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Received my Dress I ordered for my Event. It was in Poor Quality. I tried to return it,But was sent a replacement after I left my Event. It was returned and I never received my refund. I will NEVER another ITEM from thus company again. Communication and Customer Service is is very poor. Don’t purchase from them. They will SCAM you out of your money.
My order says delivered but it has not arrived, I’ve sent a few emails asking to investigate & help. Not once have they responded. Currently I have no items but they’ve taken my money! Very poor service. Somehow I feel they aren’t going to respond, so technically taken my money for nothing!
Good company. Reasonable prices. Delivery on time. The only thing I didn't like was that they send no email confirmations. No confirming your order or your shipments. You have to log onto their site. Cost more to return items to china than for them to ship them to you. Overall I recommend.
disgusting company they make you pay over the top very poor quality clothes and then when you have to send them back from the UK you have to pay like £30 so from £75 what was I left it’s disgusting how you’re ripping people off if I’d known I had to pay for the packaging I would’ve sold them in the UK, and you lie to people Lydia anybody who wants to see the transcript please contact me and I will send them to you and show you
I would not recommend this company to anyone.The returns address is in the America .The cost of postage is probably going to cost you more than the goods you buy .It is not a uk company.Colour white is cream.Not happy as you just get same email sent.Even when you upload proof of return to show postage recipt.I can see this is going to a company hard to get money refunded back.
Sorry I ordered from them. Orders 2 tops and material cheep rubbish .can’t return as it would cost more in postage.so disappointed .
An excellent service
The order arrived super fast
The clothes have a very good quality. Super satisfied and highly recommend.
I am obsessed with this company!
I can’t believe the quality of the clothes for the price.
Such an amazing experience and everyone who is behind Roswe is absolutely amazing and friendly and the delivery came so quick!
Recommend!
I would like to compliment Sunshine, for the excellent customer service she provided. Sunshine helped me to sort out discrepancies with my account and orders. Sunshine's professionalism and eagerness to get to the root of the issue was beyond my expectations, it was exhilarating.
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