I hadn't heard of Run Charlie before, so I was nervous about placing an order with them. I even called their customer service to find out how long they'd been in business (around 10 years I was told).... See more
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Review summary
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Reviews shaping this summary
Found this website when looking for Women's Regatta trousers and they sure are competitive in pricing. Bought some Highton Trousers II for my volunteering work and they were at least £20 cheaper than... See more
Fantastic, ordered on Wednesday received on Friday, super fast delivery. The coat I ordered was perfect, just as advertised and so much cheaper than other companys. Would highly recommend, I will be u... See more
Easy to follow ordering on line, ordered on Sunday delivered Wednesday. The coat is exactly as described and is excellent. I did not hesitate with the order as I saw that there was a telephone number... See more
Company details
Written by the company
We are a forward thinking e-retailer bringing you tried and tested clothing, top brands and the best possible prices. Customer service is important to us and we want you to feel that you can buy with confidence.
Contact info
Unit 6, Durton Business Park, PR3 5LR, Preston, United Kingdom
- 01772 230331
- customerservice@runcharlie.co.uk
- www.runcharlie.co.uk
4.9
Excellent
366 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fabulous ski pants
Fabulous ski pants, a perfect fit and great quality. Very easy to navigate website and to order, delivery was very prompt too.
February 24, 2026
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easy ordering quick delivery and kept…
easy ordering quick delivery and kept informed
February 23, 2026
The Regatta boots
The Regatta boots I ordered were delivered promptly. The regatta quality is always good. Thank you.
February 23, 2026
Good prices and service
Found this website when looking for Women's Regatta trousers and they sure are competitive in pricing. Bought some Highton Trousers II for my volunteering work and they were at least £20 cheaper than other sites. Ordered on 22nd Feb and delivered on the 25th Feb. The trousers are so comfortable so looking at ordering some more.
February 23, 2026
Let you order but then can’t supply.
I ordered an item of clothing that I really wanted and was chuffed when I found it in my size on Amazon supplied by RUN CHARLIE. Several days later I received a Message from the company to say they could no Longer supply it with no real explanation. I therefore have no trust that this company will be able to supply even though there are some nice looking gear on their website.
February 12, 2026
Unprompted review
Reply from RUN CHARLIE LTD
We are sorry that your order was not successful. On this occasion, your item had been mislabelled by our supplier and was not available for dispatch. When this error was realised, your order was immediately refunded in full. If you reach out to us at Run Charlie customer support, we are confident that we can assist you in finding a suitable replacement.
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Run to Run Charlie!
I hadn't heard of Run Charlie before, so I was nervous about placing an order with them. I even called their customer service to find out how long they'd been in business (around 10 years I was told). I read their positive reviews on Trustpilot and elsewhere and after some more due diligence, I bought a Didriksons parka I'd been scouring the net for. Run Charlie's price was by far the cheapest! I ordered it on Friday morning and it arrived on Saturday morning; within less than 24 hours! I've had bad experiences with their courier, Evri, with other companies in the past, but they delivered the parcel today without issue. The parka is perfect and fits really well. I will definitely put Run Charlie at the top my search list for any future winter or activewear purchases!
February 7, 2026
Unprompted review
Brilliant service and the delivery was…
Brilliant service and the delivery was so quick. Would use again .
January 29, 2026
Great company
I hadn’t heard of this company before, so very pleased to have ordered from them. The service was excellent and was extremely happy with my purchase which was also at a great price. Many thanks and keep up the good work
January 28, 2026
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Excellent service from start to finish.
January 27, 2026
Easy to order
Easy to follow ordering on line, ordered on Sunday delivered Wednesday. The coat is exactly as described and is excellent. I did not hesitate with the order as I saw that there was a telephone number to contact if needed
January 26, 2026
Great value for money
Great value for money. Item delivered quickly and in perfect condition.
January 2, 2026
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Quick and easy to place order and pay
Quick and easy to place order and pay. Really quick delivery especially over New Year. Best price for coat, fits well and thick enough to keep cold out.
December 29, 2025
Great company delivery was really fast…
Great company delivery was really fast and kept me well informed of my order via email. I would highly recommend this company
December 30, 2025
Great Service
Child's Regatta d**robe. Originally bought the age 3-5 for a small almost 5 year old but passed that one to an almost 3 year old and reordered the identical robe for age 5-9. The fit is great and they love the colour - two shades of blue with a pink lining. Well made, Great service from Run Charlie. Delivered quickly.
December 29, 2025
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Excellent service from a company I didn’t know existed
Item arrived quickly and was just what I wanted.
Kept informed of my order from start to receiving it
December 30, 2025
Excellent quality and good value
Excellent quality and good value. Very quick delivery too.
December 29, 2025
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