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Review summary

Created with AI, based on recent reviews

Most reviewers were let down by their experience overall. Many people were dissatisfied with the payment process, encountering issues with withdrawals and account access. Customers also frequently report problems with customer service, describing it as unhelpful, slow to respond, and providing generic or evasive answers. The website's functionality was also a concern for many, with reports of difficulties accessing accounts and managing funds. However, some customers also noted a positive user experience, finding the interface smooth, modern, and easy to use, with seamless deposits and withdrawals. A few other people also felt that the customer support was responsive and helpful, and appreciated the variety of games and features offered.

What people talk about most

Payment

Consumers consistently express significant dissatisfaction with payment and withdrawal processes. Many report... See more

Website

Reviewers highlight negative aspects of the website. Many customers describe it as a "scam site" and advise... See more

Customer service

Clients share negative opinions on customer service. Many reviewers report that support teams delay, deflect,... See more

Response time

Customers consistently note negative experiences with response times. Many reviewers report that support... See more

User experience

Customers had ambiguous experiences with user experience. While some reviewers praised the clean, fast... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Blocked my withdrawal of own funds after sending Ethereum and withdrawing in Solana after wagering a substantial amount. Considering I had wagered over $1.5m USD over several months and was highly a... See more

Company replied

Rated 2 out of 5 stars

Just had to share m͏y͏ u͏n͏b͏e͏l͏i͏e͏v͏a͏b͏l͏e͏ e͏x͏p͏e͏r͏i͏e͏n͏c͏e͏.͏ O͏n͏ a͏ w͏h͏i͏m͏,͏ I͏ d͏e͏c͏i͏d͏e͏d͏ t͏o͏ s͏t͏a͏k͏e͏ a͏ s͏i͏n͏g͏l͏e͏ d͏o͏l͏l͏a͏r͏ o͏n͏ m͏e͏g͏a͏r͏o͏l͏l͏.͏i͏o͏ p͏r͏i͏z͏e͏ d͏r͏a͏... See more


Company details

  1. Gaming service Provider

Written by the company

Innovative crypto gambling & trading platform. Win and trade Bitcoin and Ethereum. Provably fair games. 1000+ slots and live games. Instant withdrawals.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 47% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Aftter little winnings in Sportbets…

Aftter little winnings in Sportbets they blocked my account acused of having multiple ones, in a totally mafia way of comunicating. Abusive Scam Site. Avoid at all cost.

January 13, 2026
Unprompted review
Rollbit.com logo

Reply from Rollbit.com

Hi there,

That doesn't sound right!

Can you please send us an email (from your registered Rollbit email address) to complaints@rollbit.com, noting your Rollbit User ID / Login Name and we can look into this for you.

Thanks
Rollbit Complaints Team

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Rated 1 out of 5 stars

Asked for KYC to withdraw

Asked for KYC to withdraw, I did it. And then they refused the KYC and banned the account. Now I cant withdraw my funds. AWFUL SCAMMER.

EDIT: everytime they say "send email to support blabla" already did and that's the support who banned the account and I cant get back my fund. Dont believe anything they say!

January 8, 2026
Unprompted review
Rollbit.com logo

Reply from Rollbit.com

Hi there,

That doesn't sound right!

Can you please send us an email (from your registered Rollbit email address) to complaints@rollbit.com, noting your Rollbit User ID / Login Name and we can look into this for you.

Thanks
Rollbit Complaints Team

Rated 1 out of 5 stars

They scammed me

They scammed me, deposited 2k usd, made a single winning bet and then I tried to withdraw, but they did not dend money and they blocked the account!!! Scammers!!

January 6, 2026
Unprompted review
Rated 1 out of 5 stars

Awful site

Awful site, do not use! Never hit bonuses.. when you do you barely get a 20x after spending 300x to get it. I must of hit 30+ bonuses and never had one where i actually made profit.. when i decided to cut my losses and withdraw after losing around 8k they wouldnt allow it and said i had multiple accounts which i dont. Stay clear!!

January 5, 2026
Unprompted review
Rollbit.com logo

Reply from Rollbit.com

Hi there,

That doesn't sound right!

