Delivered on time, bad news bath was scratched and damaged. Advised rubberduck of problem, replacement Delivered next day no hassle. Everyone has problems sometimes but its how you respond which is... See more
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About Rubberduck Bathrooms Ltd
Written by the company
Rubberduck Bathrooms is a small, family owned independent bathroom supplier.
Since 2006 we've provided our valued customers with a wide range of popular branded bathroom products, all at trade prices. Including brands such as Villeroy & Boch, Scudo, Multipanel, Abacus, Roman, Jaquar & many more.
We specialise in full bathroom suites, bathroom wall panels, shower trays, shower enclosures, bathroom furniture, bathroom radiators, wet rooms and much much more.
We sell online across the entire UK with showrooms and trade desks in the Redcar & Middlesbrough area, you can pop down and have a chat with the team too!
Contact info
High Street, TS10 3DD, Redcar, United Kingdom
- 01642 913 727
- contact@rubberduckbathrooms.co.uk
- www.rubberduckbathrooms.co.uk
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Replied to 50% of negative reviews
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Good materials at great prices delivery…
Good materials at great prices delivery of wetwall took a little longer as I’m in Scotland but overall happy with the service I’ve already had another customer order their bathroom and will soon be ordering more.
You passed the 'Ronseal' test
You passed the 'Ronseal' test, i.e. you did what it said on the tin. Also provided a little helpful feedback via email.
Delivery driver very reluctant to put…
Delivery driver very reluctant to put delivery in garage. Drive way delivery only.
Great value and quick delivery
Great product
I’ve bought and used the Abacus wall board kit from Rubberduck before…it was so easy to use I bought it again for the other half of our bathroom. Great value for money plus peace of mind against leaks, what more can you ask for? It was delivered undamaged by a lovely, friendly guy who had to navigate a tricky path in the dark. All in all an excellent experience and service. I can recommend.
Great service
Great service, fast delivery and very good communication. Thank you.
Generally very good with competitive…
Generally very good with competitive prices.
Missing some adhesive but I am confident Rubberduck will quickly ship out the missing items .
Needed a specific toilet seat
Needed a specific toilet seat. These peeps had the correct one. Ordered it. Turned up and fitted all with in two days. Exactly what I needed a quick and efficient solution! Highly recommend
Seems to be of good quality
Seems to be of good quality, very fast delivery, surprised at cost of delivery which I felt was a little high!
Very quick to deliver
Thank you Rubberduck Bathrooms for a…
Thank you Rubberduck Bathrooms for a really good experience doing business with you
Had to call support for assistance with ordering and Harvy was very helpful and made ordering easy and stress free
Delivered within 2 days. Called when on way and then the delivery man was fantastic. Very helpful bringing the extremely heavy slate shower tray to the house. All in all a great company to do business with and will definitely use again.
Thank you
Shocking service
Shocking service
I made a huge order. With this firm
Only half the order never turned up
Fitter had to cancel through this
Which was inconvenient for use and him
Phoned and promised a phone call Monday 9am
Never happened
It never happened because there where busy
So get more staff if you are a busy firm
It was never delivered from the company
Rubberduck buy from
But Rubberduck never chased this up
I would never buy again from Rubberduck
Be warned
There don’t care if it’ caused inconvenience to me or the fitter .
Then promised another delivery never turned up on the date promised .
I returned surplus supplies
I was charged £20 to pick it up
The fault of Rubberduck staff ordered to much .
Then I’m having to fight to get my refund
Still haven’t received my refund
Absolutely shocking firm
Please stay well clear
Excellent customer service throughout delays caused by third parties
Rubberduck sourced a non-standard shower panel for us from the manufacturer. Unfortunately the UK distribution chain for the brand failed to mention that they would not immediately place the order with the manufacturer. Jarred was proactive is chasing up both the distributors and manufacturers throughout the delays, and communication by email and phone was excellent. While the whole experience took months longer than quoted, this was due to fault with third party distributors (over which rubberduck had no choice or control) and the customer service with rubberduck themselves was excellent.
Great product
Great product, good price, rapid delivery and good communication. Couldn't want for more
Nice panel but slightly bowed
Delivered on time
Delivered on time, bad news bath was scratched and damaged.
Advised rubberduck of problem, replacement Delivered next day no hassle.
Everyone has problems sometimes but its how you respond which is important. The response was excellent quick efficient and kept me upto date .
Would have given a five star without the initial problem
A+++ Service
on time delivery and great quality
on time delivery and great quality! thanks.
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