RxSport Reviews 

16,594
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 787 reviews, reviewers overwhelmingly had a great experience with this company and appreciate the reliable service. Customers frequently praise the excellent product quality, gorgeous designs, and competitive prices available across a wide selection of fashionable eyewear. People mention that the online purchasing steps are remarkably straightforward, and items usually arrive securely packaged and exceptionally fast. Helpful support teams readily assist buyers whenever questions arise or when specific product adjustments are needed. Some reviewers were not happy with unexpected delivery delays, postal mishaps, and sudden online order cancellations. A few people experienced frustrating situations where packages arrived significantly later than intended or transactions were halted unexpectedly.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting that items such as prescription sunglasses... See more

Delivery service

Customers report overwhelmingly positive experiences with the delivery service, frequently highlighting fast... See more

Service

Users describe positive interactions with service, highlighting a consistently seamless and hassle-free... See more

Order

Consumers find order to be positive, highlighting an easy-to-use website and a straightforward, smooth... See more

Price

People report high satisfaction with the competitive and affordable price of products. Consumers appreciate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish a professional experience. Every detail is taken car of and any queries answered quickly and clearly. My third purchase and every one of them has been completed to a very high sta... See more

Rated 5 out of 5 stars

Using that well known phrase, did exactly what it said on the tin. A quality product, at a competitive price, supported by an easy purchasing process. Would use the services again, without hesitatio... See more

Rated 5 out of 5 stars

Excellent once again. Quality, service and speed of delivery are always perfect and website descriptions very accurate. If ever your answer can’t be found, a quick message is always answered fully a... See more

Rated 5 out of 5 stars

Ordered a pair of sun glasses from RX Sport, when they arrived, there was a manufacturing problem, phoned up the help line, new set sent out in less than 24hour!!!! Great customer service, great comp... See more



Company details

  1. Sunglasses Store
  2. Glasses Store

Written by the company

Experts in sports eyewear, RxSport offer impartial advice to maximise your sporting vision. We specialise in prescription eyewear, but also offer a wide range of off-the-shelf sunglasses, goggles and ski helmets. We have partnerships with all the leading brands, including Oakley, Ray-Ban, Rudy Project, Smith and Bolle.

Why RxSport?

Written by the company

Official Products
Free Delivery & Returns
Excellent Prices
5 Star Service

Contact info

4.9

Excellent

TrustScore 5 out of 5

17K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.9

All reviews

(16,594)

757 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy on-line

The whole process was quite straight forward. I wanted prescription running glasses. I think choosing sample frames to trial before buying is an excellent idea. The lady I spoke to to set up the trial with the frames was very helpful and explained everything really well. After the trial when I knew which frames I wanted the ordering process was easy enough to follow. And once the order was submitted I was kept up to date with the progress of the order. I have the glasses now and have started using them. The fit is perfect for me. There is no movement when running and I can't actually feel myself wearing them. All in all very pleased with my purchase.

May 20, 2026
Rated 5 out of 5 stars

Persistence in getting it right

In my case, I couldn't see anything through my wildly expensive Maui Jim progressive lenses using a prescription I know to be current and correct. A vision consultant at RxSport didn't bat an eyelid and undertook to fully understand what I was experiencing before commissioning a remake of the lenses. I dreaded having issues with this from a distance but the resolution (whilst not absolutely perfect in terms of the effectiveness of the remake) has been drama-free, cost-free and quite fast. I'd trust that RxSport are interested in resolving customer issues whent hey arise.

May 30, 2026
Rated 5 out of 5 stars

Been using RxSport

Been using RxSport for more years than I can remember, they've always been helpful if i've needed it, delivery has always been prompt, prices are always good, and the products have always been high quality. Always the people I recommend for prescription sports eyewear.

May 22, 2026
Rated 5 out of 5 stars

Great experience

Great experience. Excellent customer service provided by friendly team keen to make sure that my prescription swimming goggles were just right for me . Email confirmations and updates were timely and informative.

June 10, 2026
Rated 5 out of 5 stars

excellent

Ease of order was excellent, delivery was bang on time and as quick as stated.
Definitely couldn't complain about price and generally very happy with the order.

June 9, 2026
Rated 5 out of 5 stars

New Sunglasses

Great selection of sunglasses. Ideal the size of the glasses as well are on their web page. Excellent service, this is my second order from RxSport. My husband also purchased sunglasses from them as well. Well done.

June 9, 2026
Rated 1 out of 5 stars

I placed an order for some Oakley Meta…

I placed an order for some Oakley Meta Vanguards and have had my order canceled as they say there is an error on their website. However when i check the website they are still being offered for the same price as what I bought them.

Seems honoring a sale is a thing of the best.

June 27, 2026
Unprompted review
RxSport logo

Reply from RxSport

Good afternoon,

Thanks for taking the time to leave a review.

I’m sorry we were unable to fulfil the original order you placed, and that the issue appeared to have not been resolved when you revisited the affected page. As per our earlier conversation, our website team were made aware of the problem, and it has now been fixed in full.

Please don’t hesitate to reach back out if there is anything else we can do to help.

Kind regards
Ellie Jones
Senior Vision Consultant

Rated 5 out of 5 stars

A good experience in all aspects

A decent price, and my order dispatched very quickly. Delivery was fast too. Unfortunately the fit of the sunglasses wasn’t suitable and so I decided to return them. This was a very straightforward process and a refund was made pretty quickly. A very efficient and hassle free experience all round.

May 24, 2026

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