Roman Blinds Direct Reviews 

3,542
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful quality of the fabrics, noting that the materials feel exceptionally nice and the final products look wonderful in their homes. Consumers also mention that ordering is very simple, and they appreciate the helpful progress updates provided during manufacturing. Some reviewers were not happy with delivery delays and missing items caused by the courier services. A few other people also felt that the supplied wall fittings and brackets were flimsy, making the installation process much harder than expected. Additionally, some consumers noted that the pull chains provided were sometimes too small or required specific adjustments.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that the blinds are beautifully... See more

Quality

Clients share positive opinions on quality, consistently highlighting beautifully made products and lovely... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting very quick delivery times and... See more

Order

Users describe positive interactions with order, highlighting how straightforward and easy the process is... See more

Service

Customers had positive experiences with service, highlighting outstanding quality and competitive costs.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Blinds look great now they are installed, the stitching is neat and they fit fine. The materials are nice and the colours are really lovely. The clips/brackets supplied for fixing them to the ceiling... See more

Rated 5 out of 5 stars

I initially ordered a set of roman blinds for the living room a few weeks back. They look so great that I bought 2 more for other windows. The service has been outstanding and when I had an issue, Chl... See more

Company replied

Rated 5 out of 5 stars

I ordered a motorised Roman blind in a gold velvet. Not the easiest of thing to make. But I am delighted with the result. Well made, lovely material and hangs beautifully. We charged up the battery an... See more

Rated 5 out of 5 stars

Great quality great price. Our second Roman blind we’ve ordered and the delivery, quality and service has been spot on. From free samples to ‘keep in touch’ emails to remind you about your order pro... See more

Company replied



Company details

  1. Home & Garden

Information provided by various external sources

Guaranteeing quality and style in abundance, all of our roman blinds are made to measure in Yorkshire to our customers’ exact specifications. Browse through a vast selection of fabrics, which range from bold, flamboyant patters to simple designs in tasteful and understated colours.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.3

All reviews

(3,542)

65 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to follow ordering process

The ordering was easy to follow with good instructions on how to measure. There was regular updates relating to the order processing time, and the blinds arrived by the estimated date.

March 31, 2025
Rated 5 out of 5 stars

Great quality blind

This is our second blind and I’ve been pleased with both. Great colour selection, samples arrive very quickly, blinds are great quality. Would recommend and will use again

March 31, 2025
Rated 5 out of 5 stars

Excellent

The blinds I ordered are beautifully made, and the fitting instructions, written and also to watch, really helpful. Customer service experience was great - helpful, friendly

March 5, 2025
Rated 5 out of 5 stars

Alpaca Roman Blind

Easy website to navigate and an easy system to order.
Great quality blind with approximately a 2 week turnaround, which is mentioned in their information.
It was easy to install and looks brilliant at the large window on our landing.
I recommend this company.

February 4, 2025
Rated 5 out of 5 stars

Wonderful blinds from a wonderful company

Having used the sister company for wooden blinds and roller blinds, I’m not new to this company. However this is the first time having a Roman blind from them and I’m happy to say that the quality and service has yet again been brilliant. I sent for some samples, which arrived quickly, to help me choose the right fabric. Ordering was easy and although this blind took a little longer than usual, I’m very happy with my order. Ive always bought my window dressings from this company for years and I will continue to do so in the future. I highly recommend to all

February 11, 2025
Rated 5 out of 5 stars

Roman blinds West Sussex

From start to finish excellent service. The samples came through quickly, which helped us make our decision. We were kept informed throughout the process of ordering and making of blinds. They arrived within the time scale given. The blinds are good quality and easy to install. Would highly recommend this company.

January 31, 2025
Rated 2 out of 5 stars

Overall appearance

Having high expectations for the quality of the products received ( 2 set of curtains and one set of roman blinds), I was very disappointed to find that the stitching on the curtains was visibly creased and uneven. This flaw not only detracts from the overall appearance but also undermines the value I expected from this purchase. I believe this is a manufacturing defect and not in line with the standards of quality advertised. I spent a lot of money on these items!

January 21, 2025
Rated 1 out of 5 stars

Very frustrating and disappointing

Very frustrating and disappointing ! Placed an order beginning of Dec - the advertised delivery window is not to be trusted and now 6 weeks later after chasing (and chasing and chasing) I discover the product is not in stock despite having been advertised) advertised as such b) reassured my blinds were under production.

January 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Blinds

This is the 4th time I have used Roman Blinds. My latest blinds are fabulous. They are well made and good value for money and they arrived in a timely fashion.

December 27, 2024

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