Bought just a silver paper clip bracelet size 7 but very hard to fasten with lobster clasp Dose not open very wide to fasten. Maybe a round clasp would work better. Size 8 is too big so I called to s... See more
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Review summary
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Based on these reviews
Fast shipping and easy to order from website. I ordered the sterling silver magnetic clasp converter for my charm bracelet. Unfortunately, the clasp wasn’t large enough so had to send back. Waiti... See more
Company replied
I really appreciate the selection of items to choose from, the prices, and the sales. Example: Of course I would like to buy diamonds, but there are some very nice pieces in white topaz or CZ that a... See more
The ring was just what I wanted for a left hand ring. However, it was a little loose and this morning while I was helping set up the booth for my quilt guild at the local arts festival the ring fell o... See more
Company details
Information provided by various external sources
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewelry includes diamonds, diamond jewelry, gold jewelry, diamond engagement rings, rings, necklaces, bracelets, earrings and precious gemstone jewelry.
Contact info
9 Ross-Simons Drive, 02920, Cranston, United States
- 800-835-0919
- customerservice@ross-simons.com
- www.ross-simons.com
4.2
Great
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Exactly what I wanted!
Exactly what I wanted!! Fit is perfect. Thank you so much. Venita
August 18, 2025
Unprompted review
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I was a little disappointed in how thin…
I was a little disappointed in how thin the rings were since I’ll be wearing these everyday don’t know how long they will hold up! But very pretty!
August 18, 2025
Unprompted review
Reply from Ross Simons
Thank you for sharing your honest impressions. It’s understandable to feel a bit concerned about durability, especially when they’re intended for daily wear. While the delicate design adds to their beauty, it’s important that they also stand up to everyday use. Of course, we want you to feel comfortable with your purchase, and you may return anything within 30-days of purchase.
Love the style,love pearls
Love the style,love pearls, love that you had my size with free shipping and received quickly
August 18, 2025
Unprompted review
I ordered the green jade bracelet
I ordered the green jade bracelet. The color is a dark grayish green. Not at all like pictured. I’m in the process of returning it. Hopefully I will get the green shown in the picture with the replacement. It’s aggravating and disappointing to have to stop and go through the process of returning the item.
August 14, 2025
Unprompted review
Reply from Ross Simons
Thank you for sharing your experience—we’re truly sorry the bracelet didn’t match the green you expected. We understand how frustrating it is when a piece arrives looking noticeably different from the photos, especially when jade is known for its rich, beautiful color. We make every attempt to photograph all of our pieces as accurately as possible but understand that color can vary based on screen resolutions and lighting. We appreciate your patience and hope the replacement reflects the true shade shown in the listing.
Received my items in a timely manner…
Received my items in a timely manner and the packaging was excellent.
August 15, 2025
Unprompted review
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Product is exactly as described
Product is exactly as described. Great delivery.
August 19, 2025
Unprompted review
“I bought the Italian pink and red…
“I bought the Italian pink and red murano glass heart charm toggle bracelet as a gift for my cousin, and she absolutely loved it! She said it was perfect in every way. The craftsmanship and quality are outstanding—truly beautiful and elegant. It made such a special gift, and I couldn’t be happier with the purchase. Five stars all the way!”
August 12, 2025
Unprompted review
Beautiful ring!
I was pleased with the selection. I was happy to find the ring that I wanted in the right size. It's beautiful and a good value.
August 13, 2025
Unprompted review
It’s a beautiful necklace
It’s a beautiful necklace. However the diamond circle tends to flip to the opposite side. I’m freedom it may open on its own and I may lose it.
August 11, 2025
Unprompted review
Reply from Ross Simons
Thank you for the feedback. If the diamond circle keeps flipping and feels like it might come undone, that’s definitely a concern worth addressing. We always suggest if a piece feels insecure, returning it might be the safest bet. You may reach out to us at (800) 835-0919 and we will be happy to assist.
