A huge and comprehensive range of whiskies to suit all tastes and all budgets. We were visting from Australia and were given first rate customer service and attention. The staff member was happy to sh... See more
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Established in 1991, we have become known worldwide for our excellent whisky range at our home here on the Royal Mile opposite St Giles Cathedral. Our friendly and knowledgeable team have between them more than 100 year's experience helping people get the best bottle. We also bottle our own whiskies that we think are excellent - so you can always trust to find something unique that you can't get anywhere else.
Contact info
379 High Street, EH1 1PW, Edinburgh, United Kingdom
- 0131 524 9380
- contact@royalmilewhiskies.com
- www.royalmilewhiskies.com
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Everything arrived intact in a couple…
Everything arrived intact in a couple of days. Great
Great service from local business
Nothing specific to be honest, just a solid reliable service, with a great selection and good prices. And more importantly, good to support a local business.
Service is impeccable
Service is impeccable! Delivery is extremely swift, and the packaging of the goods is 100% professional. Customs handling by DHL is a breeze. Only one place to go if you want to buy whisky online - RMW!
Excellent selection and reasonable…
Excellent selection and reasonable prices. Speedy service and gets up to Shetland in 2 or 3 days max. Brilliant choice available and some hard to find malts. Highly recommended.
On the ball with everything
On the ball with everything, salute you all. A big thank you.
You are quick.
You are quick.. the paket 📦 was well done.. the bottles came whole to me… but it would be nice if we could buy your product without customs costs… (due to you are not EU..) I would buy it for sure more often if I wouldn’t have to pay customs costs… thank you
Ordered Tuesday
Ordered Tuesday, arrived Wednesday. Well packaged and secured. Can't fault RMW or their courier.
Great Scottish Whisky Store
Good price on the whisky I ordered and received very quickly indeed. Well packaged too.
Bottle ordered for a great price and…
Bottle ordered for a great price and delivery was very quick.
Couldn't believe the discount offered.
Will order from here again.
I was visiting Edinburgh and my tour…
I was visiting Edinburgh and my tour guide Alec advised that your company was the best for liquors in Scotland. I purchased six bottles of several gins and had them shipped to my home in the USA 🇺🇸. They arrived this week and I'm enjoying one today. I wish I could visit more often!
Fantastic customer service when a…
Fantastic customer service when a delivery went wrong- really impressive and will buy from these guys again.
Ordering went smooth and fast
Ordering went smooth and fast. The first bottle tasted as expected acc. description and what I was hoping for. The other one is still closed.
We had an amazing experience with Royal…
We had an amazing experience with Royal Mile Whiskies. In the shop, the team was very helpful and really took their time to help us find just the right scotch whisky for my dad. The shipping process was perfect, and the bottle arrived on time. AND, the whisky is phenomenal! We will definitely be back. Thank you!
Broken Tracking Link
The selection of whiskies is pretty good, but the tracking link in the confirmation email didn’t work. 12 days later and I have no idea if my order is even on its way to me.

Reply from Royal Mile Whiskies
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