Can you please send us an email (from your registered Rollbit email address) to complaints@rollbit.com, noting your Rollbit User ID / Login Name and we can look into this for you.

Thanks
Rollbit Complaints Team

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Rated 1 out of 5 stars

I’ve been playing Rollbit’s Diamond…

I’ve been playing Rollbit’s Diamond Strike game for almost 2 years and not a single time have I ever matched the 3 mega pink diamonds. Not once. I play regularly, and it honestly feels impossible to hit. At this point it just feels rigged, Rollbit is a scam — the odds don’t feel fair or transparent at all. two years I’ve been playing Diamond Strike, I haven’t matched the 3 pink diamonds even once.-crazy-
ROLLBIT will only take your money

January 5, 2026
Unprompted review
Rollbit.com logo

Reply from Rollbit.com

Hi there,

That doesn't sound right!

Can you please send us an email (from your registered Rollbit email address) to complaints@rollbit.com, noting your Rollbit User ID / Login Name and we can look into this for you.

Thanks
Rollbit Complaints Team

Rated 1 out of 5 stars

Deception

Be careful and cautious with this bookmaker. After winning $700, they debited my balance and didn't transfer it to my wallet. After contacting technical support, they kept giving me empty promises. Then they told me to provide email addresses for other accounts they have in my name. In reality, they don't have a single account. I have only one personal account, which I'm willing to use to undergo any verification. However, technical support has stopped responding and communicating. They simply took my funds without explaining the reason and attributing false information.

November 22, 2025
Unprompted review
Rated 1 out of 5 stars

A bookmaker who is a fraud

As for this bookmaker, I would not recommend it to anyone. I will explain my problem so that no one else has a problem. I played with them and lost some money after that I won 8000 at the bookmaker, the bookmaker paid me 2000 and after that they didn't want to pay me the rest under the reasoning that I have a double account, which of course is not true, but their excuse for not paying me the money. When I asked them for proof, they wouldn't give it to me, they just told me to admit that I have a dual account, to which I replied that I don't have one, which is the truth. After that they blocked me on the chat and comments on the bookmaker. Now no one answers my email anymore. I would not recommend anyone to use this bookmaker because if you get money you will not pay it back. The bookmaker is a big scam and that's why I wrote my problem so it wouldn't happen to someone else. I know they won't pay me the money because I can't contact them anymore, but don't open an account in this bookmaker, there are plenty of others so you don't have the same problem as me.

October 30, 2025
Unprompted review
Rated 1 out of 5 stars

rollbit is scam

rollbit is scam. i put several bet on sport and i win $600, and when i want to withdraw my money they ask for kyc and keep saying i have another account on their site. dont play on this site they will never pay your winnings.

December 19, 2025
Unprompted review
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Rated 1 out of 5 stars

Forget about it, they're rigged

I was interested in the futures trading part of the website, especially the Rollercoaster.
Seemed nice and fun, until I realized it's rigged!

They claim it is randomly generated with hash seeds that can be verified.
That's not the issue

The problem is they cut 5% from your profits and slip your positions HEAVILY.

You will notice there is ALWAYS a pullback when you close a trade, so it won't close where you click and the best part is they make it in such a way that slippage benefits them only.

If you close a trade and the slippage goes positive, they won't count it, they will give you the price you clicked at. buttttt if the slippage is negative, they are quick to deduce it from your trade. On top of the 5% commission.

Also, you will notice that your automatic "burst price" will ALWAYS be at a specific level where they know movement will go.

Go back and verify your losses, you will see it. No matter how you place a bet, they will find a way to burst it, no matter the multiplier. It's crazy.

Their discord is a joke, full of a bunch of scammers.

December 17, 2025
Unprompted review
Rated 1 out of 5 stars

I am having the same issues as majority…

I am having the same issues as majority of users here. Won fair and square and they refused the payout, asking me to KYC. I did all levels of KYC, they still refused after they initially said its fine and it will be paid out. Asked me to list them my previous accounts which obviously i have none. Afterwards i was directed to compliance which asked for information and never responded after that.

