The Roof Box Company Reviews 

The fulfilled my order and next day delivery and helped me out of a hole. i originally order from Halfords and they lost / messed up my order and left me to close to my departure date for a road trip so i chose these guys and ordered, received and fitted my roof bars before the other company could tell me what's happening and let me down again. i will use these guys again next year when i come to buy my own roof box. hopefully they will be just as good

The go to company. Brought various things over the fears and the service is what brings me back. Fast delivery. Easy returns (only needed it once) and knowledge of their products is first class. Nothing is too much trouble.

Many thanks for the Buzz Rack which arrived a day earlier than expected. I just want to let you know how pleased I am with the purchase. The rack is extremely well made and the attention to detail with the assembly and installation instructions was great.
Your member of staff who dealt with me on the phone (I think it was Lily) was very helpful.

I needed a bike rack for my e-bike and I found the right one from all the options on display. The BUZZ rack E-Scorpion is great and I got it fitted at an excellent price. Would recommend and I have already got my mates onto it. Cheers

Came here for a roofbox for our Doblo conversion.
Wanted to see the roofboxes in person rather than buy online. See our options and get exactly what we wanted.
The guys working gave us space enough to look and weigh things up but were on hand to ask questions.
So nice to not have pushy sales people.
The new show room is absolutely fantastic with lots of choice and help.
They do offer to fit your roofbox for you too.
It has only been open a week but I can highly reccomend this place and really do wish it gets all the custom it deserves.
Many thanks 😊

Second time user of their thule lock replacement/matching service which why I chose them again. It means you have one key for all the thule locks. This time around there was an issue with the refund you get for returning the old locks and they ensured it was cleared correctly

Purchased a set of roof bars for my Skoda Kodiaq 2024. Great product, arrived quickly, easy to adjust and install. Would definitely buy from this company again.

Extremely helpful and knowledgeable team with a fast delivery.

Bought a roof bar kit for my car from this company and I'm well pleased.
Arrived quickly and with full fitting instructions which made the job easy.
The bars are of excellent quality and really robust, they're also a fraction of the price of other so called "premium" brands!
I'd highly recommend the roof box company.

I ordered a bike rack from The Roof Box company and the product is fine. Delivery was pretty poor, to say the least. Despite selecting delivery instructions from the drop down menu on the website my item was delivered to the wrong building and abandoned out in the open having not been signed for or even left with anyone.They even made up a fictitious signature. I did not receive any notification that my item had been delivered and spent all day waiting for it. The tracking info later showed that it had been delivered, but only gave the name of a town for the location, a town 40 miles away! I called the roof box company who described the pictures they could see on the tracking info and I was able to narrow down where I thought they may have left it. After having to seek approval to view the near by CCTV and then approach an individual who had ‘moved’ my item, not to mention half a day of my time, on top of the previous day spent waiting, I found the bike rack.
Now, all of this is one thing but what really erked me was The Roof Box Company’s complete disregard for the situation or the trouble I had been put to by their chosen courier.
I would strongly advise not purchasing an expensive item from this company as there is a very good chance that the same will happen to you as once The Roof Box Company have your money they couldn’t care less what happens. Just go to one of the other suppliers, easy!

The roof bars are OK. But built to a low price and don't feel very secure as they flex on the mountings more than I like. The car (Kia EV6) doesn't have roof rails so the fixings are a compromise with clamps that tighten onto the roof edges in a way that leaves them a bit wobbly. I tried tightening them further but it stripped the screw thread and necessitated a replacement. For me, I needed to carry a kayak locally at low speed but I wouldn't want to go far or fast. There could also be an expensive question mark over what might happen if I tried pressing the sunroof button. Overall, fair enough for what I needed but no real faith in the design. However, I have no problem with TheRoof Box company regarding delivery which was efficient. Overall, my fault for buying the cheapest!

I had lost some rubber pads from the first set of bars I bought. On my second purchase I asked about replacement. All sorted with the help of Laura. She has gone out of her way to try to include them in my next delivery. Prompt and efficient, great service

Bought cruz rood bars for my Skoda Elroq.Arrived promptly and and all post- delivery enquiries dealt with in a friendly and helpful manner. I am not naturally good at DIY but did manage to follow the instructions and video clips to successfully fit the bars. Very pleased with them.

I am absolutely thrilled with my Uebler 2 bike tow bar carrier suited to tailgate vans. What an incredible piece of kit. Superb quality and so easy and hassle free to fit. Significantly better than anything I have owned before.
Order process and shipping were simple and timely. Highly recommend the Roofbox company.

Well roof box company you’re delivery service is great ha hai ordered roof bars on wed 6th at 13.08 paid express delivery tracked them for 2 days saying it was coming Thursday between 3.30 and 5.30 no show then said it was coming today same time tracked never landed I neede the roof bars for a holiday Monday that’s why I paid express delivery all I can say is very poor using cheap couriers and charging top rate for no service I’ll have to go to Halfords now and buy a set and god now’s when I’ll get a refund don’t use this company coustermer service only open mon to Friday 9-5 so I won’t get any contact until Monday thanks a lot

Ordered a Thule fitting pack for a set of existing roof bars and the item was despatched promptly and arrived safely. I did have a query regarding the pack and the time of despatch so contacted The Roof Box Company by telephone for advice. My call was answered promptly and the friendly operators were able to resolve my requests immediately. Happy to recommend

Great experience on all fronts. Products were top notch, delivery smooth. Very happy this company exists.

I've been a customer of the Roof Box Company a couple of times (different cars!). We've had to contact them a few times, to ask questions or get support, and they've always been prompt, polite, patient and really helpful. Their stuff is good value and has a good selection, but their real differentiator is great customer service. Would definitely use them again.

If there was 10 stars available, this company and their customer service staff would deserve every one of them. Never have I had such a positive experience with any company than this. Laura in customer service is an absolute godsend. I would recommend the roof box company to anyone looking for anything regarding accessories for outdoor activities that this company provide. THE best.

Great service from start to finish. The website was clear and easy to navigate, very useful whentrying to work out what would best suit our needs. Roofbox delivery was super speedy and with me within a couple of days. Thanks to all concerned. Would definately recommend.