Skit kundservice!
I placed an order one week ago. I received confirmation email immediately after the order. Several days late, I asked the customer service where is my order, they said it was canceled. What they did was that they sent an email to everyone saying that they had payment problem that day. The email was not for a specific order, it was regarded as spam by Gmail! If I didn't ask them, they would never let me know my order was just cancelled wihout receiving a nortification many days after the order!
Crappy service.
They asked me to re-order, but the rabbatkod is no longer valid. It was RoligaPrylar's fault for the payment problem but they didn't actively contact and compensate the customer. What a shame.
Reply from Roligaprylar
Hi,
Thank you for your feedback! The only thing that’s important to us is to have satisfied customers. Unfortunately, we failed in your case and we’re very sorry for that.
We want you to be happy so if you please contact our Swedish customer service, on info@roligaprylar.se or on telephone 042-42 42 365
we will give you a coupon with a generous discount that you can have to your next order.
Please let us know so we can help you.
Best regards,
Vicktoria RoligaPrylar.se