Rock Machinery Reviews 1,374

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 140 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, robust build, and powerful performance, often exceeding expectations. Many people highlight the efficiency and ease of use of the machinery, noting its ability to handle demanding tasks. The delivery service is frequently commended for being prompt and reliable, with many customers receiving their orders on time and well-packaged. The staff also receives high marks for being knowledgeable, helpful, and providing excellent service throughout the purchasing process and beyond. However, some people experienced issues with delivery, citing unannounced arrivals or difficulties with third-party carriers. A few other people also felt that the product's paintwork faded quickly and bolts rusted, which was unexpected for outdoor equipment. Additionally, there were isolated reports of minor hydraulic leaks upon arrival and poorly fitting components, requiring some adjustments to ensure safe operation.

What people talk about most

Product

Customers consistently note positive experiences with product quality and performance. Many reviewers praise... See more

Quality

People report positive experiences with quality. Many customers praise the products as well-made, robust, and... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the prompt and efficient... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent service,... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Venom 15tonne arrived very swiftly considering we are in remote Argyll. It is simple to operate and is powerful enough to split even knotty and twisted logs rapidly. The only (minor) criticism is... See more

Rated 5 out of 5 stars

Bought v22 log splitter a couple of weeks ago. Excellent machine, well built with loads of grunt. Haven't found wood it can't split yet. Company easy to deal with and very helpful. Don't believe what... See more

Rated 5 out of 5 stars

Bought the CVR-85 for its compactness and transportability. Chipper arrived securely packaged, on time and all ready to go. Pre-sale inspection and setup appears to have been thorough, which is critic... See more

Rated 5 out of 5 stars

Ordered two machines from Rock (splitter and blitz mower) a couple of weeks apart. Super pleased with both, pallet delivery easy (although second machine the guy just delivered to the outbuilding he... See more


Company details

  1. Manufacturer

Information provided by various external sources

Rock Machinery offers high quality garden and forestry machinery, with a friendly and knowledgeable service. Rock Machinery Ltd is a well established machinery supplier that has built up an enviable reputation over the last 8 years. We pride ourselves on our commitment to provide a professional and speedy service at all times, whilst maintaining the highest quality of work. All of our machinery is readily assembled, tested and ready to work when it reaches your door.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

Log splitter

Great company to deal with, rang and emailed to let me know when the splitter would be delivered, machine is great and at a good price for the size and specification and more than exceeded my expectations , would deal with the company again

April 8, 2026
Rated 5 out of 5 stars

Harrow from Rock Machinery

From inquiry of which I had several questions and Cara was very helpful! To delivery the whole experience was very easy and trouble free. The harrow that I brought is well made and robust for the job it’s required to do.

March 30, 2026
Rated 4 out of 5 stars

great machine good comms

great machine good comms. Only 4 stars as just missed out on forthcoming offer (within 2weeks and machine still unused at that point) but would not include me in the offer. All good but leaves a sour taste.

February 28, 2026
Rated 5 out of 5 stars

Excellent firm to deal with

I contacted the company twice by phone before placing my order I found the customer service to be very helpful and answered all my questions and made me feel confident about ordering from them. The order was delivered on time by a very polite and helpful driver and I would be happy to buy from this company again.

January 30, 2026
Rated 5 out of 5 stars

CVR-85 13hp Venom Chipper

I purchased this chipper a number of years ago and it has been brilliant. As a landscape gardener it doesn't get used lots, but when it's needed, not only is it a handy piece of kit to have, but it's reliable too. Starts every time with either one or two pulls on the cord and makes short work of chipping up waste. One or two minor issues over the years but easily resolved - a broken spring on the accelerator, the mount for the ignition key broke from the vibration of the machine, but overall a great machine to have. Highly recommend. The staff at their HQ are brilliant too. I've phoned on a couple of occasions and they're always happy to help and offer advice, an excellent service that you don't often get these days.

March 19, 2026
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