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Is there anybody there.... Ordered a simple single 4-drawer pedestal on 19th July. 28th August today and not a peep. 3 emails, 7 phone calls - nothing. Have some respect Rockdale. I was in the bu... See more
Very nice employees, very easy to use online purchase facility. I like the tracking facility and Emails updating progress of orders. I am looking forward to receiving the items I purchased. There is a... See more
Very unreliable, my order which I placed more than 2 weeks ago hasn't been shipped yet. When you call their office if you are lucky enough for somebody to pick up, they can't give you any information... See more
Company details
Information provided by various external sources
Since our founding in 1932, Rockdale Office Furniture has built our business on the concept of creating long term partnerships with our customers
Contact info
2/79-87 Princes Hwy, 2217, Kogarah, Australia
- 1300 318 712
- sales@rof.com.au
- www.rof.com.au
2.3
Poor
32 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
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Very poor customer service
Very poor customer service. 3 weeks to deliver (so far) and 5 seperate phone calls, each promising to call me back but none did!!
May 14, 2018
Unprompted review
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Ordered desk and paid for it 3weeks…
Ordered desk and paid for it 3weeks ago, but still haven’t received it.
May 11, 2018
Unprompted review
Great Product, Great Price
Wouldn't hesitate to recommend Rockdale Office Furniture. The chairs we purchased are great value for money and were delivered to our door, free of charge.
May 9, 2018
Unprompted review
Unsatisfactory
Very unreliable, my order which I placed more than 2 weeks ago hasn't been shipped yet. When you call their office if you are lucky enough for somebody to pick up, they can't give you any information...
I wouldn't recommend...
May 8, 2018
Unprompted review
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Terrible
After ordering a filing cabinet I received an email a week later indicating it should be ready for delivery in 7-10 business days. After that time frame had passed I rang and was told, ‘oooops, did no one call you? That item is out of stock and won’t be in again for at least another 2.5 weeks’ I’m now waiting for my refund.
May 3, 2018
Unprompted review
Ordered chair to be delivered within 2 weeks...still waiting
Ordered chair to be delivered within 2 weeks, 5 weeks later still waiting.
Asked to talk to manager about it....telephonist just hung up. Treatment all along has been shocking.
April 27, 2018
Unprompted review
Order process was easy
Order process was easy, goods arrived promptly and assembled very fast
April 18, 2018
Unprompted review
Reply from Rockdale Office Furniture
Glad you are happy Mark. Thank you for choosing ROF.
Delivered exactly what we ordered in a…
Delivered exactly what we ordered in a relatively quick time frame. Would happily order from them again if needed.
April 18, 2018
Unprompted review
Reply from Rockdale Office Furniture
Thanks Lisa for the kind words. Thank you for choosing ROF.
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Good service
Good service, but not much correspondence for delivery and delivery time is a little lengthy. Really enjoying my chair, very comfy but recently starting to hear some squeaking noises.
January 25, 2018
Unprompted review
Reply from Rockdale Office Furniture
Thank you for the feedback Zeinab.
Apologises on the delivery delay.
If your chair continues to squeak please contact Sophie in our office and she will organise someone to come and have a look at it for you.
My experience with purchasing my office …
My experience with purchasing my office chair from Rockdale Office Furniture was excellent. I found the staff to be very good & helpful with my selection & I was also very impressed with the free car wash at the premises next door where I was able to park my car whilst making my purchase (on presentation of my docket) & where I was also able to sit & enjoy a coffee before driving home.
January 17, 2018
Unprompted review
Reply from Rockdale Office Furniture
Thank you Norma. We really appreciate your feedback.
Very pleased with the service from my …
Very pleased with the service from my initial order to delivery - highly recommend
January 17, 2018
Unprompted review
Reply from Rockdale Office Furniture
Thank you Oliver. We really appreciate your feedback.
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