SafariBookings Reviews 

224
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 192 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly supportive staff and efficient local operators who respond promptly to inquiries, handle custom requests with high professionalism, and provide detailed travel planning assistance. Travelers note that the platform makes it remarkably easy to browse various providers, compare options, and seamlessly organize dream itineraries. Some reviewers were not happy with occasional communication gaps, operator quote limits, or specific tour itinerary shortcomings. Consumers mentioned experiencing delayed replies on certain occasions, restricted operator choices for quotes, and less than ideal wildlife viewing times during guided safari drives.

What people talk about most

Service

Users describe positive interactions with service, highlighting professional communication and prompt... See more

Staff

Consumers find staff to be positive, highlighting efficient, friendly, and informative agents who are always... See more

Response time

People report positive experiences with response time, highlighting prompt and efficient communication across... See more

Customer service

Reviewers highlight positive aspects of customer service, praising efficient, friendly, and informative... See more

Website

Reviewers express high satisfaction with the website, describing it as professional, intuitive, and very easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There's a really wide range of safaris offered to choose from with plenty of information about them, but it was easy to narrow it down to what you're looking for and ask for quotes. We got very quick... See more

Rated 5 out of 5 stars

Fantastic interface with very clear advertisements from local tour providers. It gives the User day to day tour itineraries so I could compare easily between tour providers. Transparents on costs and... See more

Rated 5 out of 5 stars

Colin with Wayfairer was amazing. We have a very packed itinerary spanning across 4 countries. He ensured he listened to all our requests and made sure each one was accounted for. He also was patient... See more

Rated 5 out of 5 stars

I’m still to go on my safari, but I can’t rate the booking staff highly enough. They actually listened to my questions and requests. If you have tried booking with other operators like I tried,you wil... See more


Company details

  1. Tour Operator
  2. Tour Agency
  3. Travel Agency

Information provided by various external sources

Compare African safari holidays offered by 1,859 specialized safari operators. Find your perfect tour within minutes. Best price guaranteed!


Contact info

4.8

Excellent

TrustScore 5 out of 5

224 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(224)

200 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was so easy

It was so easy! It’s a brilliant website in which you can find a lot of safari company and you can choose and keep in touch directly with companies you chose.

January 12, 2026
Unprompted review
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Rated 5 out of 5 stars

Customer-First Excellence at SafariBookings: Accountability, Integrity, and Respect for Clients

I definitely recommend that if you plan to book any kind of safari tour, you should definitely submit your request through the Booking Safari platform. They will follow up themselves and connect you to different tour operators. The process is completely safe and secure, and if any issue arises, they will definitely support and back you up. Unfortunately, after I was in contact with one of the companies, I got scammed by them.However, thanks to the timely response from Booking Safari, the issue is in the process of being resolved. And I’m very grateful to Amber, who stayed in touch with me and supported me throughout this process.

Updated review:

I would like to thank Safari Booking complaints team, especially Amber, for their prompt and professional handling of this matter as I update this review. They worked really hard from the start, even suspending the company’s account, and now we are in the process of resolving the problem.

I really appreciate for her diligent follow-up and determination in resolving this issue and demonstrating that this platform is a very safe place for both customers and tour operators
.

Mehrnoosh

February 2, 2026
Unprompted review
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Rated 5 out of 5 stars

Very convenient and user friendlly.

Very convenient and user friendly platform to connect with a Tour Agent.
Appreciated the fact that you regularly followed up if all enquiries were responded to.
We got connected to good Tour Agents.

January 17, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent

Fantastic interface with very clear advertisements from local tour providers. It gives the User day to day tour itineraries so I could compare easily between tour providers. Transparents on costs and available dates. It works well because it seems to be used by very many good operators who are prompt in their responses to requests for quotes. It helped me find what I needed when I felt lost on where to start. Keep up the great work.

December 21, 2025
Unprompted review
Rated 5 out of 5 stars

Filtering options are great

Safari Bookings filters were instrumental in working out what the right safari was for us! With so many operators and tour options available, we would have been overwhelmed for choice without Safari Bookings.

