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Robust IT Reviews 

619
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the approachable and knowledgeable staff for providing exceptional one-to-one guidance and ensuring learners feel fully prepared for their exams. People also deeply appreciate the engaging online training materials, interactive mock exams, and continuous career support that build tremendous confidence throughout their professional learning journey. Some reviewers were not happy with specific digital learning tools, pointing out that training videos and online practice labs could sometimes be inconsistent. A few people also mentioned occasional negative experiences regarding assistance, communication, and overall responsiveness from the team throughout the duration of their courses.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting engaging online training sessions,... See more

Service

Clients share satisfaction regarding the service, highlighting continued support, engaging training sessions,... See more

Product

Customers shared immense satisfaction regarding the product, noting that the course content was highly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had the opportunity to attend a one week online CompTIA Network Plus course led by Admire and I really enjoyed it. Admire was patient and didn’t mind explaining in a few different ways until we... See more

Rated 5 out of 5 stars

Robust it are a great company and give more than what they advertise. i was able to complete all of my certificates with a mixture of classroom amd self study materials. the real reflection of this... See more

Rated 5 out of 5 stars

It’s been a brilliant experience. The classes with Admire and one to one support was good. Very thorough labs training and mock exams and good support from Sean. I think I am confident to try the fir... See more

Rated 5 out of 5 stars

I have only just started the Data Pathway but can say the process up to now has been very good. Robust it where able to design a pathway which best suited my skill level and at a nice price. All the p... See more


Company details

  1. Software Training Institute
  2. also in
  3. Adult Education School
  4. Education Center
  5. Educational Institution

Written by the company

Founded in 2011, Robust IT is an award-winning IT and Project Management training provider dedicated to helping individuals and organisations succeed in today’s fast-paced tech environment. We are proud to be a Microsoft AI Cloud Partner, AWS Partner, CompTIA Authorised Partner, and an official EC-Council and NCSC-accredited training provider. As a certified Pearson VUE Testing Centre, we also offer on-site certification exams for a wide range of global qualifications. Our training covers in-demand areas such as Amazon Web Services (AWS), Cybersecurity (all levels), Microsoft, Cisco, CompTIA, Artificial Intelligence (AI), and more. Whether you're new to IT or an experienced professional, our courses are designed to support your growth. With flexible learning options — including live online classes, classroom sessions, and custom in-house programmes — we make high-quality training accessible and effective. Our expert instructors focus on real-world skills to ensure you're confident and job-ready. Your success is our priority.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

619 reviews

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Asks customers to review

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Replied to 75% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(619)

127 reviews in the last 12 months

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Rated 5 out of 5 stars

Great AZ-900 Training Experience

I recently completed the 3-day Microsoft Azure Fundamentals (AZ-900) course, and I had a very positive experience. The Azure concepts were clearly and professionally explained, making the course easy to follow and understand.

A special thanks to the trainer and instructor, Frederick Anaafi, for his patience, support, and excellent teaching style throughout the sessions. He made the learning environment engaging and was always willing to help and answer questions.

The additional evening support and exam preparation sessions are also very helpful, especially for people balancing work, family, and studies.

I would definitely recommend Robust IT Training to anyone looking to begin or develop their cloud and IT skills.

May 20, 2026
Unprompted review
Rated 4 out of 5 stars

Friendly and helpful staff

All the staff i have spoke too ( Asam Salam, Sean Cooper and Emily Hicks ) were very friendly and helpful the only thing that made me put 4 stars was the training labs didn't always work as instructions say they should

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

I would like to sincerely appreciate…

I would like to sincerely appreciate the entire support team for their outstanding service and professionalism. They provided excellent guidance, prompt responses, and continuous support, making the whole process smooth and stress-free.
A special appreciation goes to Sean Cooper, whose dedication, patience, and willingness to go the extra mile truly stood out. He was always ready to assist, answered my questions clearly, and ensured I felt supported at every stage.
Thank you to the whole team for such a positive experience. I highly recommend their services to anyone looking for reliable and professional support.Thank you Robust IT.

May 2, 2026
Unprompted review
Rated 5 out of 5 stars

Cyber security bundle of courses

I've been training with Robust IT for almost a year now, for a 2 year bundle of five courses to get into the working world of cyber security. All I did was attend a free seminar and then I was hooked!

There's been occasional 'reminder' emails and texts asking how I'm getting on with courses which is a nice nudge if you're procrastinating, and not felt like pressure to continue.

The team has been available over email whenever I've had a query or feedback, no doubt over the phone too but I've not tried to call. They've offered drop-ins if there's any time I'm struggling and want to talk through some material (not taken advantage of this yet, but I likely will), and the speed in which I've gotten exam vouchers through has been on time each time.

There's been a couple bits of course material that appear to be an error or out of date, but with technology being a constant rapidly moving field, there will always be some crossover with changes and updates. Since starting, the course material layout improved when it came to the mock exams, so it is evident that they are looking to continuously improve.

Many thanks Robust IT and I look forward to the next year of studying, and hopefully beyond that also.

Paul

April 21, 2026
Rated 5 out of 5 stars

Mr Nelson

Mr. Fred explained and answered all the questions I had about AZ-900, really very precise with great understanding of cloud engineering.

N Kasule

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Superb.

Fredrick is very clear and has an easy method of explaing the course work so it is relateable which helps me visually understand, as a hands on learner this has been a little confusing at times to make sense of how it all ties together.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Good

Good, caring guidance. Motivating follow ups and ensuring students understand the pathways and ease of succeeding.

April 8, 2026

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