While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

2.8

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.8

All reviews

(3)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They are huge scammers

They are huge scammers. Other reviews are right that they say they’re based in US but are actually a Chinese company. I ordered a dress for a wedding I was attending in early February of this year. After 2 weeks, it had not shipped out yet so I emailed them. They stated the dress was on “back order” and would ship out by end of the month. On March 15, I finally reached out to cancel my order because I had no dress and the wedding was near. They said a refund would appear in my account within 10 days. Two weeks went by and nothing. It’s a good thing I used PayPal for this transaction, as I had to file a claim with them. PayPal reached out and gave them 10 days to respond. They didn’t. If that doesn’t scream scam, I’m not sure what does. Had I not used PP, I would have not gotten my money back. Do not buy from them, they are dishonest and fraudulent.

February 3, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Terrible Company - stay far away

I had an awful experience with RoseDress. I ordered two dresses, and one of them looked great when I first tried it on—so much so that I removed the tag, planning to keep it. But within minutes, rhinestones started falling off. For the price, this kind of quality is unacceptable.

I contacted their customer service, and initially, they only offered me a 25% refund. I explained that the dress was clearly defective and expected a full refund. Eventually, they agreed to a return—but expected me to pay for return shipping to China. That alone says a lot.

Then they reversed their position and refused the return altogether because the tag had been removed—despite the fact that I didn’t wear the dress and it was falling apart minutes after trying it on. Most reputable companies would take responsibility and issue a refund for a defective item. RoseDress did the opposite.

I’ve since disputed the charge through my credit card company and will never shop here again. If you’re thinking about ordering from them—don’t. Save your money and avoid the headache.

June 6, 2025
Unprompted review
Rated 1 out of 5 stars

Buyer Beware

Beware you will not be able to return anything you purchase from this company for a refund without paying far more than the item itself. The return needs to go to China via USPS, and I was quoted $90 to ship from California with tracking (which is required).

May 6, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look