Bought just a silver paper clip bracelet size 7 but very hard to fasten with lobster clasp Dose not open very wide to fasten. Maybe a round clasp would work better. Size 8 is too big so I called to s... See more
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Review summary
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Based on these reviews
Fast shipping and easy to order from website. I ordered the sterling silver magnetic clasp converter for my charm bracelet. Unfortunately, the clasp wasn’t large enough so had to send back. Waiti... See more
Company replied
I really appreciate the selection of items to choose from, the prices, and the sales. Example: Of course I would like to buy diamonds, but there are some very nice pieces in white topaz or CZ that a... See more
The ring was just what I wanted for a left hand ring. However, it was a little loose and this morning while I was helping set up the booth for my quilt guild at the local arts festival the ring fell o... See more
Company details
Information provided by various external sources
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewelry includes diamonds, diamond jewelry, gold jewelry, diamond engagement rings, rings, necklaces, bracelets, earrings and precious gemstone jewelry.
Contact info
9 Ross-Simons Drive, 02920, Cranston, United States
- 800-835-0919
- customerservice@ross-simons.com
- www.ross-simons.com
4.2
Great
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Package arrived in short order
Package arrived in short order. Necklace looks great and my wife loves it.
July 30, 2025
Unprompted review
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Great all around experience
I really appreciate the selection of items to choose from, the prices, and the sales. Example: Of course I would like to buy diamonds, but there are some very nice pieces in white topaz or CZ that are very affordable, too. My orders come quickly, and are really well-packaged in their own little jewelry boxes.
July 21, 2025
Unprompted review
Had to return upon receipt
Had to return upon receipt. Don't fit post earrings????
July 23, 2025
Unprompted review
Reply from Ross Simons
We regret to learn the earrings didn't fit as expected. We understand how frustrating that can be and appreciate you giving it a try. Please reach out to us to clarify a bit more about what exactly didn’t fit? Your input helps us improve our product descriptions and ensure a better fit for future customers.
Great products
Great products, great experience. It was a wonderful gift from my husband for our anniversary and he loved the fact he didn't have to do any of the shopping LOL
July 28, 2025
Unprompted review
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Tears of joy.
Product was ordered as a birthday gift from a catalog picture and description. The gift received exceeded all my expectations. The packaging was exquisite, protecting the gold earnings in a secured pouch nestled in a drawer designed case. My wife's eyes exploded with tears of joy when she opened her gift. Thank you for a job well done.
July 26, 2025
Unprompted review
Exceeded expectations
The order process was easy. The item was beautiful and arrived right on time. I ordered a pair of 1 ct diamond stud earrings. They are gorgeous and exceeded my expectations.
July 27, 2025
Unprompted review
I purchased Ruby birthstone earrings&…
I purchased Ruby birthstone earrings& topaz birthstone earrings,both have exquisite settings. The sapphire necklace is elegant as the perfect gift for a special milestone birthday.
July 9, 2025
Unprompted review
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Received two beautiful gold hoops
Received two beautiful gold vermeil earring sets promptly and safely delivered to my mailbox.
July 24, 2025
Unprompted review
14k gold stud ball earrings
Well I order some gold stud ball earrings for my daughter but with the wrong backs. I’m lame but gal on the phone took care of everything when she called and we purchased the correct ones!
July 7, 2025
Unprompted review
I absolutely love my new ring
I absolutely love my new ring! It is so dainty and just so pretty!
July 12, 2025
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The necklace is beautiful, arrival not so much
The necklace is beautiful, however; it was sent without being secured in the box, and arrived with two bends in the chain. It would have been very easy to secure it in the box it arrived it, as it was clearly intended for this purpose. I don't know why the box was not utilized to protect this expensive piece of jewelry.
July 8, 2025
Unprompted review
Reply from Ross Simons
We regret to learn about the issue with your necklace. That’s certainly not the experience we want for our customers, especially with a piece as special as this one. All of our pieces are inspected and secured in their packaging before shipping. Although a rarity, sometimes packages can get jostled during delivery and issues like this can occur. We appreciate you bringing this to our attention—it helps us improve our packaging process to ensure every item arrives in perfect condition.
I got this ring to wear as a wedding…
I got this ring to wear as a wedding ring because I can’t get my wedding set on in the summer. This is a beautiful substitute. I feel very dressy wearing it.
July 25, 2025
Unprompted review
Great customer service
Excellent, safe shipping and quick delivery. I love the bracelet—it’s beautiful!
July 5, 2025
Unprompted review
Always the best experience!
Fast shipping and lovely pearl pendant at a good price point.
July 21, 2025
Unprompted review
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Reply from Ross Simons
We always hope that you love the item you receive, but we know things can look and feel different in person, so we offer 30-day returns to make shopping from home easier. Please reach out to us at (800) 835-0919, so we may assist.
Beautiful pearl necklace
Beautiful pearl necklace! Very happy with purchase and website experience.
July 16, 2025
Unprompted review
Fastest shipping ever
Fastest shipping ever! Always great quality of products!
July 15, 2025
Unprompted review
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