Roger Gladwell Reviews 4

We met Roger in June 2019, to initially examine an extension and some other minor additions to our new farm and family home in Suffolk.
After looking at RGs portfolio, the brief was extended by ourselves to a project of over a year, with seven different buildings/elements.
Throughout, the patience, advisory notes, quality of input and product from Gladwells as the project increased was impressive.
Each department played their part, with our project being overseen on site by the exceptional Noel. Not only did he keep us in touch at all times and oversee his team and our pool contractors, he became nothing short of a hero to our three boys. The quality of his carpentry in particular is deeply impressive.
Further mentions are to Graham, Daz and Andre, whose landscaping skills created an outside space of a high quality and finish, which will be enjoyed for years to come.
The project encompassed the lockdown period, with its specific challenges. Regardless the best was made of it by Noel and materials stockpiled, with any missed labour time made up so the project finished ahead of expectations. Frankly, it was a shame to see Noel and his team depart, and in the worst days of lockdown it was his and his teams' vans arriving every morning that brought the biggest cheers from us all!
Nina and I will always reflect on the period fondly, and will gladly invite the team back for further projects, with complete confidence.

Very happy with the landscape project and overall finish, Have already recommended them to a friend.

I couldn't rate this company high enough. I had previously seen the quality of their work when I lived in Saxmundham so asked them to landscape a garden in Woodbridge. It was a difficult job that involved the shifting of a large amount of top soil and rubble through a terraced mews property with at least a 50 meter run to a their truck. Each day they left the site spotless. The workmen were very professional and the job was competed quickly and to perfection. If you’re looking for a professional job in suffolk, then look no further. Very trustworthy.

If you want a project completed on time and in budget, you should look for another contractor. Despite their "awards" my experience has been very poor. I asked for a quote to build a cart lodge in March 2017. I obtained planning permission and accepted their quote. They said they would start contraction in March 2018 despite the fact I asked them to reserve a place in their schedule in summer 2017. March 2017 was not acceptable to me due to disruption of our drive during winter, so I asked for commencement in May 2017. Earlier this year I asked for them to confirm their quote and pencil-in a start date. Eventually I received a revised quote which was a lot higher than the one I had previously accepted but, to get things moving, I accepted it and asked for start date, and asked, and asked. Eventually (June 2018) I received an email saying they could start in 2019! Not even a phone call to explain and apologise. This company has NO regard for its customers and works for its own pleasure and profit. They have appalling customer service and any request takes multiple calls of emails to get a reply. Avoid!