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing and awesome platform

Our company Axis Africa has been on Safaribookings platform for over 5 years and i can categorically say, this still stands as one of the best company decision we have ever made, from the initial days of free quotes to the most current days of additional automatic marketing budget, safaribookings.com has remained one of our main source of clientele, with quality leads, awesome customer care and a reliable online system that rarely suffers downtime. Glad to have known this company right from its early days into the Kenyan market. Forever indebted.

February 4, 2026
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Rated 5 out of 5 stars

Reliable and Professional Safari Partner

We have had a very positive and professional experience working with SafariBookings.

As a Tanzanian-based safari company, we value reliability, transparency, and strong communication, and SafariBookings has consistently delivered on all of these. Their platform connects us with serious and well-informed travelers, and the booking process is clear and fair for operators.

The team behind SafariBookings is supportive, responsive, and continuously improving the platform to benefit both travelers and safari companies. Thanks to their professionalism, SafariBookings has become a reliable and long-term partner for our business.

We highly recommend SafariBookings to travelers looking for trusted safari operators and to tour companies seeking a strong and reputable marketplace.

January 30, 2026
Rated 3 out of 5 stars

Provides a great overview

Provides a great overview of parks and destinations, the best time to travel, expected wildlife, and tours on offer. However, I don't know how reliable the general ratings are. I had written several user reviews myself and not a single one has been published on the website, even though I received submission confirmation for all of them. Perhaps this is because after having visited almost 20 Countries in Afrika my reviews sometimes did not quite correspond to the mainstream. For Africa and safari beginners, however, the website is very helpful.

January 25, 2026
Unprompted review
SafariBookings logo

Reply from SafariBookings

Thank you for taking the time to share your feedback and for your kind words about our website. We’re genuinely glad to hear that you found our destination and park information helpful, especially given your extensive experience across Africa.

We take the issue with your unpublished reviews very seriously. It’s unfortunate that your submissions didn’t appear despite receiving confirmation messages, that shouldn’t happen without a clear explanation. We want to assure you that diverse perspectives from experienced travelers like yourself are valuable to us and to our community. Non-publication is never due to reviews differing from “mainstream” opinions; our goal is to showcase authentic experiences from all types of travelers.

To help us investigate and resolve this as quickly as possible, could you please contact us at support@safaribookings.com with the email address associated with your submissions and approximately when you submitted the reviews? This information will help our team locate your submissions and determine what went wrong.
We truly appreciate your feedback and would like the opportunity to make this right.

Regards,
SafariBookings Support Team

Rated 5 out of 5 stars

Wonderful Partner & Great Platform

We have been working together with Safaribookings for close to 12 years and are grateful to have them as a partner. They run a great operation and they have always dealt with us in fair and forthcoming way. We are grateful for our partnership and hope that it will be a mutual beneficial partnership for many years to come.

January 27, 2026
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Rated 5 out of 5 stars

Our business dreams are now a reality

I have been using Safari Booking for the past 8 plus years and all I can say is Thank you to the Safaribookings.com team, our business has grown, our fleet has increased and our incomes have doubled because of Safaribookings.com, they offer great service and their fees are generally very ok and most importantly it works, their system is very intelligent so we never get spammed, I can only recommend safari bookings to anyone looking for a place to start and become the best. Because all our clients trust us because they also trust in Safaribookings.com, i highly recommend them.

January 20, 2026
Rated 5 out of 5 stars

SafariBooking is our business logic

We are proud to recognize SafariBooking Team as one of our most valued business partners. Over the years, they have consistently demonstrated professionalism, reliability, and a deep understanding of the needs of tour operators. Their unwavering support — whether through timely assistance, comprehensive training, or competitive offers — has been instrumental in strengthening our operations and enhancing our customer offerings.

SafariBooking’s innovative solutions and commitment to excellence have become an integral part of our business framework. Recently, we have also benefited from their research and data insights, which provide actionable value and measurable impact. Their ability to deliver information that truly “makes sense and cents” underscores their dedication to helping partners grow and thrive.

We consider SafariBooking not only a trusted partner but also a strategic ally whose contributions continue to drive our success in the tourism industry.

January 13, 2026
Unprompted review

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