Made three orders altogether. Returned items twice. One wasn’t the right choice, the other - the right size. Both returns went smoothly. Orders were also executed in a timely manner. Site experience w... See more
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See what reviewers are saying
As always Rossignol products never disappoint. Top quality, fine design. The order placed was delivered relatively fast, the product was packed with care and the parcel itself was solid enough to tac... See more
Handling of orders is fast, goods were sent quickly. But when there were hickups with Fedex, handling is slow. I have known for two days the goods are lost. Fedex confirmed it. What next? I am not tot... See more
If one is looking for the best quality ski and ski boots, I recommend this brand. Probably they don’t need a recommendation at all, since it is already a well-established brand in the ski community,... See more
Company details
- Winter sport Store
- Activewear Store
- Clothing Store
- Outdoor Clothing and Equipment Shop
- Outdoor Sports Store
- Winterwear Store
Written by the company
Rossignol was born in the French Alps in 1907. Icon of the past, symbol of the present; Rossignol, inspired by our roots and our exceptional historical heritage, builds the future every day.
Contact info
Rue Louis Barran 98, 38430, Saint-Jean-de-Moirans, France
- https://www.rossignol.com/contactus
- www.rossignol.com
4.1
Great
709 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Superb Customer Service!
I recently reached out to Rossignol to purchase replacement parts. To my surprise, I was greeted by a real person the moment I dialed their service number, and was quickly transferred to the right person for my needs. All inquiries were answered accurately and professionally, and my needs were taken care of promptly.
December 3, 2020
Unprompted review
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Worst delivery ever
I bought this item the 24th November, now it is the 3rd December I am still waiting for the delivery. Unacceptable.
December 3, 2020
Reply from Rossignol
Thank you for bringing this to our attention. A Customer Service representative will get in touch with you with a solution, soon.
First rate shopping experience.
Excellent Apres Ski Boots and excellent service from Rossignol. Would certainly buy again.
November 10, 2020
Unprompted review
Reply from Rossignol
Thanks for sharing your experience with us!
great sky jacket and great service!!!
great sky jacket and great service!!!! many thanks !!!!
October 1, 2020
Unprompted review
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I received any of my three orders…
I received any of my three orders disappointing 🤷🏼♂️
September 2, 2020
Unprompted review
Reply from Rossignol
Thanks for bringing this to our attention, a Customer Service representative will be in touch with you soon.
not so easy
Good Morning,
once the order launched, the delivery date was not available. I was waiting for that without news during several days. After a phone call to the Rossignol center, the problem was unblocked. Not so easy to retrieve my order in a announced date.
September 1, 2020
Unprompted review
Reply from Rossignol
Thank you for letting us know. Your feedback will help us making our service even better.
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it is 20 years experiance in…
it is 20 years experiance in manufacturing field.
July 15, 2020
Unprompted review
Reply from Rossignol
Thank you for your review! We'll do our best to get ⭐⭐⭐⭐⭐ next time!
Au top 👍👍👍
July 3, 2020
Unprompted review
On attend des articles produits en…
On attend des articles produits en France
June 10, 2020
Unprompted review
Reply from Rossignol
Merci pour vos précieux commentaires.
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Rossignol trainers
I liked the choice of trainers available, the price was reasonable and the shoes really good quality. I'm a highly satisfied customer
June 2, 2020
Unprompted review
Reply from Rossignol
We are glad to hear that! Thank you for your review!
Item was delivered with no problems
Item was delivered with no problems, I was kept updated via e-mail throughout the process. Excellent service from Rossignol, the product is good quality as well.
April 22, 2020
Unprompted review
Reply from Rossignol
Thanks for reviewing your experience with us!
Good quality ski gear
April 21, 2020
Unprompted review
Reply from Rossignol
Thanks for sharing your review!
Excellent service
April 15, 2020
Unprompted review
Reply from Rossignol
We always try to do our best, thank you!
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I've had good experiences with this…
I've had good experiences with this site. The products (jackets, pants, sweaters) I've purchased seem of very nice quality. Their response has been quite good, better than most brand-direct company sites.
April 14, 2020
Unprompted review
Awesome products
Awesome products! Love that they're doing apparel now and called their customer service to know what to buy and they were super helpful! Thanks!
April 13, 2020
Unprompted review
Fast shipping, great product!
Got the product super fast and love the look and feel of the jacket!
April 10, 2020
Unprompted review
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