Hardware NOT included... or on the store at all!
Selling premium fitness equipment WITHOUT hardware, then telling me to figure it out is NOT a good customer experience.
January 15, 2026
Unprompted review
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30 lb. weight loose into a 10-gallon box…
Update: May 13, 2024. Even though I had called to make sure the items I ordered were compatible, they were not: the company doesn’t carry the goruck 30 long plate. So I have a long carrier & a short plate. After calling them and asking to speak to a manager they let me know this was their issue and offered to refund the entire order. I wouldn’t accept that but did accept them refunding the cost of the shorter plate—which I will use. This is great customer service. I will eventually be ordering more from them, so this was a nice decision on their part.
After a year or more of waiting, I finally discovered that Rogue.com had a website in Canada, and shipping was free. I ordered a 30 lb GoRuck weight and a GoRuck harness. The box arrived looking as though a pit bull had attacked it—5 times the size of then plates so that it basic danced inside the box, like an astronaut in a gravity-free room.
May 8, 2024
Unprompted review
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