Rock Bottom Golf Reviews 

751
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and condition of the products, often finding items better than described and offering great value. Many people appreciate the competitive pricing and the wide selection of equipment available. Furthermore, consumers frequently highlight the fast and prompt delivery service, with orders often arriving sooner than expected. However, some customers also noted issues with their orders, such as receiving incorrect items like junior clubs instead of adult sets, or products that were not as described. A few other people also felt that some orders never arrived, faced problems with delivery promises not being met, or experienced difficulties with the refund process and customer service.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the quality and accuracy of... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the quick and timely arrival of... See more

Price

Consumers find price to be positive, with many reviewers consistently praising the great and fair pricing,... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the condition of... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many customers reporting that their items... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After checking out several different companies for this same item, Rock Bottom Golf had the best deal in regards to price , shipping and quality. The golf bag arrived sooner than expected, in perfect... See more

Rated 5 out of 5 stars

I ordered a golf bag and 2 dozen Bridgestone E6 golf balls, by some oversight I received the bag but only 1 dozen balls. After contacting you customer service to notify of the shortage, shortly afterw... See more

Rated 5 out of 5 stars

First time buying used clubs and couldn’t be happier. The process was smooth, pricing was clear, and the clubs arrived exactly as described: no surprises. Thanks to a Halloween promo, I saved about 30... See more

Rated 5 out of 5 stars

I have been shopping at Rock Bottom for 25 years. Definitely the best site to purchase golf equipment and golf clothes etc. I believe they now have pickleball equipment also. They have great deals... See more


Company details

  1. Vehicles & Transportation

Information provided by various external sources

Looking for quality golf equipment at discount prices? Shop our discount golf store for your favorite golf brands at the best prices around.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

751 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(751)

82 reviews in the last 12 months

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Rated 1 out of 5 stars

RBG are bait-and-switch fraudsters

I placed an order for a high-priced item on your website, for a Christmas gift for my husband. A coupon code was offered on your home page. I verified that my item was not excluded from the coupon, but the coupon would not apply. I ordered the item anyway, since it was close to Christmas and this was the item my husband indicated he really wanted. I requested that an agent respond to me about the failed coupon code, asking for either a response or a credit to my payment for the discount according the the coupon. All I got was crickets. Crickets and a truckload of e-mail solicitations and ads that I got so inundated with, I finally had to unsubscribe. Then, the ads started coming from a different e-mail ID. I'll have to keep trying to get rid of you guys. While my husband is pleased with his gift, I feel I purchased it under the guise of a "bait and switch" scam. Therefore, I will shop elsewhere for him, even if I have to pay more. Because it's more about working with a reputable company than about cost.

December 16, 2023
Unprompted review
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Rated 2 out of 5 stars

Return policy on shipping sucks

This partially my bad for not researching the cost of shipping a golf club. Although the return policy is good i was told that I could return the item - they don't pay shipping for returns and when i went to return it the cheapest was $75.00- By shipping it back and only getting a credit you should be able to get their price at least to ship- if they paid 75.00 to ship they would be out of business. I used to like Rock Bottom but their return policy sucks when you shake it all out.,never again -Now I have to sell the club to try and get some of my money back. If you are returning and not asking for your money back just a credit they should give you a shipping label charge you $20 bucks and call it a day. I saved the box it came in and all. Really bad return policy

December 1, 2023
Unprompted review
Rated 1 out of 5 stars

Bad news

I ordered a club with 90 day playability and went to return it.Rock Bottom doesn't pay for the return shipping.Live and learn next time I'll just go to a golf course and try a club.

November 9, 2023
Unprompted review
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Rated 4 out of 5 stars

Most of the items were high quality at…

Most of the items were high quality at a great price. My primary issues were the limited supply in several areas (i.e. used yellow golf balls), quality issues with the FootJoy golf gloves, and lack of product with several of the men's shorts, vests, and shirts I wanted to purchase. This order was delivered fine.

October 12, 2023
Unprompted review
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Rated 5 out of 5 stars

Good Job RBG

It was just a smooth experience through the web site until I brought the box in the house from the front porch.

October 9, 2023
Unprompted review

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