Rapid Response Team - Florida Reviews 

108
•
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Hurricane Isaias left an oak tree in my backyard on top of my pool cage. The hurricane happened on Friday night. The tree was gone by Monday afternoon. All photos and documentation were able to be si... See more

Company replied

Rated 4 out of 5 stars

The painter and decorator, Arek, was brilliant. Did an excellent job and left everything nice and tidy. We'd had a leak in the porch and the paint had blistered and come away from the wall. After... See more

Rated 5 out of 5 stars

Two great young men, Logan and Bobby, just left our house after three days of working to remove mold from an area in the ceiling. They were always informed us as to what they were doing and why the... See more

Rated 5 out of 5 stars

The Rapid Response Team (Jesus, Carlos, Jacob, Adam and the rest of the staff) did a great job on the mold remediation in our house. They were very quick to respond to our initial request, and were a... See more

Company details

  1. Water Damage Restoration Service
  2. also in
  3. Building Restoration Service
  4. Fire Damage Restoration Service

Written by the company

The Florida-based Rapid Response Team is a leading industry expert that provides residential and commercial customers with immediate emergency response and complete restoration services. We get your home or business back to normal quickly after a disaster. Rapid Response Team was established in 2008 and has grown each year, successfully providing emergency mitigation services for emergencies anywhere in Florida, southern Georgia, and southern Alabama within one hour.

Disaster Strikes Quickly. So Do We.

Written by the company

If you’re experiencing water damage in your home, do not delay – call the Rapid Response Team! 888.410.7274.
Thousands of commercial and residential customers throughout Florida put their trust in Rapid Response Team for their remediation and disaster recovery.

Contact info

3.8

Great

TrustScore 4 out of 5

108 reviews

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3.8

All reviews

(108)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Shyton was the representative was awesome!!!!!

Shyton was the representative that worked in my home he was professional, on time very flexible, walked me through everything that was going on. And definitely gave me some peace of mind about the work getting done on his side.

August 4, 2021
Unprompted review
Rated 5 out of 5 stars

They are simply amazing

They are simply amazing. A tree fell on my home knocked the power out and the whole left side of my home, blocking my driveway so I couldn’t even leaving. I called my insurance and they were to my house in a matter of hours. Removed the tree and the talk me through the whole process. Greeting me with a smile each day, and communication was always on point. They treated my home like their home. Helping bag things up removing all debris. I can’t say enough about this team. Darnell, Shia, and Ryan are complete live savers.

August 3, 2021
Unprompted review
Rated 5 out of 5 stars

Great fast service.

The tech was very quick and polite and thorough in his response. He explained everything and provided a lot of detail about what would be going on with the machines and how everything worked. He was very respectful of our home and the situation.

July 24, 2021
Unprompted review
Rated 5 out of 5 stars

We had the pleasure of having work done…

We had the pleasure of having work done by The Rapid Response Team of Jacksonville specifically Devonte Stamps team. They were on time, very helpful, courteous and professional. Not only were they extremely proficient, they were also very fast and accurate! Shyton and Thomas (The Jacksonville FL Team) were so great at what they do! We are very happy with their work and would refer them to anyone looking to have work done here in the Jacksonville area!

June 1, 2021
Unprompted review
Rated 5 out of 5 stars

We had a overflow of water in our home…

We had a overflow of water in our home and our insurance company referred us to Rapid Response Team in Bradenton. They called right away and send someone out. All I know, is they send the right person for the job, his name was Jesus. Jesus walked us through the whole process, and explained everything. He included us in the process and let us know what he was doing every step of the way. Workers like that need to be credited for all their hard work.

July 13, 2020
Unprompted review
Rated 1 out of 5 stars

WORST COMPANY EVER!!!!

I worked for Rapid Response for almost 6 years and one week before covid-19 hit I was fired with no notice. The branch manager in Bradenton is shady and a liar. AVOID THIS COMPANY AT ALL COSTS!!!!

May 11, 2020
Unprompted review
Rated 1 out of 5 stars

i was coming back from the Bay Pines Va…

i was coming back from the Bay Pines Va one day and a white guy shaved head porkchop looking sideburns was switching lanes and ran me off the road and i know he didn't even look to see me because i could see in his side mirror. Cool whatever. Not even a couple minutes later this jacka$$ does it again. So i hunk the horn and move in front of him because obviously bouncing around his truck to his music is or whatever he was doing hold his phone up while he was driving was more important than other drivers safety. Then he pulls up beside me and starts taking pictures and laughing like he was going to do something. highly doubt it. you sir, are very lucky.

February 5, 2020
Unprompted review
Rated 2 out of 5 stars

Rapid response did a great job on my…

Rapid response did a great job on my parents home last month all was great until the roofing company they contracted HD roofing arrived the roofers looked like they were minors so we were extremely worried the whole time of any injuries or falls happening on the property glad nothing happened the supervisor Was a heavy set guy who was extremely unprofessional and couldn’t answer any questions directly didn’t seem to knowledgeable this is the second time using RR but after this experience with there roofing company not sure I would recommend or use them again.

January 18, 2020
Unprompted review
Rated 5 out of 5 stars

Two great young men

Two great young men, Logan and Bobby, just left our house after three days of working to remove mold from an area in the ceiling. They were always informed us as to what they were doing and why the were doing the procedure. Very polite and worked non stop to complete the project. Would recommend them anytime. Thank you Logan and Bobby and Rapid Response.

Richard and Barb Doxstader

November 25, 2019
Unprompted review
Rated 5 out of 5 stars

Very professional and reliable

Very professional and reliable. They area setup in a very efficient way with a project manager always in charge, who addresses all the questions and request you have and cascades down to contractors or people actually doing the job. They go the extra mile ensuring you are satisfied with all aspects of the work, from choosing the materials to all the finishing touches. I was always informed of the timeline they were working with and they made sure all the time that I was in understanding on any delays.

September 13, 2019
Unprompted review
Rated 1 out of 5 stars

Still waiting for project completion almost 3 months later!

I was pleased in September 2018, but not this summer, when repairs were necessary following multiple roof leaks from the original job! I first contacted RRT on June 17. The roof repair happened TWO MONTHS later, on August 14, but the inside repairs (small areas of water-soaked ceiling and wall) are STILL not done as of September 12! No one from RRT has checked back to see how things are going.i just messaged Owen Romero of HD Roofing about the unfinished work, and he claims his guys told him they had completed the inside. Nope.

September 12, 2019
Unprompted review
Rated 3 out of 5 stars

Poor job done

This repair your rapid Reponce done to this home I would be I would say the painter did a terrific job the repairs were never completed paint all over the front yard and the front outside wall has rust stains from the roof not being done probably

September 5, 2019
Unprompted review
Rated 3 out of 5 stars

Almost everything was OK

Almost everything was OK, exception: It was my understanding that Rapid Response would see the installment all the way through, but they did no as Replacement of a single 48" flourscent light did not get done. It was done by me

August 29, 2019
Unprompted review

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