RS Electrical Supplies Reviews 

7,188
•
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

So impressed with this company, I even forgot an item which they added to the order with no dramas, arrived in a couple of days and was exactly what they advertised. My new go to electronic supply sho... See more

Rated 1 out of 5 stars

If I could leave 0 stars I would. Purchased Satin Brass fittings and paid £16 delivery, took more time to arrive than is OK for the delivery charge. Arrived and they are labelled Victorian Satin Bra... See more

Company replied

Rated 5 out of 5 stars

We're very happy with the product selection and quality that we've ordered from RS Electrical Supplies. Our order was delivered promptly and we are impressed with the customer service.

Rated 1 out of 5 stars

Misleading advertising: Ordered VPAB4125BK, received VPAB412BK. Customer service admitted the advertised code was made up. Sent me 2 different products at double the price to build myself. Unfa... See more

Company replied

Company details

  1. Electronics Store
  2. Boiler and Heating Service
  3. Electronic Spare Parts and Components Store
  4. Lighting Store
  5. Security Equipment Store

Written by the company

Since the company was established in 1990 R.S.Electrical Supplies have become an efficient and reliable eletrical supplier to the trade and industry. We are proud to be part of a national consortium of buyers, the IBA, which enables us to offer customers the best prices on the market. With over 40 years eletrical experience we offer a friendly and helpful service to all our customers. We also offer a fast efficient delivery service and consider ourselves No 1 in our field.


Contact info

3.4

Average

TrustScore 3.5 out of 5

7K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 month

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3.4

All reviews

(7,188)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent

The cam lock on my Europa plastic enclosure broke and I needed to replace it. Found one online with RS Electrical. Called them. Very professional and helpful staff confirmed the part would fit the enclosure. Ordered online. Pain free. Fuss free. Delivery within 2 days. Kept fully informed re delivery details.
Part fits perfectly. Job done.
Would highly recommend this company.

April 4, 2023
Rated 3 out of 5 stars

Non-arrival of urgent website purchase …

Urgent website purchase (showing 4 items in stock). No dispatch notice, so a chase up call after a week. Item needed to be ordered. 1 week later, same procedure. Customer service very friendly and helpful but it took 16 days for my item to arrive for an unhappy client. The company appears to have no outstanding orders system. But good range of stock.

April 2, 2023
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Rated 5 out of 5 stars

Fixtures and fittings

Having just decorated i decided on chrome light and plug sockets, the items arrived within a reasonable time and are very good quality. The fact the price is good is a bonus.

March 27, 2023
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