I am considering reaching out the license provider and going all over other sites to notify as many users as possible as this is obviously a repetitive pattern from their end on anyone that wins even a few thousand.

December 14, 2025
Unprompted review
Rated 1 out of 5 stars

Disgustingly dishonest and scummy…

Disgustingly dishonest and scummy website. After losing tens of thousands on my first account, they limited my betting to basically 0, forcing me to create more accounts to chase my losses. After finally winning some money back (while still being down overall significantly) they suspended my account and requested for kyc which i provided fully and asked for other accounts i had, which i also complied with. They proceeded to close my account and forfeit my remaining funds of close to 30k USD. When you are lose they have no issues with you but when you start winning they find bullshit reasons to suspend your account and forfeit your funds.

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

Deposited the £5 for their promotion

Deposited the £5 for their promotion. Festive fiver. Didnt receive the promotion bonus even though i followed the instructions. Live chat constantly not working. Very misleading promotions and very very poir rtp..

December 13, 2025
Unprompted review
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Rated 5 out of 5 stars

Been a Customer for Years, Great Experience

I've been a customer of Rollbit's for years, mostly playing the Rollercoaster and Crypto Futures games, and since I started I've read a number of negative reports as you see on this site. I'll be honest, the negative reviews have always made me nervous that whenever I win and try to withdraw I'll be blocked arbitrarily, but it's simply never happened after hundreds of withdrawals. I'm still nervous to this day, but due to my own personal experience I have to wonder if at least some of the negative reports are simply scammers who got caught and are writing retaliatory reviews. With any site like this there is going to be a bad element that tries to game the system

I don't know the full truth, that's impossible, but all I can do is report my experience. Other than minor site outages (which can be annoying when youre in the middle of a bet), I'd say my experience has been 5 stars and I love the games they offer and the flexibility with any time withdrawals and fast crypto deposits.

December 12, 2025
Unprompted review
Rated 1 out of 5 stars

seriously fraud site stay away from…

seriously fraud site stay away from this site
all scam i deposited 710 usd i bet 700 usdt i won after that they disabled my account total balnce 1270 usdt they are scammer please stay away from this site totally scam
😭😭😭😭😭
please stay away if yiu deposit fund
they stuck your all balance

December 2, 2025
Unprompted review
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Rated 1 out of 5 stars

Rollbit are scammers!!!!!

ROLLBIT IS TRASH!!! DO NOT USE!! I won a bet fair and square and the site basically STOLE my money. Frozen my account for no reason even tho I sent all my papers like a hundred times!! They keep my wins AND my deposit. Support literally told me to kick rocks. THEY ARE SCAMMERS SAVE YOUR MONEY.

December 8, 2025
Unprompted review
Rollbit.com logo

Reply from Rollbit.com

Hi there,

That doesn't sound right!

Can you please send us an email (from your registered Rollbit email address) to complaints@rollbit.com, noting your Rollbit User ID / Login Name and we can look into this for you.

Thanks
Rollbit Complaints Team

Rated 1 out of 5 stars

Stealing and fraud

They blocked my withdrawal. I won several thousand dollars betting on TOP football, German Bundesliga, Turkish Super League, Portuguese Primeira Liga, etc. I sent ALL requested documents, after which support requested a list of accounts that I have on the Rollbit. But I have only ONE account and I have NEVER had any others. They don't want to talk anymore, they demand a list that is impossible to provide. I can't withdraw my funds, they are simply stealing more than $5000 from me. I can provide any documents and any supporting screenshots of my HONEST winnings.

December 7, 2025
Unprompted review
Rated 1 out of 5 stars

Look at all the other reviews and…

Look at all the other reviews and comments. The site is so bad that I won’t lose more than $200 with them. The servers aren’t even linked up to the real slot providers but if their own. The bonuses are very bad I’ve gotten 7 last night and they all couldn’t pay over 5x. They are there to 100% scam you. You will win if let’s say you lost 5k, you might win $800 back. The slots all claim 98.57 rtp but it’s a dead spin every spin so more like 10% rtp. If they flag, I have proof of them scamming. They won’t get another penny from me.

December 6, 2025
Unprompted review

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