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A LONGTIME LOVE AFFAIR WITH ROSS SIMON
I HAVE PURCHASED SO MUCH FROM ROSS SIMONS OVER THE YEARS UNDER MY CURRENT AND FORMER NAME. I LOVE THE FREE GIFT WRAP AND PRESENTATION OF JEWELRY AND FREE SHIPPING!WE HAVE 5 MARRIED CHILDREN, 13 GRAND CHILDREN PLUS SPOUCES AND THEIR CHILDREN AND ALSO LOTS OF WONDERFUL FRIENDS.... SO MANY BIRTHDAYS, ANNIVERSARIES ETC.TO BUY FOR. NOW YOU ARE ON AMAZON, TARGET ETC. WHICH IS ALSO AN ADDED CONVENIENCE AT TIMES. I DO WISH YOU COULD HAVE SOME REAL SUPER SALES ON YOUR LOW END JEWELRY OR LESS EXPENSIVE PROMO GIFTS. I UNDERSTAND HOW CRAZY THE COST OF EVERTHING IS NOW BUT SOME GREAT DEALS ,JUST A FEW, WOULD BE SO HELPFUL TO WE RETIRED FOLKS. MAYBE SOME YOU CAN STILL HAVE A SMALL PROFIT MARGINE BUT IT WOULD BE A GREAT SERVICE TO WE OLDER FOLKS. AND SINCE THESE GIFTS WE PURCHASE ARE MOSTLY FOR YOUNG PEOPLE IT WOULD BE GREAT ADVERTIZING FOR YOU. THAN YOU FOR BEING THERE FOR ME ALL THESE YEARS ANN M BULLIS
August 17, 2025
Unprompted review
A stunning Christmas Tree Ornament
Every year for 19 years, I have given my son and his family an ornament from Ross Simons. This year I chose the Christmas tree by Gorham. When it arrived, I was so pleased, as it is absolutely stunning! I usually present it to my daughter-in-law after Thanksgiving dinner. Since the Christmas tree is so beautiful , I might give it to the family in a very dramatic way. I can’t wait!
August 16, 2025
Unprompted review
Bracket broke and I had to pay $20 to…
Bracket broke and I had to pay $20 to send it back 😳
August 14, 2025
Unprompted review
Reply from Ross Simons
We regret the issue with the bracelet. You may always request a return label directly through our website, that will not require you to purchase shipping on your own. We did reach out twice with return instructions. Returns are processed within 48 hours of receipt into our facility.
color is off
As always, the order & shipping were flawless. unfortunately the color of the gold is not good. The color is very cheap looking, will be sending back
August 11, 2025
Unprompted review
Reply from Ross Simons
Thanks for sharing your experience—it's great to hear the order and shipping went smoothly, but it's a real letdown that the gold tone didn’t meet expectations. Depending on the gold content, (10K, 14K, 18K or plated) the color will look different to what you are perhaps used to. As always, we want you to be satisfied and are happy to accept items back for a full refund within 30-days of purchase.
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Beautiful gift for a friend
We needed a group gift for a friend who had just retired. We decided to buy her earrings but no one was shopping and I wasn't home. So I hopped on your website because I have always gotten beautiful jewelry from you. Sent everyone an email with some options and they all picked the small twisted hoops. We took her out to dinner the other night and she loved the earrings. Everyone else also loved them. Thank you! You made the job so easy and the earrings are beautiful!!
August 11, 2025
Unprompted review
Honest Photos, Great Prices, Fast Delivery
Online site is easy to navigate and shipping was quick. Lots of photos that match what you receive.
August 12, 2025
Unprompted review
Items were received on time &…
Items were received on time & beautifully packaged.
August 2, 2025
Unprompted review
Not as clear as I thought it would be
Not as clear as I thought it would be
August 12, 2025
Unprompted review
Reply from Ross Simons
Thank you for your feedback. We always hope that you love the item you receive, but we know things can look and feel different in person, so we offer 30-day returns to make shopping from home easier.
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I wish there is a necklace to go with…
I wish there is a necklace to go with the earrings and the rings.
August 11, 2025
Unprompted review
Perfect Size
They are exactly what I wanted for my second piercing. Simple, timeless, elegance. Thank you.
August 8, 2025
Unprompted review
Quick deliverThe Good and the Bady
Quick delivery; product as promised. Price seemed pretty high for what was purchased
July 28, 2025
Unprompted review
Reply from Ross Simons
We’re glad to hear the delivery was quick and that the product met your expectations. We understand your concern about the pricing — gemstone and jewelry costs can vary based on materials, craftsmanship, and design details, but we always aim to offer the best value.
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