The line worked fine, until it didn't. Then the nightmare of trying to get a hold of a human being started (They only work online, with chats.) I assume the staff have multiple conversation at a go b... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Moved homes recently and the cancellation on one end and connection at the new location happened seamlessly. I was able to communicate with their sales team via WhatsApp and they responded quickly. Wh... See more
YANGA is an absolute star! Thank you so much for your quick and promt assistance regarding my issue. Within less than 5min my account was sorted and up and running once again. Keep up the g... See more
I got wifi from RSAWEB in november 2025. I was under the impression that it would be paid by debit order. As I did not see any deductions on my bank account I queried today. After 2 months the compa... See more
3.4
Average
327 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Yanga was helpful and answered my…
Yanga was helpful and answered my questions
March 10, 2026
Unprompted review
Yanga is amazing
Yanga is amazing! Thank you for understanding and assisting me
March 10, 2026
Unprompted review
Yanga was amazing
Yanga was amazing , he helped me so quickly and efficiently
March 9, 2026
Unprompted review
RSAWEB offers poor unprofessional…
RSAWEB offers poor unprofessional service. Since being with RSAWEB our internet connection has never been so pathetic and attrocious! Anyone out there looking for a service provider STAY AWAY FROM RSAWEB, save yourself endless frustration and NO SERVICE assistance at all.
March 7, 2026
Unprompted review
Fast customer service without hassles.
March 6, 2026
Unprompted review
great service by Yanga
was a bit slow as they were very busy with queries. other than that it was brilliant service and my issue was resolved
March 5, 2026
Unprompted review
Yanga helped me out with my problem…
Yanga helped me out with my problem within a few minutes,fast ,precise and easy to work with.
March 5, 2026
Unprompted review
Yanga was quick,courteous and knew what…
Yanga was quick,courteous and knew what she had to do.
Unreservedly recommended.
March 5, 2026
Unprompted review
Quick and excellent service
Quick and excellent customer service from Yanga
March 4, 2026
Unprompted review
Customer service is best 5 star business
March 4, 2026
Unprompted review
I spoke to Yanga
I spoke to Yanga, who understood what i needed and made it happen instantly and seamlessly
March 3, 2026
Unprompted review
Yangq helped me alot
March 2, 2026
Unprompted review
I will never use RsaWeb again
I was a faithful and loyal customer for 3 and a half years. I finally had to move and then I asked them for a cancellation. It was reported to me that I owe them a claw back fee for not completing my agreed contract of 12 months. I disputed this as I have been with them for 3 and a half years. Needless to say they stole my money.
Instead of being a happy return customer seeking them out at any new residence I will never use them again.
They’ve lost me as a customer as its quite clear what their strategy is - it is not customer service. Its greed.
I would recommend choosing a provider where theres no clawback fee, theres no notice, and you can go month to month like Cybersmart. Power back to the customer.
March 1, 2026
Unprompted review
Thank you YANGA
Thank you YANGA for your help this morning getting me back online 👍
February 27, 2026
Unprompted review
Yanga was so helpful and efficient and…
Yanga was so helpful and efficient and he sorted my query and helped me in .invites. Thanks Yanga for the understanding and help. Amazing service!
February 27, 2026
Unprompted review
Yahga helped Me So Willingly
Yahga helped Me So Willingly. He was amazing, but professional. Professional but chatty and treated me with so much caring, I felt treated like a friend. Not many people do that, so I appreciate it so much.
February 25, 2026
Unprompted review
Never had any issues.
I've never really had issues with them. Prices and packages are great. Even got myself an upgrade at a lower cost when my initial package no longer existed. Customer services are quick and on the ball ALL THE TIME.
February 26, 2026
Unprompted review
Detailed response received from Yanga
Detailed response received from Yanga. Although it took some time, Yanga assured me with detailed responses and confirmation to keep me at ease, regarding my account.
Super pleased by the support received!
February 26, 2026
Unprompted review
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