 stars

This shop is an astonishing place. A proper photography shop A little hard to find on your first visit (you need the third and final entrance onto the industrial park). Its staff super professio... See more

Company replied


Company details

  1. Photo Shop
  2. Camera Store

Written by the company

Established in 1982, Robert White is an official supplier of Voigtlander, Arca-Swiss, Hasselblad, Toyo, Gitzo, Quantum, LEE Filters, Hasselblad, Fogg, Hedler, Tether Tools, Triggersmart & Walkstool


Contact info

4.9

Excellent

TrustScore 5 out of 5

345 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(345)

152 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Professionalism

Ian and Jack are true professionals with a genuine love of photography and a desire to ensure that their customers can make the most of the equipment they sell.

December 9, 2025
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Reply from Robert White Photographic

Hello John, thank you so much for taking the time to leave such a complimentary review. We truly appreciate your kind words. We look forward to being of service again in the New Year. All the best from everyone at Robert White.

Rated 5 out of 5 stars

We can't get certain batteries in New Zealand…

We can't get batteries in New Zealand anymore for some cameras, and Robert White stepped up to send me two for my Hasselblad H. Super friendly and no trouble for them. Thanks Robert White.

December 8, 2025
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Reply from Robert White Photographic

Hello Richard, thank you for leaving a review, much appreciated. Really pleased we could supply the batteries you needed. Look forward to being of service again in the future.

Rated 5 out of 5 stars

Great stock list, fast delivery, competitive pricing

Difficult to find lens until I found Robert White. Ordered on the Monday, delivered on the Tuesday. Good pricing, fast delivery… will definitely be shopping here again.

December 8, 2025
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Reply from Robert White Photographic

Thank you for taking the time to leave a review. Pleased we could source and deliver the lens quickly for you. We look forward to being of service again in the future.

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Rated 5 out of 5 stars

quality products

quality products, perfect service

September 2, 2025
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Reply from Robert White Photographic

Hello Velyana, thank you for leaving a review. We look forward to being of service again in the future.

Rated 5 out of 5 stars

Wonderful service as always!

Wonderful service as always! Jack’s willingness to help and expertise is appreciated. I would not hesitate to deal with him again in the future.

December 2, 2025
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Reply from Robert White Photographic

Hello Neil, thank for taking the time to leave a review and for your continued custom. We look forward to being of service again in the future.

Rated 5 out of 5 stars

Always great service from the team at…

Always great service from the team at Robert White, thanks.

November 27, 2025
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Reply from Robert White Photographic

Hi Jonathan, thank you for taking the time to leave a review and for your valued continued custom. We look forward to being of service again in the future.

Rated 5 out of 5 stars

Excellent Product Knowledge

I wouldn’t shop with anyone else. Superb quantum turbo knowledge.

November 13, 2025
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Reply from Robert White Photographic

Hello Barney, thank you for taking the time to leave a review. Look forward to being of service again in the future.

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Rated 5 out of 5 stars

Attentive personal service

Attentive personal service, excellent packaging and delivery in a timely manner. I will definitely use RobertWhite again.

October 23, 2025
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Reply from Robert White Photographic

Hello John, thank you for taking the time to leave a review, it really is appreciated. Thank you for your order and patience as we know a couple of items took a little longer than we had hoped to become available. We look forward to being of service again in the future.

Rated 5 out of 5 stars

Great company

Great company

November 13, 2025
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Reply from Robert White Photographic

Hi Andrew, thank you taking the time to leave a review and for your continued custom.

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Rated 5 out of 5 stars

All good

All good, everything as described

November 12, 2025
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Reply from Robert White Photographic

Hi David, thank you for taking the time to leave a review. Good to hear everything went well with your order. Look forward to being of service again in the future.

Rated 5 out of 5 stars

Great product range

Great product range, speedy delivery. Perfect

November 11, 2025
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Reply from Robert White Photographic

Hi Christopher, thank you for leaving a review. Great to hear everything went well.

Rated 5 out of 5 stars

Excellent Deal.

Excellent Deal.
Quick delivery
Very smooth transaction

November 10, 2025
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Reply from Robert White Photographic

Hi Simon, thank you for leaving a review, we really appreciate it. We look forward to being of service again in the future.

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Rated 5 out of 5 stars

Excellent service

Excellent service. Thoroughly recommended!

November 6, 2025
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Reply from Robert White Photographic

Hello Richard, thank you for leaving a review. We look forward to being of service again in the future.

Rated 5 out of 5 stars

Thumbs up

Ordering was easy. Price was reasonable. Despatch was prompt. Item (Walkstool case) was as described.

November 6, 2025
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Reply from Robert White Photographic

Thank you for taking the time to leave a review.

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